Role : Customer Service Claims Handler Location : Liverpool Salary : 25,877 starting salary, plus an up to 1,500 performance-related annual bonus, paid quarterly once established within your role Working hours : 37.5 hours per week, 7.5 hours per day. Monday to Friday rotating shifts between 8:00am to 6:00pm, plus 1 in 5 Saturdays About the role: In the role of Customer Service Claims Handler, you will effectively manage a portfolio of motor claims encompassing accident damage from infancy through to settlement. You will work as part of a team to proactively deliver outstanding service and create a positive customer journey What you will be doing: To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess...

Customer Service - Pensions Administrator Location: Liverpool City Centre Hours: 37.5 per week, Monday to Friday (between 8:00am - 6:00pm on a rota basis) Pay Rate: 12.33 per hour Start Date: Early January - apply now as interviews close in 10 days! Contract: Temporary, ongoing About the Role: We're looking for enthusiastic individuals to join our team as Customer Service Pensions Administrators , supporting Civil Service pension schemes. This is a fantastic entry-level opportunity for anyone looking to start a career in pensions administration. You'll be based in our Liverpool City Centre office (hybrid working may be considered in the future). Full training will be provided over three weeks to set you up for success. What You'll Do: Handle customer queries with professionalism and empathy Provide accurate information on Civil Service pensions Maintain records and process pension-related requests Work as part of a supportive team to deliver...

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will support customers as their first point of contact, providing guidance on using the...

Reception Administrator! Are you an organised and friendly individual looking for a rewarding opportunity? Our client in South Liverpool, is seeking a dedicated Reception Administrator to start ASAP. This is a fantastic chance to become the welcoming face of a team that makes a real difference in people's lives! Position Details: Role: Reception Administrator Location: L26 Contract Type: Temporary ongoing Hourly Rate: 12.21 Start Date: ASAP Working Hours: Monday-Friday, 35 hours per week Working Pattern: Full Time (some hybrid flexibility available) Duration: Long-term ongoing temporary role What You'll Be Doing: Warm Welcomes: Meet and greet clients, staff, and visitors with a smile. Communication Hub: Handle calls, emails, and general enquiries with professionalism. Efficient Coordination: Process referrals and manage appointment bookings seamlessly. Team Liaison: Work closely with therapists, volunteers, and external organisations. Administrative Support:...

Job Title: Welcome Team Agent Location: Liverpool, Mersey Chambers Salary : 25,788 - 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type : Permanent, Full Time Working hours: 37.5 hours per week Rota: 3-week rolling 8:00am - 7:30pm (1 in 3 Saturdays 9:00am - 5:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grow with Acorn...

MSite has an exciting opportunity for an Account Manager to join our team working in Liverpool. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £35,000 - £40,000 per annum. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Account Manager role: As our Account Manager, you will manage client relationships and act as a...

Job Advertisement: First Line Support Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver first line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications, including the MS Office suite, Office 365, SharePoint, and Skype. Manage multiple live chats concurrently while maintaining focus on operations and quality metrics. Document tickets clearly for the second line teams to facilitate effective resolution of issues. Collaborate with...

About M&S Bank We're proud to bring the trusted values of Marks & Spencer into banking by giving money more sparkle. As part of HSBC, M&S Bank offers a unique blend of retail heritage and financial expertise. We're here to make banking feel more personal - and that starts with how we support our people. The Opportunity This is more than a customer service role - it's a launchpad for your career. Whether you're new to financial services or looking to grow, we'll support your development every step of the way. What You'll Do Be the first point of contact for customers via phone Provide support, resolve queries, and guide customers through our digital banking services Handle complaints with empathy and ownership Suggest improvements to enhance the customer experience What You'll Bring Passion for helping people and solving problems Strong communication and listening skills Confidence using digital tools and the ability to learn and use various...