Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of (Apply online only) Monday to Friday (No Saturday shifts) Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and...

We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage interactions across various social media channels, web platforms, and handle phone calls, live chats, and emails. Your role will involve solving problems, providing advice, and delivering outstanding service. Each day, you'll collaborate with diverse teams within The Royal Mint, working together to consistently exceed customer expectations with every interaction. Shifts available and pay rate: Core Hours: Monday to Friday 9am - 5pm Pay rate of 25,865 What you will do on a typical day as a Customer Service Adviser for The Royal Mint: Handle a variety of customer inquiries and complaints efficiently. Represent The Royal Mint, ensuring all communications reflect its brand and values. Collaborate with...

If you're an SME Account Executive looking for a role where you can genuinely take ownership of your clients and portfolio, this could be the opportunity you've been waiting for. I'm working with a well-established independent insurance broker in South Wales that is looking to appoint an SME Account Executive to join its growing team. This is a desk-based role where you'll manage the full client journey, giving you complete ownership of your portfolio from day one. You'll be responsible for handling incoming new business enquiries, placing cover, processing mid-term adjustments, managing renewals, debt chasing and providing ongoing support to your clients. With no dedicated administration support, you'll have full control over your accounts and the opportunity to build long-term client relationships. You'll inherit an established portfolio across approximately 400 SME clients, covering a diverse range of businesses including property owners, trades, shops and offices. There is...

JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Cardiff City Centre - John Street HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. START DATE : 16th November CONTRACT: 12 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Black Horse brand. As a...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of (Apply online only) Monday to Friday (No Saturday shifts) Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and...

About the role Sytner BMW Newport is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of BMW. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You You will be the first impression on the phone for our clients and guests so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the experience of whoever visits our...