Our national client based in South Leeds are looking for a candidates to join their team on a temp to perm basis. if you are an excellent Administrator with Customer Service skills please apply today. This starting on 12th January 2026 12.21ph This is a Hybrid role after training (training is two weeks fully office based then Hybrid) Training hours will be Monday to Friday 10.30-19.00. Shift: Monday to Thursday 10.00-19.00 and Saturday 08.00-14.00 Tuesdays and Wednesdays are office days To provide administrative support relevant to the following processes: Contract maintenance Maintenance of the database, with daily analysis Liaise with the Management Team regarding daily support activities Liaise with internal and external support services to resolve daily issues affecting customers Escalate issues in a timely and effective manner Proactively support the business to customer delivery service Provide enquiry resolution support to internal and external...

Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member...

About M&S Bank We're proud to bring the trusted values of Marks & Spencer into banking by giving money more sparkle. As part of HSBC, M&S Bank offers a unique blend of retail heritage and financial expertise. We're here to make banking feel more personal - and that starts with how we support our people. The Opportunity This is more than a customer service role - it's a launchpad for your career. Whether you're new to financial services or looking to grow, we'll support your development every step of the way. What You'll Do Be the first point of contact for customers via phone Provide support, resolve queries, and guide customers through our digital banking services Handle complaints with empathy and ownership Suggest improvements to enhance the customer experience What You'll Bring Passion for helping people and solving problems Strong communication and listening skills Confidence using digital tools and the ability to learn and use various...

Job Title: Customer Advisor Team: Contact Centre Team Service: Customer Experience Responsible to: Contact Centre Team Leader Job Summary As a Customer Advisor, you will be the first point of contact for customers engaging with Ongo. You will play a vital role in delivering high quality, customer focused services by handling a wide range of enquiries across multiple communication platforms including phone, email, webchat, and social media. You will work within a demanding environment supporting customers with queries relating to housing services such as repairs, rent, tenancy management, lettings, and general advice. Your ability to listen actively, communicate clearly and resolve issues efficiently will be key to ensuring customer satisfaction and maintaining Ongo s reputation for excellent services. Main Responsibilities Deliver excellent contact handling services for Ongo customers ensuring effective service delivery...

Job Title: Customer Advisor (temporary) Team: Contact Centre Team Service: Customer Experience Responsible to: Contact Centre Team Leader Salary £24,828 pro rata Position is for 6 - 12 months Job Summary As a Customer Advisor, you will be the first point of contact for customers engaging with Ongo. You will play a vital role in delivering high quality, customer focused services by handling a wide range of enquiries across multiple communication platforms including phone, email, webchat, and social media. You will work within a demanding environment supporting customers with queries relating to housing services such as repairs, rent, tenancy management, lettings, and general advice. Your ability to listen actively, communicate clearly and resolve issues efficiently will be key to ensuring customer satisfaction and maintaining Ongo s reputation for excellent services. Benefits of working with Ongo include: 30 days paid holiday...