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Acorn Insurance Ltd
10 Dec, 2025
Permanent
Customer Service Claims Handler
Acorn Insurance Ltd Liverpool, UK
Role : Customer Service Claims Handler Location : Liverpool Salary : 25,877 starting salary, plus an up to 1,500 performance-related annual bonus, paid quarterly once established within your role Working hours : 37.5 hours per week, 7.5 hours per day. Monday to Friday rotating shifts between 8:00am to 6:00pm, plus 1 in 5 Saturdays About the role: In the role of Customer Service Claims Handler, you will effectively manage a portfolio of motor claims encompassing accident damage from infancy through to settlement. You will work as part of a team to proactively deliver outstanding service and create a positive customer journey What you will be doing: To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess...
Blue Arrow
12 Dec, 2025
Temporary
Customer Service
Blue Arrow Merseyside, UK
Customer Service - Pensions Administrator Location: Liverpool City Centre Hours: 37.5 per week, Monday to Friday (between 8:00am - 6:00pm on a rota basis) Pay Rate: 12.33 per hour Start Date: Early January - apply now as interviews close in 10 days! Contract: Temporary, ongoing About the Role: We're looking for enthusiastic individuals to join our team as Customer Service Pensions Administrators , supporting Civil Service pension schemes. This is a fantastic entry-level opportunity for anyone looking to start a career in pensions administration. You'll be based in our Liverpool City Centre office (hybrid working may be considered in the future). Full training will be provided over three weeks to set you up for success. What You'll Do: Handle customer queries with professionalism and empathy Provide accurate information on Civil Service pensions Maintain records and process pension-related requests Work as part of a supportive team to deliver...
MSite
10 Dec, 2025
Permanent
Customer Service Representative
MSite Merseyside, UK
MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will support customers as their first point of contact, providing guidance on using the...
Adecco
10 Dec, 2025
Temporary
Customer Service Advisor
Adecco Irlam, Manchester, UK
Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of Logistics & Transportation? We are seeking a vibrant and dedicated Customer Service Advisor to join our dynamic team in Irlam! If you have a passion for helping others and thrive in a fast-paced environment, this is the perfect opportunity for you! What's in it for you? Exciting Temporary Contract : Enjoy the thrill of a temporary role with the potential for future opportunities! Supportive Team Environment : Work alongside a friendly and enthusiastic team that values collaboration and growth! Your Role: As a Customer Service Advisor, you will be the heartbeat of our operations, ensuring our customers receive top-notch service. Your responsibilities will include: Delivering Exceptional Service : Interact with customers via phone, email, and chat, addressing inquiries and resolving issues promptly. Managing Orders : Assist customers with order...
FNZ
28 Nov, 2025
Full Time
Customer Service Officer
FNZ Bolton, UK
Customer Service Officer Bolton 9 month initial FTC Full-time £Competitive + benefits + full training Are you passionate about delivering brilliant customer service? Looking for a role where you’ll be supported, trained and given opportunities to grow? We’re hiring Customer Service Representatives to join our friendly, collaborative team in Bolton. Whether you’re just starting out or bringing previous contact centre or financial services experience, this is your chance to make a real impact in a global company with people-first values. We offer flexible working patterns, full training, and a great team environment — plus the opportunity to learn about the fast-moving world of financial technology. What you’ll be doing: As a key point of contact for our customers, you’ll be helping people understand their financial products and navigate our online platforms with ease. You’ll deliver exceptional service via telephone channels, always with professionalism and...
AWD online
09 Dec, 2025
Full Time Permanent
Customer Support Advisor / Contact Centre Customer Service Agent
£25,000 yearly
AWD online Altrincham, Greater Manchester, UK
Contact Centre Customer Support Advisor / Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor / Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor SALARY: £25,000 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday. Every Other Weekend Worked from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm...
Search
12 Dec, 2025
Contract
Customer Service Representive
Search Manchester, UK
Customer Service Advisor - Temporary Salary: 13.50 per hour Hours: Monday to Friday, 9:00 AM - 5:00 PM Are you passionate about customer service and ready to take the next step in your career? This exciting opportunity is with a well-established and innovative motor insurance company that values excellent service and offers real career growth potential! We're looking for a motivated, customer-focused individual to join our team as a Customer Service Advisor. With competitive pay of 13.50 per hour and a flexible working schedule, this is your chance to make a real impact while helping customers in a dynamic and fast-paced environment. What we're looking for: Proven experience in customer service with excellent communication skills. Ability to thrive in a fast-paced, high-volume environment. Strong problem-solving abilities and a solution-focused mindset. A friendly, professional attitude, with a genuine passion for helping others. Basic computer skills (Word, Excel) and...
GAP Group Ltd
10 Dec, 2025
Permanent
Customer Service Advisor
GAP Group Ltd Manchester, UK
Hire & Sales Coordinator Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Trenching & Shoring division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast. If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team-this could be the opportunity you've been waiting for. What You'll Be Doing Managing...
