Online Live Chat Agent Location: Kent (Hybrid - 2 days in the office, 3 days working from home) Salary: 26,200 per annum Please only apply if you are based in Kent. Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced environment? We are currently recruiting for an Online Live Chat Agent to join our client's growing customer support team. This is a fantastic opportunity to join a modern, customer-focused business offering a hybrid working arrangement and a supportive team environment. As the first point of contact for customers, you will play a key role in delivering a positive customer experience, responding to enquiries via live chat and email, and ensuring issues are resolved efficiently and professionally. What You'll Be Doing: Responding to customer enquiries via live chat and email in a timely and professional manner Providing accurate...

Customer Service Advisor - European Language Speaker Maidstone (Hybrid) £26,500 per annum We are currently recruiting for a Customer Service Advisor fluent in a European language to join our growing team based in Maidstone. The Role This is a hybrid position , with: 1 day per week in the office (Maidstone) 4 days working from home You will be responsible for delivering excellent customer service to our European clients, handling queries, resolving issues, and ensuring a positive customer experience. Key Responsibilities Respond to customer enquiries via phone, email, and chat Provide support in your native/target European language and English Resolve customer issues efficiently and professionally Maintain accurate records of interactions Work collaboratively with internal teams Requirements Fluency in English + one European language (e.g. French, German, Spanish, Italian, Dutch, etc.) Previous customer service experience (preferred) Strong...

Customer Service Advisor - European Language Speaker Maidstone (Hybrid) 26,500 per annum We are currently recruiting for a Customer Service Advisor fluent in a European language to join our growing team based in Maidstone. The Role This is a hybrid position , with: 1 day per week in the office (Maidstone) 4 days working from home You will be responsible for delivering excellent customer service to our European clients, handling queries, resolving issues, and ensuring a positive customer experience. Key Responsibilities Respond to customer enquiries via phone, email, and chat Provide support in your native/target European language and English Resolve customer issues efficiently and professionally Maintain accurate records of interactions Work collaboratively with internal teams Requirements Fluency in English + one European language (e.g. French, German, Spanish, Italian, Dutch, etc.) Previous customer service experience (preferred)...

Customer Service Advisor Location: Maidstone (Hybrid - 1 day per week in the office) Salary: 26,500 per annum Job Type: Full-time, Permanent About the Role We're looking for a friendly and proactive Customer Service Advisor to join our growing team. This is a fantastic opportunity for someone who enjoys helping people, resolving queries, and delivering excellent customer experiences. Working in a hybrid environment, you'll primarily work from home with one day per week in our Maidstone office, giving you the perfect balance of flexibility and collaboration. Key Responsibilities Handle incoming customer enquiries via phone, email, and chat Provide accurate information and resolve issues efficiently Deliver a high standard of customer service at all times Maintain and update customer records within internal systems Work collaboratively with colleagues to ensure customer satisfaction Identify and escalate complex issues where necessary What We're...

Customer Service Advisor Temporary Summer Role Full Time: Monday - Friday £12.89 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account servicesHandling inbound and outbound calls, emails, and online chatsProviding accurate information and solutions to customersWorking collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skillsA proactive and professional attitudeExcellent attention to detail and problem-solving abilityPrevious customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment...

Customer Service Advisor Temporary Summer Role Full Time: Monday - Friday 12.89 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a...

Job Title: Customer Service Manager Location: Kings Hill, Kent Salary: £35,000 per annum Job Type: Permanent, Full-Time Customer Service Manager - Kings Hill - £35,000 We are seeking an experienced and motivated Customer Service Manager to join a well-established organisation based in Kings Hill. This is an excellent opportunity for a customer-focused leader to manage and develop a team of 8-10, ensuring the delivery of exceptional service standards and operational excellence. The successful candidate will be responsible for driving team performance, enhancing customer satisfaction, and creating a positive and engaging working environment. Key Responsibilities Lead, motivate, and develop a team of 8-10. Monitor individual and team performance against agreed KPIs and service standards. Conduct regular one-to-one meetings, performance reviews, and coaching sessions. Manage team rotas, resource planning, and workload allocation. Handle and resolve escalated customer...

