JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Manchester City Centre - Piccadilly HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which means working 3 days per week from home, subject to training sign-off. START DATE : 30th November CONTRACT: 12 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Lex brand. As a Transport Customer Service Advisor, you'll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial & service needs via a range of...

Customer Service Administrator Location: Middleton Contract: Temporary, Initial 3-Month Contract Start Date: 5th October Pay Rate: 12.76 per hour Hours: Monday to Friday, 9:00am - 5:30pm About the Role We are currently recruiting for a Customer Service Administrator to join a busy and fast-paced customer experience team based in Middleton. This is an excellent opportunity for a customer-focused administrator looking for an immediate start within a supportive and professional environment. Initially offered on a 3-month temporary contract, there is potential for the assignment to be extended and opportunities for permanent employment for the right candidate. You will be responsible for handling customer enquiries, supporting administrative processes, and ensuring customers receive an excellent service throughout their journey. Key Responsibilities Providing excellent customer service via inbound and outbound communication channels Managing customer enquiries and administrative...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

Senior Account Manager Trafford Park £32,000 + Bonus 8am-4.30pm About Us: We are a global recruitment company supplying temporary, contract and permanent workers to our clients. In the UK we employ 130+ people across 17 locations who support in the placement of around 4000 people per week. We are in a phase of rapid growth and expansion/ This role is a new position within the business, and we want to work with and develop great people who advocate our culture, our values, and deliver exceptional performance. We know that our people are our greatest strength in achieving our goals, and we understand how competitive the recruitment market is, so we do things differently here and truly value our people and our culture. About the role: Manage a national account covering 40+ sites, ensuring exceptional service delivery across all locations. Oversee and support the account managers with the day-to-day activities. Build and maintain strong relationships with key...

Key Account Manager - Sales Wilmslow, Cheshire 26,000 basic + commission OTE 36,000+ Are you confident on the phone, naturally organised and good at building relationships? We're looking for a Key Account Manager to join a busy and growing sales team in Wilmslow. This is a great opportunity for someone with B2B sales, account management or recruitment experience who enjoys being proactive, spotting opportunities and picking up the phone to make things happen. You'll work closely alongside a Business Development Manager, taking responsibility for a portfolio of agency accounts and helping to grow those relationships. You'll be someone who is comfortable working independently, but also enjoys being part of a close-knit sales team. What will you be doing? Your role will be focused on developing existing agency relationships and creating new opportunities within those accounts. You'll be responsible for: Managing a portfolio of existing agency accounts and building...

Customer Service Administrator £26,000 9-Month Fixed Term Contract Bury Location Monday to Friday 9am to 5.30pm - some flexibility on start times Hybrid - minimum 2 days in the office per week ideally Thursday and Friday Free parking on site Are you an organised people person who enjoys building relationships and providing excellent customer service? We're looking for a Customer Service Administrator to join a friendly, supportive company on a 9-month fixed-term contract. This is a fantastic opportunity to join a business that genuinely values its employees, invests in training and development, and promotes an inclusive team culture. What you'll be doing: Speaking with members, suppliers and clients to coordinate services and answer queries. Building strong relationships over the phone and providing first-class customer service. Updating and maintaining the CRM system. Managing spreadsheets and maintaining accurate records. Supporting the smooth running of...

Customer Service Manager At Land Rover Knutsford, we believe that great customer experiences do not happen by accident. They happen when passionate people, great leadership and high standards come together. We are an award-winning business with a proven track record of delivering an upper-quartile customer experience, and we are looking for an ambitious, energetic and customer-focused Customer Service Manager to help us continue raising the bar. Reporting directly to the Service Manager, you will take ownership of our front-of-house operation and Service Advisor team, while playing a key role in driving the financial performance of the department. This is an opportunity to join a high-performing team and make a real impact developing people, driving performance and ensuring every customer receives an experience that reflects the standards of a modern luxury brand. What you will be doing Lead, coach and inspire our Service Advisors, creating a high-performing and...

Account Manager West Yorkshire Salary - circa 32,000 Per Annum Full Time Are you an experienced Account Manager, Strategic Account Manager or Business Development professional who enjoys building long-term client relationships while identifying opportunities to grow revenue? We're currently working with a well-established organisation that is looking to appoint a Strategic Account Manager to join its Client Services team. This is a key commercial role, with responsibility for managing and developing existing client relationships while identifying opportunities for upselling, cross-selling, renewals and new business growth. THE ROLE As Strategic Account Manager, you will become a key point of contact for a portfolio of clients, developing trusted relationships with senior stakeholders and ensuring they receive a consistently high level of service. You will be responsible for understanding client needs, identifying opportunities to increase account value and...

Job Advertisement: Customer Service Location: Runcorn Contract Type: Temporary Start date: ASAP Duration: 3weeks (Potential to extend) Pay rate: 12.71 an hour Working days: Monday to Friday Working hours: 9am to 6PM Are you passionate about delivering exceptional customer service in the medical and health sector? Our client, a reputable organisation in Runcorn, is seeking two enthusiastic Customer Service Representatives to join their vibrant team! This is an exciting opportunity for individuals who thrive in dynamic environments and are committed to helping others. Key Responsibilities: Provide top-notch customer service support to clients, addressing inquiries and resolving issues efficiently. Engage with customers via phone, email, and chat, ensuring a positive experience at every interaction. Collaborate with team members to enhance service delivery and contribute to a supportive workplace culture. Maintain accurate records of customer interactions and feedback for...