Capita
04 Dec, 2025
Full Time
Customer Service Adviser - Financial Services
Capita Manchester, UK
Capita is seeking Customer Service Advisors (6 roles available) to be part of our vibrant team, on a key Financial Services contract based in Manchester. You will be responsible for assisting customers with queries and administration of their life and pensions account, with most contact being inbound telephone based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Our Flexible Advisors work in small teams receiving full training as well as ongoing support and development. The roles will be initially on a full time, 12-month fixed term contract basis, working 37.5 hours per week covering shifts between 8am to 6pm (8-4, 9-5, and 10-6 on rotation). We would expect new team members to be office based full time for the first 4-6 months during...
Bayman Atkinson Smythe
13 Dec, 2025
Permanent
Customer Service Advisor
Bayman Atkinson Smythe Stockport, UK
Are you passionate about delivering exceptional customer service? We are supporting a forward-thinking business services company based in Stockport, looking to appoint a Customer Service Advisor to support their Customer Services team. THE JOB Working in a hybrid environment (three days in the office and two days from home), you ll play a crucial part in ensuring seamless communication, efficient appointment scheduling, and accurate record management. With training provided to develop your sector-specific skills, this is an ideal position for someone with a background in administration or customer services who thrives on varied responsibilities and delivering a great customer experience. Your responsibilities will include: Responding promptly and professionally to inbound emails, and queries from customers and stakeholders Effectively address and resolve enquiries, escalating complex issues when necessary Maintaining positive, empathetic communication in line with...
Pontoon
10 Dec, 2025
Temporary
Customer Service Advisor
Pontoon Halifax, UK
Customer Service Advisor - Payments Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay : 14.02p/hr Contract Type: Temporary Contract Length: 3 months Start Date: 21st January 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Location: Based in Halifax, our newly refurbished office is just a 10-minute walk from Halifax train station. Plus, enjoy the convenience of free parking on-site! What You'll Do: As a Home Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will support...
Search
10 Dec, 2025
Permanent
Customer Service Advisor
Search Wibsey, Bradford, UK
Customer Service Advisor - Telephone-Based Location: BD6, Bradford Hours: Full-time - 8-hour shifts between 7am and 7pm, Monday to Friday Start Date: Immediate / October Contract: Temporary to Permanent I am currently representing a well-regarded client in the BD6 area of Bradford who is looking to appoint a confident and reliable Customer Service Advisor to join their busy contact team. This is a fantastic long-term opportunity for the right individual, with a permanent position available following a successful temporary period. Please note: This is a full-time, ongoing role and not suitable for short-term or stop-gap candidates. About the Role: You will be responsible for delivering a high standard of service over the telephone, handling a variety of customer enquiries in a professional, efficient, and friendly manner. Working within a supportive and well-structured team, you will play a key role in maintaining strong customer relationships and ensuring...
Search
10 Dec, 2025
Permanent
Customer Service Representative
Search Wakefield, UK
Customer Service Representative Salary: 23,000 (up to 15% bonus) Location: Wakefield WF2 About the Role We are a rapidly growing wealth management firm that values Ownership, Aspiration, and Family. Our people are our greatest asset, and we are committed to professional development, reward, and recognition. We are seeking a dedicated and passionate Customer Service Representative to help us deliver an exceptional client experience. The Opportunity: Shape Our Client Experience As the first point of contact for our valued clients, you will play a pivotal role in shaping their experience. This is a highly proactive, relationship-focused role that leverages your expertise in telephone-based client service. Your background in outbound telephony-based customer service will be essential as you build strong, lasting relationships through frequent and structured engagement. You will use your initiative to enhance the client experience, provide clear and accurate information...
Huntress - Leeds
10 Dec, 2025
Permanent
Customer Service Advisor
Huntress - Leeds Leeds, UK
ASAP start Customer Service Advisor 12.21 per hour Leeds - Outskirts of the City Centre Are you looking for a customer service role within a fun, creative and lively team? Do you enjoy working in a smaller, friendly environment where no two days are the same? If so, this could be the perfect opportunity for you. The Company Our client is a professional, growing online fashion retailer with a quirky and creative culture. They value hard work, commitment and personality - and in return, you'll be part of a supportive, fun and vibrant team. The Role We're looking for an enthusiastic individual to join our client's busy Customer Response Team . Handling a variety of inbound customer queries Answering calls, advising customers, and escalating queries when needed Logging details accurately into a bespoke database Supporting with occasional administrative tasks and product-related duties Hours Monday to Saturday, shifts between 8am - 6pm (Day off...
Pontoon
10 Dec, 2025
Temporary
Customer Service Assistant
Pontoon Leeds, UK
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for you! We are working with Lloyds Banking Group, seeking a dynamic Customer Service Advisor to join their team in Leeds. Note - This Opportunity starts before Christmas Pay : 14.02p/hr Contract Type: Temporary Contract Length: 3 months Start Date: December 15th, 2025 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Location : Leeds City Centre What You'll Do: As a Customer Service Advisor, you will be the voice of our client, engaging with customers through inbound calls. Your main responsibilities will include: Handling customer inquiries with professionalism and enthusiasm Processing payments for changes to policies Providing accurate information and resolving issues efficiently...
