Account Manager / Customer Success Executive £32-35k (Up to £40k OTE) This is an exciting opportunity to join a fast-growing, people-focused organisation with ambitious expansion plans across the UK. The company is committed to creating a positive and high-performing workplace culture where employees are supported to grow, develop, and succeed. The successful candidate will play a key role in building and maintaining long-term strategic relationships with existing business customers while delivering an exceptional customer experience throughout the entire order journey. Key Responsibilities Manage and develop strong relationships with assigned B2B customer accounts. Act as the main point of contact for customer enquiries, ensuring a professional and high-quality service experience. Respond promptly and professionally to incoming phone calls, emails, and live chats. Provide support with order processing, returns, product enquiries, and technical assistance. Work...

Capita is looking for an experienced Administrator to work within our regulated Financial Services division on a key Life & Pensions client. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back-office teams if support is required. Full training will be provided. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Job title: Customer Service Administrator Job Description: Salary: £25,155 Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 5pm (typically 8-4 or 9-5). Location: Office based on Oxford Road, Manchester City...

Are you someone who thrives in the Insurance Industry ? We're on the hunt for an experienced Insurance Account Executive who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on So, what does the role of an Account Executive here involve? This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. As an Professional Indemnity Account...

Join Our Team as a Customer Service Advisor! Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home! Contract Details: Type: Temporary Duration: July 2, 2026 - October 15, 2026 Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM Working From Home What You'll Do: Assist prospective students with their applications and respond to their queries over the phone. Provide accurate and empathetic information about the admissions process. Support new team members by addressing their questions and sharing your expertise. Ensure every interaction results in a professional and supportive customer experience. Record and manage information in compliance...

Customer Service Advisor Manchester City Centre 14.50 per hour 37.5 hours per week (Monday - Friday) Start Date: 1st June 12-week temporary contract (potential for extension) The Role We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service. Key Responsibilities Handling inbound and outbound customer enquiries via phone and email Providing professional and efficient support to resolve customer queries Updating customer records accurately on internal systems Investigating and resolving issues in a timely manner Working collaboratively with internal teams to ensure a high level of service delivery Maintaining compliance with company policies and data protection standards About You Previous customer service experience is essential Strong communication and...

Mid-Market Account Manager Manchester - 3 days onsite/ Hybrid 30,000 - 32,000 basic + uncapped OTE We're looking for a driven Mid-Market Account Manager to join a growing Manchester based team, working with a broad portfolio of solutions across cyber security, connectivity, cloud, and communications. The Role You'll manage and grow a portfolio of mid-market clients, focusing on building strong relationships and driving revenue through upsell and cross-sell opportunities. Key responsibilities include: Managing and developing a portfolio of mid-market accounts Identifying and converting upsell and cross-sell opportunities Acting as the main point of contact for your clients Delivering regular account reviews and strategic planning sessions Negotiating contracts and closing deals Collaborating with internal teams to ensure seamless service delivery Maintaining accurate pipeline and account data within CRM systems Skills required Proven experience in account...

Debt Recovery Agent Salary: Upto 28,800 DOE + 10% bonus split quarterly Location: Sale, Manchester (Hybrid - 3 days WFH, 2 days office) Start Date: ASAP Hours: 37.5 per week, Monday-Friday - No weekends About the Role A leading UK utilities provider is looking for a Debt Recovery Agent. This is a key position for someone passionate about debt recovery, customer resolution, and ensuring compliance in complex utility environments. You will take responsibility for managing cases where customer issues impact debt collection on water accounts. When resolution isn't achievable, you'll oversee both temporary isolation and permanent disconnection of supply-ensuring all actions meet strict legal and regulatory standards. What You'll Be Doing Coordinating pre-disconnection site visits with third party agencies Reviewing site visit outcomes and ensuring accurate reporting Supporting field agents during customer visits Managing disconnections with a customer first, compliance...