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Customer Service Specialist Sittingbourne £26,000 - £27,000 This is a fantastic opportunity to join a growing and innovative company within the beauty industry, working with a well-established beauty brand that is passionate about delivering exceptional customer experiences. Key Responsibilities: Engage with customers via phone, email, and live chat to resolve enquiries and provide outstanding support Process orders, returns, and product-related queries efficiently and accurately Maintain detailed records of customer interactions and feedback within internal systems Collaborate with internal teams to ensure a seamless customer journey Address customer concerns professionally, providing timely resolutions and building strong customer relationships Support customers with product information and advice, ensuring a positive brand experience Qualifications: Previous experience in a customer service role Excellent communication and interpersonal skills...

Customer Service Specialist Sittingbourne 26,000 - 27,000 This is a fantastic opportunity to join a growing and innovative company within the beauty industry, working with a well-established beauty brand that is passionate about delivering exceptional customer experiences. Key Responsibilities: Engage with customers via phone, email, and live chat to resolve enquiries and provide outstanding support Process orders, returns, and product-related queries efficiently and accurately Maintain detailed records of customer interactions and feedback within internal systems Collaborate with internal teams to ensure a seamless customer journey Address customer concerns professionally, providing timely resolutions and building strong customer relationships Support customers with product information and advice, ensuring a positive brand experience Qualifications: Previous experience in a customer service role Excellent communication and interpersonal skills...

Account Executive Location: Grays, Essex Hours: Monday to Friday, 9:00am - 5:00pm Salary: 36,750 per annum Benefits: 20 days + bank holidays, pension scheme and on site parking We are seeking a proactive and customer focused Account Executive to join our client's busy Customer Services team. Reporting to the Customer Services Manager, you will play a key role in delivering an exceptional customer experience while supporting operational efficiency across the business. This is an excellent opportunity for someone with strong customer service experience who thrives in a fast paced environment and enjoys building relationships and solving problems. Key Responsibilities Handle inbound calls, process orders, and respond to customer enquiries via a case management system Perform general administrative duties and support day-to-day operations Maintain accurate customer records and ensure all information is up to date Identify opportunities to upsell and support...

Are you an experienced Receptionist/Secretary seeking a new Permanent position in Ashford? If so, we have the most perfect opportunity for you. Your next Employer is a well-established, modern, corporate, and professional company, who truly value their employees. Please find all the details below: Job Title: Receptionist/Secretary Location: Ashford, Kent. This position is office based Salary: 28,000 - 35,000 DOE Hours: Monday - Friday, 8:30am - 5pm Benefits: 20 days + Bank holidays, free parking, expenses paid for company trips, BBQ's in the summer Your key responsibilities would be: Welcoming visitors and providing a professional first impression Handling incoming calls and emails via the switchboard Coordinating meeting room bookings and visitor arrangements Supporting colleagues with administrative tasks including correspondence and billing Shared responsibility for timesheet management and control You'll be the ideal...

Are you fluent in French and English? Do you have exceptional Customer service skills? If so, we have the ideal Permanent position for you. As a French speaking Customer Care Representative, you will be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost-effective way. Job Title: French Customer Care Representative Location: Ashford, free parking Salary: Excellent - please call us on (phone number removed) to discuss. Hours: Monday - Friday 9am - 5:15pm, with flexibility required to occasionally start earlier/finish later Hybrid: Yes, 4 days office based and 1 day a week working from home, after successful completion of training period Company benefits: 25 days annual leave + Bank holidays Profit Sharing Plan Bonus Company Pension Employee Assistance Programme Life Assurance and...