Customer Service Administrator ASAP start for 3 months Location: Halifax, HX2 Salary: Competitive Are you someone who enjoys building relationships, solving problems and making sure customers get the very best experience? You'll become a key point of contact for your customers, getting to know their needs, helping them make the most of the products and services available to them and ensuring they continue to receive value throughout their journey. The Role Your day-to-day responsibilities will include: Developing positive, long-term relationships with a range of customers. Guiding new customers through their initial onboarding and helping them get up and running. Acting as a trusted contact for customer queries and providing support by telephone and email. Getting to know your customers and understanding their individual requirements. Keeping an eye on customer engagement and recognising when someone may need additional support. Proactively contacting customers to...

French Speaking Customer Service Administrator Liverpool Salary - 30,000 per annum Full time - Monday to Friday, 8:45am - 5pm 12 month Fixed Term Contract Holidays - 25 days + bank holidays + birthday off! We are currently looking to hire an experienced Customer Service Administrator who is fluent in both French and English. Our client operates on an international scale and requires a bilingual candidate to process customer orders for their French market. The role will be on offered on an initial 12 month fixed term contract. Key Duties: Communicating with French accounts verbally and in writing Processing orders Maintaining the in-house database Providing a first point of contact for the French market customers Assist periodically with stock taking What experience do you need? Fluent in both French and English languages Good spoken and written communication skills Reliable with excellent time management skills Experience inputting data...

The Contact Centre Operational Lead will be responsible for designing, mobilising and operating the Contact Centre as a core enabling capability across the BPS service model. Job title: Contact Centre Operations Lead Job Description: The Contact Centre Operational Lead will be responsible for designing, mobilising and operating the Contact Centre as a core enabling capability across the BPS service model.  Responsibilities Owns the design, mobilisation and ongoing operation of the Contact Centre operating model, Leads the development of the Contact Centre service blueprint, high-level and detailed operating model Defines how the Contact Centre will operate across voice, email, chat, service requests, virtual agents, automation-enabled journeys and assisted channels, ensuring a consistent experience for users and advisors. Works with technical, integration and operational teams to ensure the Contact Centre aligns with the Capita contact centre...

Service Receptionist Monday to Friday 29k Are you a friendly, professional individual with a passion for providing excellent customer service? Our client, a leading organisation in the automotive industry, is seeking an experienced and dynamic Vehicle Service Reception Administrator to join their vibrant team This is a fantastic opportunity to be the welcoming face of a reputable company, ensuring customers feel valued and well-informed. Have you worked in this environment before? Have knowledge of MOT testing? Parts & warranty, service and maintenance repairs? You will play a crucial role in the daily operations of the service department. Your primary responsibility will be to manage customer interactions with a cheerful and positive attitude, ensuring that every visitor experiences exceptional service. Key Responsibilities: Greet customers warmly and professionally upon arrival. Schedule service appointments efficiently and accurately. Answer phone calls and...

Service Receptionist Monday to Friday 29k Are you a friendly, professional individual with a passion for providing excellent customer service? Our client, a leading organisation in the automotive industry, is seeking a dynamic Service Receptionist to join their vibrant team This is a fantastic opportunity to be the welcoming face of a reputable company, ensuring customers feel valued and well-informed. Have you worked in this environment before? As a Service Receptionist, you will play a crucial role in the daily operations of the service department. Your primary responsibility will be to manage customer interactions with a cheerful and positive attitude, ensuring that every visitor experiences exceptional service. Key Responsibilities: Greet customers warmly and professionally upon arrival. Schedule service appointments efficiently and accurately. Answer phone calls and respond to customer inquiries with enthusiasm. Manage customer records and maintain accurate...

Customer Services Officer Salary: 31,402 per annum plus excellent benefits Hours: 35 hours per week, between 08:00 and 17:00 Contract Type: Permanent Location: Office based Closing Date: 30 September Interview Date: 14 October Our Client's vision is Great homes. Strong communities. Bright futures. This vision supports Our Client's mission to provide quality homes and community-enhancing services to those in need. As a social landlord and a major stakeholder in the communities it serves, Our Client works to tackle societal issues and help reduce the inequalities faced by local communities. Fundamental to this is the provision of high-quality housing that residents are proud to call home. What will your role be? The Customer Services Officer team is the first point of contact for customers, resolving a wide range of housing-related queries over the phone and through digital channels. You will work as part of the team to deliver a consistent, high-quality,...

Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Providing customers with bespoke insurance quotations, tailoring products to individuals needs Dealing with both existing and new customers Retaining existing clients Upselling additional products Always providing Excellent customer...

Customer Service Administrator Liverpool City Centre Full-time Monday to Friday, 9:00am - 5:00pm 25,000 basic + 4,000- 5,000 annual bonus The Role We are recruiting for a highly organised and customer-focused Customer Service Administrator to join a growing and supportive team in Liverpool City Centre. This is a fantastic opportunity for someone who enjoys a varied role, combining administration with customer support, while working closely with Senior Account Managers to deliver an excellent client experience. Key Responsibilities Provide administrative support to Senior Account Managers, ensuring smooth day-to-day account management Act as a key point of contact for customer queries, delivering a professional and efficient service Process and manage client information accurately, maintaining up-to-date records Handle inbound and outbound communications via phone and email Support account activity, ensuring deadlines and service levels are met Assist with...

Liverpool Experience Campus operates the city's waterfront event campus - the interconnected M&S Bank Arena, Convention Centre and Exhibition Centre as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business events to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a Senior Marketing Account Manager to join our team on a 12-month plus FTC. Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy include: An enhanced holiday scheme which increases with length of service. An excellent...

Liverpool Experience Campus operates the city's waterfront event campus the interconnected M&S Bank Arena, Convention Centre and Exhibition Centre as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business events to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a Senior Marketing Account Manager to join our team on a 12-month plus FTC. Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy include: An enhanced holiday scheme which increases with length of service. An excellent pension...