Customer care and wellbeing advisor-Nottingam. Full-time & part-time customer service opportunities available Your new company A respected and values-driven organisation based in Nottingham is seeking compassionate individuals to join its 24/7 support centre. Known for its commitment to wellbeing, inclusion, and professional development, this organisation provides care and support services across the region and has been recognised nationally for its workplace culture. Your new role As a customer care and wellbeing advisor, you'll be a vital part of a dedicated team offering emotional support and safeguarding guidance to individuals experiencing crisis or mental health challenges. Working within a contact centre environment, you'll respond to a range of calls, including mental health helpline contacts and emergency alerts, ensuring timely and empathetic assistance, sign posting and escalations. Key responsibilities include: Providing emotional support and practical...

Receptionist Willmott Dixon are looking for a Receptionist to join our Nottingham office. This is a full-time permanent role, which requires an office presence 5 days per week, Monday to Friday. As the first point of contact for visitors, clients and colleagues, you will play a key role in creating a warm, professional and well-organised front-of-house experience. You'll bring strong communication skills, confidence in managing a busy reception environment, and a proactive, "can-do" attitude. Working collaboratively with the wider administrative team, you will help ensure the smooth running of daily operations while upholding the high standards and values that define our organisation. Key responsibilities Front of House & Customer Service: Provide a professional, welcoming first point of contact for staff & visitors. Answer and direct calls promptly, taking accurate messages where required. Ensure meeting room booking system is managed effectively. Prepare...

Join Our Team as a contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - 7am to 7pm shifts Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills. What We're Looking For: Strong telephony skills and...