Desk Based Account Manager Location: Stretford, Manchester (Onsite) Hours: Monday-Friday, 9:00-5:30 Salary: 30,000 + up to 25,000 OTE We're looking for ambitious, driven and resilient Desk Based Account Managers to join our Manchester team. This is a fast-paced, target-driven role where attitude is everything! We want people who are motivated to succeed, confident on the phone, and hungry to grow revenue. You'll take ownership of a portfolio of (Apply online only) SME clients, reengaging dormant accounts, building strong relationships, and identifying new business opportunitie. If you thrive in a high energy sales environment and enjoy working towards clear targets, this could be a great fit. What You'll Be Doing Re-engaging existing and dormant business customers to drive revenue Building strong client relationships and identifying upsell opportunities Selling telecoms, connectivity, cyber security, and Microsoft solutions Managing the full B2B sales cycle...

Reporting line: David Bartoli (Sales Director) Office location: The Ministry, London SE1 Hybrid working : 2-3 days a week UP3 is a fast-growing ServiceNow boutique consultancy working with complex, regulated enterprise organisations across public sector, CNI, transport, defence, and legal. We re looking for an Account Manager to own a portfolio of enterprise customers and drive YoY growth through strategic expansion, not volume selling. This isn t a renewals-only role. You ll be accountable for shaping and closing expansion opportunities, helping UP3 build predictable growth while ensuring customers secure more value from ServiceNow through the right mix of delivery, managed services and adoption. You ll work fairly autonomously, building long-term account plans, developing strong relationships at all levels, and acting as the voice of the customer internally, bringing first-class sales discipline and deal ownership: strong documentation and process, a clear view of why...

Temporary Customer Service Coordinator ASAP - Ongoing Salford, Manchester Parking onsite and close to tram stops Monday-Friday (May include the odd Saturday and take a day off in lieu) 10am-7pm (Saturday hours will be different) Fulltime in the office 13 per hour Are you ready to jump into a dynamic and fast-paced environment? Our client, a leading UK-wide logistics company, is on the lookout for a Temporary Customer Service Coordinator to help deliver exceptional same-day and time-critical services. If you thrive in a busy atmosphere and are eager to take on a role that could pave the way for future client account management, this opportunity is for you! As a Temporary Customer Service Coordinator, your day-to-day tasks will include: Coordination: Meet customer Service Level Agreements (SLAs). Supporting Drivers: Address and resolve day-to-day queries from drivers to ensure seamless operations. Collaborating with Colleagues: Work closely...

School Receptionist (Temporary) We are currently seeking a confident and experienced School Receptionist to join a busy school in the Bolton area. Overview Start Date: 1st June Duration: Temporary until the end of term Days: Monday to Friday (possibility of working 4 days per week) Hours: 8:00am - 4:00pm, with an early finish of 1:30pm on Fridays Salary: 13.50 per hour Key Responsibilities Meeting and greeting visitors, students, and parents Handling deliveries and signing parcels in and out Issuing lanyards and monitoring their return Issuing detentions where lanyards are not returned Answering and directing incoming phone calls Sending emails and communications to staff Connecting parents with relevant members of staff Operating intercom system Keeping attendance register up to date, logging absences Gaining proof of appointments Essential Requirements Previous school receptionist experience (essential) Enhanced DBS certificate...

Sales Coordinator / Sales Administrator An excellent opportunity for a Sales Coordinator / Sales Administrator with customer service, internal sales and order processing experience to join a busy sales office within the construction products and building products sector. Ideal for candidates with sales support, account coordination and CRM systems experience. If you’ve also worked in the following roles, we’d also like to hear from you: Internal Sales Executive, Sales Support Administrator, Customer Service Administrator, Account Coordinator, Order Processing Coordinator, Internal Sales Coordinator   SALARY: Competitive + Benefits LOCATION: Irlam, Manchester, North West England JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a Sales Coordinator / Sales Administrator to join a fast-paced and customer-focused sales office supporting a well-established organisation within the...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £30k, with OTE takes your package higher Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative...