Customer Service Alarm Call Handler Location: Leicester (Office-Based) Salary: 24-26k per annum Contract: Temp to Perm Shift Pattern: You'll work a rotating schedule of 6 days on, 4 days off, with shifts structured as follows: 2 Early Shifts: 7:00am - 3:00pm 2 Mid Shifts: 3:00pm - 11:00pm 2 Night Shifts: 11:00pm - 7:00am This equates to a standard 40-hour working week (5 x 8-hour shifts). You'll be required to work bank holidays and maintain flexibility across all shift types. About the Role: As an Alarm Call Handler, you'll play a vital role in ensuring the safety and functionality of client alarm systems. You'll be the sole operator on shift, responsible for monitoring, responding to, and escalating alarms as needed. This role requires confidence, independence, and a high level of responsibility, as you may be the only person in the office during your shift. You'll be part of a 24/7/365 operation, ensuring continuous coverage and rapid response to any alarm triggers. Key...

We're on the lookout for a Customer Service professional to join our well established and respected client based in Loughborough on a full time, permanent basis. Salary: 25,000 - 27,000 (depending on experience). The Role: As a Customer Experience Advisor, you will be responsible for providing end-to-end customer support for our client across all customer communication channels, mainly via email enquiries & calls. You'll manage all types of customer queries including complaints, inter-departmental relationships, made-to-measure support and help shape a service experience that reflects the quality and creativity of the brands. Key Responsibilities: Demonstrate and execute a seamless, customer-centric journey, meticulously tailored to individual needs, to exceed expectations and cultivate loyalty. Respond promptly to all customer interactions via webchat, email and phone providing professional support to both internal and external stakeholders. Manage...

Receptionist / Office Administrator Location: Lutterworth Hours: Full-time (some flexibility considered, e.g., 10:00am-4:00pm) Office-based only Start: ASAP Salary: Competitive Are you a professional , well-spoken and highly organised individual looking to join a professional, family-run business with an excellent reputation? Our client is a modern, forward-thinking company that embraces new technology and AI, and they are seeking an energetic and refined Receptionist/Office Administrator to join their team. No previous experience is required-just the right level of professionalism, confidence, and a willingness to learn. About the Role This role is varied, fast-paced and central to the smooth running of the office. As the first point of contact, you will represent the business with the highest level of polish and professionalism. Key responsibilities include: Front-of-house reception duties: greeting visitors, managing meeting rooms and creating an...

Receptionist / Office Administrator Location: Lutterworth Hours: Full-time (some flexibility considered, e.g., 10:00am-4:00pm) Office-based only Start: ASAP Salary: Competitive Are you a professioanl, well-spoken and highly organised individual looking to join a professional, family-run business with an excellent reputation? Our client is a modern, forward-thinking company that embraces new technology and AI, and they are seeking an energetic and refined Receptionist/Office Administrator to join their team. No previous experience is required-just the right level of professionalism, confidence, and a willingness to learn. About the Role This role is varied, fast-paced and central to the smooth running of the office. As the first point of contact, you will represent the business with the highest level of polish and professionalism. Key responsibilities include: Front-of-house reception duties: greeting visitors, managing meeting rooms and creating an...