Capita
17 Dec, 2025
Full Time
RSPCA Customer Service Advisor
Capita Rotherham, UK
Salary: £24,570 per annum Start date: 2nd Feb 2026 Permanent: 37.5 hours a week Location: Hybrid working from our Dearne Valley office - two days in office and 3 days from home. Shift: working 5 days out of 7 including 1 weekend day - 8am to 8pm Training: 3 weeks in office working 9:00 AM to 5:00 PM. Office working will continue until deemed competent and then hybrid will begin. Job title: RSPCA Customer Service Advisor Job Description: What will you deliver?   Supporting with inbound calls Delivering a service which makes RSPCA callers feel heard and supported   Dealing with a range of calls from reports of animal cruelty to rehoming animals Who are we looking for?   Compassionate with the ability to communicate clearly and effectively An ability to learn new skills quickly, including adopting new processes and technology   An ability to think on your feet and adapt to different situations   A good listener, who can be empathetic,...
Adecco
10 Dec, 2025
Temporary
Customer Service Technician
Adecco Wolverhampton, UK
Join Our Team as a Technician! Are you ready to make a difference in your community? We are seeking a dedicated Technician to join our team at the Civic Centre in Wolverhampton. This is a fantastic opportunity to contribute to essential services while developing your skills in a supportive environment! Position Details: Contract Type: Temporary Hourly Rate: 13.69 Contract Length: 6 months Start Date: January 5, 2026 Working Pattern: Full Time (37 hours per week) Dress Code: Smart What You'll Do: As a Technician, you will play a vital role in ensuring that services run smoothly and efficiently. Your responsibilities will include: Accurately assessing and determining liability for council tax and business rates in less complex cases. Evaluating entitlement to housing benefit and council tax support for straightforward claims. Handling customer inquiries face-to-face, via telephone, or in writing with professionalism and care. Maintaining accurate data from various sources for...
Polkadotfrog
12 Dec, 2025
Permanent
Customer Service Manager
Polkadotfrog Bolton upon Dearne, UK
We are hiring: Customer Service Manager Location: Rotherham Salary: 35K This is a newly created opportunity for a Customer Service Manager to join, a fantastic, fast-growing online builders merchant company who pride themselves on being Customer-centric, putting customers at the heart of everything. You will be pivotal in shaping and leading the customer service strategy, ensuring excellence scales with growth. From designing processes and building a team, to embedding a customer-first culture, this role offers autonomy, influence, and the chance to make a tangible impact. Key Responsibilities - Leadership Strategy - Develop and implement a customer service vision aligned with the Company's growth ambitions. - Establish KPIs and service standards to measure and improve performance. - Build, train, and mentor a new customer service team. - Customer Experience - Oversee customer interactions across phone, email, and digital channels. - Resolve escalated issues...
Marshalls
11 Dec, 2025
Full Time
Customer Service Advisor
Marshalls Burton upon Trent, Burton-on-Trent, UK
Customer Service Advisor Burton-On-Trent, DE14 3HD Monday - Friday – 37.5 Hours per week Starting Salary - £23,914 (rising annually & with development) At Marley, we're not just industry leaders - we're at the forefront of innovation, constantly pushing the boundaries of technology and investing in our people’s growth. We're part of Marshalls plc - the UK’s leading manufacturer of hard landscaping, building and roofing products. Our combined legacy and reputation have never been stronger! We have an exciting new opportunity for a  Customer Service Advisor  to join our passionate team at our  Burton on Trent  Site. This is a full-time, office-based role (five days per week). What you'll be doing: Building strong customer relationships and ensuring complete customer satisfaction Managing your customer caseload and working closely with our sales team to provide a seamless service Resolving customer queries by email and telephone quickly and efficiently, delivering...
Rullion - Eon
10 Dec, 2025
Temporary
Customer Service Advisor
Rullion - Eon Swillington Common, Leeds LS15, UK
Customer service Advisor Pay: 14,69 per hour Shift Pattern: Monday to Friday 8am-4pm/9am-5pm Contract: 6months Start Date: December 2025 Job Summary: We are seeking an experienced and detail-oriented Advanced Meter Operations Specialist to join our Advanced Half Hourly Meter Operations Team. This role is crucial in maintaining all Half Hourly (HH) and Advanced Metering Resource (AMR) metering and communication points. The successful candidate will collaborate with suppliers, data collectors, distributors, and other industry agents to ensure accurate data consumption for our customers and supplier functions. Key Responsibilities: Manage the end-to-end processes of advanced meter operations, including new installations, fault resolution, half hourly meter exchanges, and maintenance activities on HH and Non-Half Hourly (NHH) accounts. Ensure compliance with tight timescales and conflicting priorities while managing and booking jobs within Service Level Agreements (SLAs). Oversee...
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