Role Overview: Job Title: Application Support Analyst Reports to: Head of IT Based: Hybrid, 3 days a week in our Burntwood head office Contract: Full time, Permanent   About Busy Bees Busy Bees Nurseries is the UK’s largest and leading early years education provider and the third largest globally, with over 1000 centres and growing. Since 1983, we’ve built a reputation for our award-winning culture and excellence in early years care and education.   About the role As an Application Support Analyst, you’ll play a key role in the day-to-day support and maintenance of Busy Bees business-critical applications. Working closely with the Application Manager and wider Support Team, you’ll provide 1st and 2nd line application support , investigate and resolve incidents and requests, and work with internal teams and third-party suppliers to deliver excellent service within agreed SLAs.   A key part of the role will also be managing user access...

Office Administrator / Customer Service Advisor Join a friendly small-office team in a varied part-time role supporting customers, engineers and day-to-day administration. This opportunity suits an organised, reliable communicator who can work independently, manage changing priorities and stay calm when busy. If you’ve also worked in the following roles, we’d also like to hear from you: Administration Assistant, Business Support Administrator, Admin Assistant, Team Administrator, Customer Service Administrator, Customer Service Assistant, Customer Support Advisor, Reception Administrator, Office Coordinator   SALARY: £13 per Hour       LOCATION: Sutton Coldfield, West Midlands JOB TYPE: Part-Time, Permanent WORKING HOURS: Monday, Tuesday and Friday, 9.00am – 5.30pm. Additional hours will occasionally be required for holiday cover   JOB OVERVIEW Enjoy a varied working week where organisation,...

Call Handler Swadlincote 12.96 per hour Flexible Monday-Friday Day Shifts Available shift patterns between the hours of 8am till 6pm you can work 8am till 4.30pm/ 8.30am till 5pm 9am till 5.30pm to 9.30am till 6pm - Simply choose the shift pattern that works best for you Join a Company That Puts Patients First Are you passionate about helping people and delivering excellent customer service? We are recruiting on behalf of a leading and growing healthcare provider that is expanding its Bookings Team. This is an excellent opportunity to join a supportive organisation where patient care and employee wellbeing are at the heart of everything they do. If you enjoy speaking with people, building relationships, and making a positive difference, we'd love to hear from you. What You'll Be Doing As a Call Handler, you'll play a vital role in supporting patients by: Making outbound calls to patients awaiting appointments (these are warm calls only ; no cold calling...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes. Adhere to...

Customer Service / Technical Support Advisor Location: Central Birmingham Working Pattern: Hybrid working available Employment Type: Full-time The Opportunity Our client is looking for an experienced Customer Service / Technical Support Advisor to join their growing team based in Central Birmingham. This is a customer-focused role that requires someone who is confident troubleshooting and resolving customer issues over the telephone. You will be speaking directly with customers, understanding the problem they are experiencing, asking the right questions and guiding them through the appropriate steps to reach a resolution. We are looking for someone with previous experience working within a contact centre or customer service environment, ideally in a role involving telephone-based troubleshooting, technical support or problem resolution. You do not necessarily need to come from a highly technical background; however, you must be naturally confident when it comes to...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes....

Customer Service, Transport & Purchasing Administrator Location: Tyseley, Birmingham Salary: 28,000 Hours: Monday to Friday, 8:00am - 5:00pm (Paid break: 10:00-10:30 Lunch: 13:00-14:00) Our client, a dynamic organisation in the Manufacturing & Production sector, is seeking a motivated and detail-oriented Customer Service, Transport & Purchasing Administrator to join their team in Birmingham. This is an exciting opportunity to play a crucial role in ensuring customer satisfaction and operational efficiency. Key Responsibilities Deliver excellent customer service, handling enquiries by phone and email. Support customers with order, delivery, pricing and invoice queries. Raise and process purchase orders, track deliveries and liaise with suppliers. Maintain stock records, carry out stock counts and investigate discrepancies. Coordinate courier bookings, transport administration and delivery queries. Resolve invoice and pricing issues quickly and...

