Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role. Job Type: Permanent, Full Time Working hours: Monday to Saturday, 37.5 hours between 8:00am and 7:30pm on a three-week rolling rota, including 1 in 3 Saturdays The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing...

Role : Customer Service Claims Handler Location : Liverpool Salary : 25,877 starting salary, plus an up to 1,500 performance-related annual bonus, paid quarterly once established within your role Working hours : 37.5 hours per week, 7.5 hours per day. Monday to Friday rotating shifts between 8:00am to 6:00pm, plus 1 in 5 Saturdays About the role: In the role of Customer Service Claims Handler, you will effectively manage a portfolio of motor claims encompassing accident damage from infancy through to settlement. You will work as part of a team to proactively deliver outstanding service and create a positive customer journey What you will be doing: To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess...

Customer Service - Pensions Administrator Location: Liverpool City Centre Hours: 37.5 per week, Monday to Friday (between 8:00am - 6:00pm on a rota basis) Pay Rate: 12.33 per hour Start Date: Early January - apply now as interviews close in 10 days! Contract: Temporary, ongoing About the Role: We're looking for enthusiastic individuals to join our team as Customer Service Pensions Administrators , supporting Civil Service pension schemes. This is a fantastic entry-level opportunity for anyone looking to start a career in pensions administration. You'll be based in our Liverpool City Centre office (hybrid working may be considered in the future). Full training will be provided over three weeks to set you up for success. What You'll Do: Handle customer queries with professionalism and empathy Provide accurate information on Civil Service pensions Maintain records and process pension-related requests Work as part of a supportive team to deliver...

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will support customers as their first point of contact, providing guidance on using the...

Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of Logistics & Transportation? We are seeking a vibrant and dedicated Customer Service Advisor to join our dynamic team in Irlam! If you have a passion for helping others and thrive in a fast-paced environment, this is the perfect opportunity for you! What's in it for you? Exciting Temporary Contract : Enjoy the thrill of a temporary role with the potential for future opportunities! Supportive Team Environment : Work alongside a friendly and enthusiastic team that values collaboration and growth! Your Role: As a Customer Service Advisor, you will be the heartbeat of our operations, ensuring our customers receive top-notch service. Your responsibilities will include: Delivering Exceptional Service : Interact with customers via phone, email, and chat, addressing inquiries and resolving issues promptly. Managing Orders : Assist customers with order...

Eden Brown are seeking a highly experienced Customer Service Supervisor to work on a permanent contract situated in Preston The role will offer flexibility with working from home. However, will predominately be in the office As a Customer Service Team Leader, you will manage a team of Repairs Advisers and Customer Liaison Officers who are a crucial link between our tenants and the teams delivering our repair and improvement works. You will be responsible for the day-to-day management of your team, carrying out 1:1s, performance reviews, and through coaching and support you will ensure officers have the skills and knowledge to correctly diagnose repairs, schedule works and achieve performance targets whilst providing a service that is tailored to the individual needs of our customers. You will assist the Customer Services Manager to investigate complaints, identify and action learning opportunities and prepare written responses to tenants. If you match the above...

Customer Service Officer Bolton 9 month initial FTC Full-time £Competitive + benefits + full training Are you passionate about delivering brilliant customer service? Looking for a role where you’ll be supported, trained and given opportunities to grow? We’re hiring Customer Service Representatives to join our friendly, collaborative team in Bolton. Whether you’re just starting out or bringing previous contact centre or financial services experience, this is your chance to make a real impact in a global company with people-first values. We offer flexible working patterns, full training, and a great team environment — plus the opportunity to learn about the fast-moving world of financial technology. What you’ll be doing: As a key point of contact for our customers, you’ll be helping people understand their financial products and navigate our online platforms with ease. You’ll deliver exceptional service via telephone channels, always with professionalism and...

Contact Centre Customer Support Advisor / Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor / Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor SALARY: £25,000 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday. Every Other Weekend Worked from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm...

Customer Service Advisor - Temporary Salary: 13.50 per hour Hours: Monday to Friday, 9:00 AM - 5:00 PM Are you passionate about customer service and ready to take the next step in your career? This exciting opportunity is with a well-established and innovative motor insurance company that values excellent service and offers real career growth potential! We're looking for a motivated, customer-focused individual to join our team as a Customer Service Advisor. With competitive pay of 13.50 per hour and a flexible working schedule, this is your chance to make a real impact while helping customers in a dynamic and fast-paced environment. What we're looking for: Proven experience in customer service with excellent communication skills. Ability to thrive in a fast-paced, high-volume environment. Strong problem-solving abilities and a solution-focused mindset. A friendly, professional attitude, with a genuine passion for helping others. Basic computer skills (Word, Excel) and...

Hire & Sales Coordinator Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Trenching & Shoring division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast. If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team-this could be the opportunity you've been waiting for. What You'll Be Doing Managing...

Are you passionate about delivering exceptional customer service? We are supporting a forward-thinking business services company based in Stockport, looking to appoint a Customer Service Advisor to support their Customer Services team. THE JOB Working in a hybrid environment (three days in the office and two days from home), you ll play a crucial part in ensuring seamless communication, efficient appointment scheduling, and accurate record management. With training provided to develop your sector-specific skills, this is an ideal position for someone with a background in administration or customer services who thrives on varied responsibilities and delivering a great customer experience. Your responsibilities will include: Responding promptly and professionally to inbound emails, and queries from customers and stakeholders Effectively address and resolve enquiries, escalating complex issues when necessary Maintaining positive, empathetic communication in line with...

