Job Description We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Spalding. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Salary: £25,000 What's in it for you? Support in training towards Propertymark - Gateway qualifications Basic salary £25,000, additional £1,000 once qualified Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy...

Job Description We are looking for an enthusiastic and highly motivated Customer Service Specialist (Also known locally as a Property Manager ) to complement our Property Management Team within our Lettings Department in Great Shelford . As a Property Manager you will provide property management and tenancy support services to branches, landlords and tenants. What's in it for you as a Property Manager? Get full training and development A good understanding of estate agency business Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Property Manager Act as a central point of contact managing the effective resolution of queries from clients and staff Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial works Liaising with landlords following regular...

This Role: Senior Customer Service Advisor known internally as a "Senior Property Services Advisor" Fixed Term Positions 12 month period based on a 37.5hr week Salary Range: £29,025 - £30,553 - Dependent upon experience Location: Beeston, NG9 1LA - Free parking subject to availability The office location is a 10 min walk from Beeston Train Station Interview Diary Date: 2 & 6 November 26 - Start Date 07 December 26 Join Our Team and Shape Your Future! Are you looking for an exciting new role where you thrive on offering an outstanding service to customers? We are searching for passionate, driven individuals to join our Customer Contact team. Why Work With Us? Inspiring Work Environment: Be part of a collaborative and innovative culture where every day brings new challenges and opportunities. Career Progression: We are committed to helping you grow through ongoing training, and mentorship. Competitive Benefits: Enjoy a comprehensive benefits package,...

Customer Service Team Leader £30,617.60 - £35,000 per annum St Albans, AL3 6PH Permanent - Full Time 40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch We are looking to recruit a Customer Service Team Leader to join our team based from our office in St Albans. AL3 6PH About the Role Customer Team Leader will ensure the contact centre operations deliver the required performance, being committed to delivering a great customer contact experience through a variety of customer contact channels which might be; Phone, Email, Video, Social, Correspondence. Assessing resourcing requirements and supporting the day-to-day activity, you ll support the Management team in the delivery and achievement of the annual and 5 year plan and lead colleagues on your team to develop best practice and implement change. You ll undertake quality assurance and drive a culture of right first time , as well as assisting and working alongside the Customer...

Customer Service Planner St Albans £30,784 per annum + excellent benefits Permanent, Full Time (40 hours per week) We are looking to recruit a Customer Service Planner to join our team in St Albans, playing a vital role in ensuring repairs and maintenance appointments are scheduled efficiently and delivered in line with contractual service levels. About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those...