Key Account Manager - Commercial Vehicle Aftermarket Strengthening our UK sales team: Exciting times ahead as we seek to employ an individual looking to rise their career into a National Business Development Manager / Key Account Manager position, continuing success and accelerating further growth into the Commercial Vehicle Aftermarket Parts supply channel and Commercial Vehicle Trade Parts Programmes . We are hunting for an individual able to sell the benefits of maximising availability and making purchasing of high volume low value items easier, slicker and more profitable. This role goes beyond selling product and morph's into selling the complete solution - We are interested in regionally based field sales professionals maybe looking to take the next step into a National Sales role. Sound interesting? Take a look at the type of person we need. Ideal Location - Ideal location central UK - West / East Midlands - Oxfordshire Good Salary Neg (Circa 50k -...

Customer Service Representative - Administrator Location: Marston Green, Birmingham Contract Type: Temporary Contract Length: 6 Months Working Pattern: Full Time, Monday to Friday, 37 hours Our client, a leading player in the aerospace industry, is seeking a dynamic and detail-oriented Customer Service Representative to join their team. With a commitment to making modern flight possible, the organisation is known for its innovative solutions that enhance safety and comfort for millions of travellers worldwide. This is an exciting opportunity to be part of a team that drives performance and customer satisfaction in an environment where ideas and integrity are paramount. Role Overview: The Customer Service Representative will provide essential administrative support to the commercial processes, ensuring that daily transactional requirements linked to customer orders are processed accurately and efficiently. This role is crucial for maintaining the high standards of...

National Account Manager - Electrical & Infrastructure Location: National - Home Based Salary: 45,000- 60,000 DOE + 6,000 Car Allowance + Bonus Benefits: Pension + Life Assurance An established and growing specialist business is looking for an experienced National Account Manager to join its team and take responsibility for developing key accounts and new business opportunities across the UK. This is a home-based national role , selling electrical products and solutions into high-value markets including data centres, electrical contractors, rail, defence and wider infrastructure . The Role Manage and develop a portfolio of key national accounts Identify and win new business opportunities across the UK Build relationships with electrical contractors, distributors, end users and key decision makers Develop opportunities across data centres, rail, defence and infrastructure Identify customer requirements and recommend appropriate products and solutions...

Want to make a bigger impact in the UK discount channel? The Advocate Group are working with an established and successful FMCG business with a strong market presence and ambitious plans for continued growth. This is an opportunity to take the lead across a portfolio of major discount retailers, driving distribution, winning greater in-store visibility and delivering profitable growth. With responsibility for strategically important accounts, you ll have the autonomy to shape customer strategy, influence key decision-makers and turn commercial opportunities into tangible results across a branded portfolio The Role Own key customer relationships across major UK discount retailers, developing partnerships that unlock long-term growth. Drive commercial performance , taking full responsibility for account P&Ls, sales budgets, forecasting and profitability. Develop and execute account strategies , translating annual plans into effective joint business plans that...

Location: Footman James- Waterfront Business Park, Brierley Hill Salary: £25,030 + generous quarterly bonus (OTE up to £29,030) Hours: Full-time on a rota basis between 9am-6pm, plus one Saturday in every three (Time given back in lieu) Why You'll Love It: ? Full training and ongoing support ? Flexible working that fits around your life ? Hybrid working after successful 4-month probation ? Career growth + industry qualifications (CII or ACII) ? 26 days holiday + 8 bank holidays (increasing with service) ? Work with Everywhen (formerly Towergate & Ardonagh), the UK's largest independent insurance broker What You'll Be Doing: Handling inbound and outbound calls in a busy contact centre environment Supporting customers with existing business quotes, supporting sales alongisde general inquires you will also deal with motor insurance queries Delivering a highly customer-focused service every time Balancing sales, retention, and productivity targets...

Account Manager Near Solihull, West Midlands (On-site) £30,000 - £35,000 Hours: 38-40 per week (flexi hours) We are currently looking for a proactive, people-focused Account Manager to join a friendly, fast-growing team working within the IT Support team. If you enjoy solving problems, helping customers, and getting stuck in you ll fit right in. Due to the location of the role you must have your own transport. What You ll Do Support and train customers on our software and hardware systems Troubleshoot issues via phone, email, visits and regular check-ins Explain technical concepts in a simple, user-friendly way Coordinate hardware installations with our engineers Work closely with teams across the business What We re Looking For Great communication and people skills Customer service experience (phone and/or face-to-face) Strong IT basics (Windows 10/11, Excel, general IT literacy) Organised, proactive, and a natural problem solver...

Customer Service Representative Near Shirley, Solihull, West Midlands (On-site) 14.00 ph ( 27,664pa) - 16.00 ph ( 31,616) Hours: 38-40 per week (flexi hours) We are currently looking for a proactive, customer-focused individual Manager to join a friendly, fast-growing team working within the IT Support team, providing training and technical support to companies across the UK and Ireland. Due to the rural location of the client a car driver/owner is required. What will you be doing? Providing customer support and training on software and hardware. Supporting customers over the phone, via email and occasionally face to face. Troubleshooting issues and finding practical solutions. Building strong relationships with customers at all levels. Carrying out administration and keeping customers up to date. What are we looking for? Excellent communication and customer service skills. Good IT knowledge, including Windows 10/11 and Microsoft Excel. A...

Temporary Receptionist - Derby Job Title: Receptionist Location: Derby Job Type: Temporary Pay Rate: 13.45 per hour We are currently seeking a professional and reliable Receptionist to provide temporary cover for a client based in Derby . Dates Required: 29th October: 7:45am - 15:45pm 30th October: 7:45am - 11:45am Duties will include: Meeting and greeting visitors Answering and directing incoming calls Managing reception duties and enquiries Providing general administrative support Maintaining a professional and welcoming front-of-house environment What we're looking for: Previous reception or customer service experience Excellent communication and interpersonal skills Professional and friendly manner Reliable, punctual, and well-presented There is potential for additional future dates to be confirmed for the successful candidate. How to Apply: Interested candidates are encouraged to submit their CV. Note: This is a...

Part-Time Serviced Apartment Receptionist We're looking for a proactive and customer-focused Serviced Apartment Receptionist to join a busy accommodation team. This is a front-facing role, providing excellent customer service to guests, residents and visitors while supporting the day-to-day operation of serviced apartments. Key Responsibilities Welcome guests, visitors and residents, providing a professional and friendly reception service. Act as the first point of contact for enquiries via telephone, email and face-to-face interactions. Assist with arrivals, departures, key management and access cards. Handle customer queries and complaints, escalating where necessary. Maintain accurate accommodation records and administrative documentation. Report maintenance issues and provide updates to customers. Manage incoming mail and parcel collections. Conduct viewings for prospective customers. Support the preparation of information packs, correspondence and reports. Ensure...

Technical Customer Support Advisor - Belper Blue Arrow is recruiting for Technical Customer Support Advisors to join a leading organisation in Belper. If you're passionate about customer service, enjoy solving problems, and have strong communication skills, this could be the perfect opportunity for you. This is a temporary ongoing position for 6 months and the potential to secure a permanent role. Location: Belper, Derbyshire - site based role. Pay Rate: 13.61 per hour Overtime Rate: 20.42 per hour (for all hours worked over 39.5 per week) Hours: 39.5 hours per week Start Date: Monday 2nd November About the Technical Customer Support Advisor Role As a Technical Customer Support Advisor , you will provide first-class support to customers across a variety of communication channels. Combining excellent customer service with technical problem-solving skills, you'll help customers resolve issues, support connected products and services, and ensure a positive...

Are you an experienced customer service leader who thrives on developing people, improving performance and building strong customer relationships? We're looking for a Team Leader - Tailored Care Operations ( Manager I, Commercial Customer Care) to lead a multifunctional team supporting our strategic, VIP and Tailored Care customers. You'll lead approximately 7-10 colleagues, ensuring our priority customers receive proactive, responsive and high-quality support. What will you do? You'll combine people leadership, customer relationship management and operational excellence, taking ownership of team performance and the experience we deliver to key customers. You will: Lead, coach and develop a high-performing team of Account Managers, Order Support Specialists and Senior Specialists. Build a culture focused on customer excellence, accountability and continuous improvement. Oversee support for strategic customers, including orders, projects, escalations and service...

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Title: Receptionist Location: LE4 Salary: Competitive, depending on experience Hours: 40 hours per week (flexible hours available) Start Date: Immediate start preferred Parking: On-site parking available Reports to: Manager / Business Owner About the Company: We are a friendly, family-run business with a close-knit team and a down-to-earth culture. We pride ourselves on our supportive working environment, where everyone contributes and pulls together. As part of our continued growth, we're looking for a proactive and organised Receptionist to join our team and take responsibility for managing supplier payments, along with providing general admin support to the Manager. Administrative Support: Provide general administrative support to the Manager Answering the phones, main point of contact Putting invoices on the system Assist with filing, scanning, and data entry tasks Maintain supplier contact details and records Organise and maintain both digital...