Reception Administrator! Are you an organised and friendly individual looking for a rewarding opportunity? Our client in South Liverpool, is seeking a dedicated Reception Administrator to start ASAP. This is a fantastic chance to become the welcoming face of a team that makes a real difference in people's lives! Position Details: Role: Reception Administrator Location: L26 Contract Type: Temporary ongoing Hourly Rate: 12.21 Start Date: ASAP Working Hours: Monday-Friday, 35 hours per week Working Pattern: Full Time (some hybrid flexibility available) Duration: Long-term ongoing temporary role What You'll Be Doing: Warm Welcomes: Meet and greet clients, staff, and visitors with a smile. Communication Hub: Handle calls, emails, and general enquiries with professionalism. Efficient Coordination: Process referrals and manage appointment bookings seamlessly. Team Liaison: Work closely with therapists, volunteers, and external organisations. Administrative Support:...

Job Title: Welcome Team Agent Location: Liverpool, Mersey Chambers Salary : 25,788 - 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type : Permanent, Full Time Working hours: 37.5 hours per week Rota: 3-week rolling 8:00am - 7:30pm (1 in 3 Saturdays 9:00am - 5:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grow with Acorn...

MSite has an exciting opportunity for an Account Manager to join our team working in Liverpool. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £35,000 - £40,000 per annum. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Account Manager role: As our Account Manager, you will manage client relationships and act as a...

Job Advertisement: First Line Support Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver first line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications, including the MS Office suite, Office 365, SharePoint, and Skype. Manage multiple live chats concurrently while maintaining focus on operations and quality metrics. Document tickets clearly for the second line teams to facilitate effective resolution of issues. Collaborate with...

About M&S Bank We're proud to bring the trusted values of Marks & Spencer into banking by giving money more sparkle. As part of HSBC, M&S Bank offers a unique blend of retail heritage and financial expertise. We're here to make banking feel more personal - and that starts with how we support our people. The Opportunity This is more than a customer service role - it's a launchpad for your career. Whether you're new to financial services or looking to grow, we'll support your development every step of the way. What You'll Do Be the first point of contact for customers via phone Provide support, resolve queries, and guide customers through our digital banking services Handle complaints with empathy and ownership Suggest improvements to enhance the customer experience What You'll Bring Passion for helping people and solving problems Strong communication and listening skills Confidence using digital tools and the ability to learn and use various...

Land Rover Receptionist / Host About the role Sytner Land Rover Conwy is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Land Rover. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You You will be the first impression on the phone for our clients and guests so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help...

We’re looking for Collections Advisors to join our team on a 12 month fixed term contract, working in partnership with a blue-chip financial services client. Currently based out of our Tulketh Mill Preston office, but shortly moving to a new modern space at Portway House, 1 The Pavilions, Preston, PR2 2YD! Sound like a bit of you? If so, READ ON.... As a Collections Advisor, you will be engaging with our client’s customers who may find themselves in financial difficulty and require information and guidance in order to meet their finance commitments. You will need to take ownership to understand the customers financial situation, providing options and solutions to always ensure fair outcomes. Experience in collections and/or a call centre within financial services environment is essential to be considered. Job title: Collections Agent - no evenings/weekends! Job Description: What you’ll be doing: Understand the customers financial situation, providing options...

Job Advert: Receptionist Location: Blackpool Hours: Monday to Friday, 7:30 AM to 3:00 PM Are you a friendly and organised individual with a knack for multitasking? Do you thrive in a fast-paced environment where your attention to detail makes a difference? If so, we want you to join our team as a Receptionist in Blackpool! About the Role: As the first point of contact for our organisation, you will play a crucial role in creating a welcoming atmosphere for our visitors and staff. Your responsibilities will include a variety of administrative duties, ensuring smooth operations at the front desk, and acting as a strong gatekeeper for our office. Your professionalism and interpersonal skills will be essential in maintaining a positive experience for everyone who walks through our doors. Key Responsibilities: Greet visitors warmly and ensure they feel welcomed and informed. Manage visitor records accurately, ensuring security and compliance. Handle incoming...

Job: Contact Centre Executive Location: Manchester Office with a requirement to work in the office each week Type: Full Time / 37.50 hours per week / Shift Pattern Monday to Friday between 7am-7pm Salary: £24k plus quarterly bonus Closing Date 2/1/26 or until candidate is hired PURPOSE OF ROLE: The primary purpose of the Contact Centre Executive is to deliver an exceptional Customer service experience to all incoming calls .You will be accountable for following up on all enquires, ultimately growing revenue and securing Back up Care. RESPONSIBLE FOR: 90% of role will be handling  inbound calls by telephone, providing information, booking personal tours and taking reservations for Back –Up Care business Currently home based following COVID-19, However, you may be required to possibly return to an office based environment Perform outgoing calls for our Back-Up Care business and outbound calls to prospective parents and suppliers following their booking or...