Huntress - Leeds
Leeds, UK
Customer Service Starting 16th October, Temporary on-going Based LS15 12.71ph Monday to Friday working hours fully office based but quite flexible 8-4 or 8.30-4.30 or 9-5 Deliver an exceptional level of customer service to a diverse portfolio of Wholesale customers, including Key Accounts, Marketplaces and Independent Retailers. Act as a key point of contact for allocated customers, building strong, professional relationships and ensuring they receive a responsive, knowledgeable and reliable service. Take ownership of customer orders from initial placement through to successful delivery, keeping customers informed and proactively managing any issues that may arise. Manage customer order books and ensure orders are accurately processed and updated on internal systems, including NetSuite. Keep customers regularly updated on stock availability, order progress, delivery schedules and any changes that may impact their orders. Work closely with the Distribution Centre to...