Customer Services Assistant Permanent Robertsbridge 27K, Company bonus, year on year annual leave growth, health care cash back plan, remote location - you will need to drive for this role (free parking on site). Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and supportive environment? Our client, is seeking a Customer Services Assistant to join their vibrant team! As a vital member of the Operations department, you'll play a crucial role in ensuring customers receive outstanding service. If you're proactive, detail-oriented, and dedicated to customer satisfaction, we want to hear from you! Key Responsibilities: Order Processing: Accurately enter customer orders into the ERP system, resolve discrepancies, and ensure timely despatch from the warehouse. Customer Support: Handle phone and email inquiries, providing product information, pricing details, and basic technical advice. Coordination: Collaborate with the Sales...

Account Manager Location: Edenbridge, Kent Contract Type: Permanent, Office Based - Monday - Friday 9-5.30pm. Salary: competitive + Annual Profit Bonus. Excellent Benefits - 24 days holiday + Bank Holidays, Xmas Close, Health Insurance, Pension, Income Protection, DIS, Social and team events, Career opportunities, Parking. Are you ready to take your career to the next level in a vibrant and growing sector? As an Account Manager, your primary focus will be on retaining and nurturing strong relationships with existing clients. You will play an essential role in supporting our Sales and New Business teams while ensuring that client requirements are met with efficiency and accuracy. The successful candidate for this role will have natural customer service & personal skills, a professional attitude, strong organisational skills, and be looking to develop a career within this thriving business. The Primary focus of this role is the Retention and Strong Relationship...

Internal Account Manager Location: Edenbridge Industry: Manufacturing & Production Contract Type: Permanent, Office Based - Monday - Friday 9-5.30pm. Salary: competitive + Annual Profit Bonus. Excellent Benefits - 24 days holiday + Bank Holidays, Xmas Close, Health Insurance, Pension, Income Protection, DIS, Social and team events, Career opportunities, Parking. Are you ready to take your career to the next level in a vibrant and growing sector? As an Internal Account Manager, your primary focus will be on retaining and nurturing strong relationships with existing clients. You will play an essential role in supporting our Sales and New Business teams while ensuring that client requirements are met with efficiency and accuracy. The Primary focus of this role is the Retention and Strong Relationship Management of Customers. Why Join This Company? Be part of a vibrant, supportive working culture that emphasises teamwork and camaraderie. Enjoy a modern...

Sales Account Manager - South East London - commission uncapped We are currently recruiting for a driven and motivated Sales Account Manager based in South East London. This role will focus on developing both new business opportunities and nurturing existing client relationships. The ideal candidate will have a strong background in internal sales, with a proven ability to engage and convert new client contacts while maximising opportunities within existing accounts. Key Responsibilities: Proactively generate and manage new leads Build and maintain strong relationships with existing clients Identify opportunities to upsell and cross-sell across the product range Deliver excellent customer service and account management Consistently achieve and exceed sales targets Experience Required: Previous experience in an internal sales or account management role Strong track record of selling to new clients Ideally, experience in selling one or more of the following:...

Job Title: Sales Account Manager Location: East Grinstead Salary: 30K Hours: Monday - Friday, 37.5 hours per week - full time onsite The Role We are seeking a driven and customer-focused Sales Account Manager to join a busy and collaborative team on a 12-month fixed term basis. In this role, you will be responsible for managing and developing a portfolio of customer accounts, ensuring high levels of service delivery and supporting business growth. You will build strong relationships with clients, understand their needs, and coordinate internal teams to meet customer expectations effectively. Key Responsibilities Build and maintain strong, long-term relationships with customer accounts Manage daily account activity to ensure smooth and efficient operations Ensure customer requirements are understood and consistently met Monitor and manage stock commitments with customers, ensuring timely uptake Collaborate with internal stakeholders to deliver a high standard of...

Temporary Customer Service Advisor Brentwood, Essex 12.75 per hour 6 week assignment to start ASAP Monday - Friday, 9am-5pm Duties: Working as part of large team you will liaise with customers, updating information on the in-house database You will forward feedback emails to customers and log responses You will respond to enquiries and queries by phone and email To be considered for this role: You must be confident talking to customers over the telephone You must be available to work for the next 6 weeks without substantial absences Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment,...