Customer Service Advisor - Payments Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay : 14.02p/hr Contract Type: Temporary Contract Length: 3 months Start Date: 21st January 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Location: Based in Halifax, our newly refurbished office is just a 10-minute walk from Halifax train station. Plus, enjoy the convenience of free parking on-site! What You'll Do: As a Home Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will support...

Customer Service Advisor - Telephone-Based Location: BD6, Bradford Hours: Full-time - 8-hour shifts between 7am and 7pm, Monday to Friday Start Date: Immediate / October Contract: Temporary to Permanent I am currently representing a well-regarded client in the BD6 area of Bradford who is looking to appoint a confident and reliable Customer Service Advisor to join their busy contact team. This is a fantastic long-term opportunity for the right individual, with a permanent position available following a successful temporary period. Please note: This is a full-time, ongoing role and not suitable for short-term or stop-gap candidates. About the Role: You will be responsible for delivering a high standard of service over the telephone, handling a variety of customer enquiries in a professional, efficient, and friendly manner. Working within a supportive and well-structured team, you will play a key role in maintaining strong customer relationships and ensuring...

Customer Service Representative Salary: 23,000 (up to 15% bonus) Location: Wakefield WF2 About the Role We are a rapidly growing wealth management firm that values Ownership, Aspiration, and Family. Our people are our greatest asset, and we are committed to professional development, reward, and recognition. We are seeking a dedicated and passionate Customer Service Representative to help us deliver an exceptional client experience. The Opportunity: Shape Our Client Experience As the first point of contact for our valued clients, you will play a pivotal role in shaping their experience. This is a highly proactive, relationship-focused role that leverages your expertise in telephone-based client service. Your background in outbound telephony-based customer service will be essential as you build strong, lasting relationships through frequent and structured engagement. You will use your initiative to enhance the client experience, provide clear and accurate information...

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for you! We are working with Lloyds Banking Group, seeking a dynamic Customer Service Advisor to join their team in Leeds. Note - This Opportunity starts before Christmas Pay : 14.02p/hr Contract Type: Temporary Contract Length: 3 months Start Date: December 15th, 2025 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Location : Leeds City Centre What You'll Do: As a Customer Service Advisor, you will be the voice of our client, engaging with customers through inbound calls. Your main responsibilities will include: Handling customer inquiries with professionalism and enthusiasm Processing payments for changes to policies Providing accurate information and resolving issues efficiently...

ASAP START until end December Temporary Customer Service Assistant Are you passionate about retail, customer experience, and working with exciting brands? Join a fast-paced and growing company on a temporary basis , where you'll contribute to keeping customers happy and products moving - fast. Our client works with household names, thriving marketplaces, and independent retailers, giving you the chance to support a busy team during a peak period or project phase. This isn't just admin - it's a chance to step into a hands-on, short-term role where no two days are the same. What You'll Be Doing Act as a key point of contact for wholesale clients - from major retail accounts to online marketplaces and independents. Assist in managing wholesale orders and supporting the team in meeting monthly and seasonal sales goals. Coordinate updates across stock levels, product imagery, order processing, and delivery schedules. Liaise with distribution centres and...

We are hiring: Customer Service Manager Location: Rotherham Salary: 35K This is a newly created opportunity for a Customer Service Manager to join, a fantastic, fast-growing online builders merchant company who pride themselves on being Customer-centric, putting customers at the heart of everything. You will be pivotal in shaping and leading the customer service strategy, ensuring excellence scales with growth. From designing processes and building a team, to embedding a customer-first culture, this role offers autonomy, influence, and the chance to make a tangible impact. Key Responsibilities - Leadership Strategy - Develop and implement a customer service vision aligned with the Company's growth ambitions. - Establish KPIs and service standards to measure and improve performance. - Build, train, and mentor a new customer service team. - Customer Experience - Oversee customer interactions across phone, email, and digital channels. - Resolve escalated issues...

Customer Service Advisor - Temporary Salary: 13.50 per hour Hours: Monday to Friday, 9:00 AM - 5:00 PM Are you passionate about customer service and ready to take the next step in your career? This exciting opportunity is with a well-established and innovative motor insurance company that values excellent service and offers real career growth potential! We're looking for a motivated, customer-focused individual to join our team as a Customer Service Advisor. With competitive pay of 13.50 per hour and a flexible working schedule, this is your chance to make a real impact while helping customers in a dynamic and fast-paced environment. What we're looking for: Proven experience in customer service with excellent communication skills. Ability to thrive in a fast-paced, high-volume environment. Strong problem-solving abilities and a solution-focused mindset. A friendly, professional attitude, with a genuine passion for helping others. Basic computer skills (Word, Excel) and...

Hire & Sales Coordinator Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Trenching & Shoring division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast. If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team-this could be the opportunity you've been waiting for. What You'll Be Doing Managing...

Are you passionate about delivering exceptional customer service? We are supporting a forward-thinking business services company based in Stockport, looking to appoint a Customer Service Advisor to support their Customer Services team. THE JOB Working in a hybrid environment (three days in the office and two days from home), you ll play a crucial part in ensuring seamless communication, efficient appointment scheduling, and accurate record management. With training provided to develop your sector-specific skills, this is an ideal position for someone with a background in administration or customer services who thrives on varied responsibilities and delivering a great customer experience. Your responsibilities will include: Responding promptly and professionally to inbound emails, and queries from customers and stakeholders Effectively address and resolve enquiries, escalating complex issues when necessary Maintaining positive, empathetic communication in line with...

Salary: £24,042 per annum Location: Hybrid working from our Dearne Valley (Rotherham) site, you will be required to work 2 days in the office and 3 days at home. Contract: Permanent Hours: Full-Time – 37.5 hours per week Shift pattern: working shifts between the hours of 7am - 11pm Monday to Friday between 8 am to 6 pm. Training: 4 weeks training which will be Monday to Friday 9am to 5:30pm, the training will be carried out on site and Gradbay for 3 weeks between 9 am to 5 pm Start date: Monday 9th February 2026. As a Customer Service Advisor at Capita, you'll be part of our dynamic Southern Water client team. Become the frontline force for customers facing urgent water-related issues. From sudden loss of supply and pressure drops to the rare but critical home flooding emergencies — you’ll be the calm in the storm, the voice of reassurance, and the problem-solver they count on. If you thrive under pressure, love helping people, and want to make a real impact every single...

Salary: £24,570 per annum Start date: 2nd Feb 2026 Permanent: 37.5 hours a week Location: Hybrid working from our Dearne Valley office - two days in office and 3 days from home. Shift: working 5 days out of 7 including 1 weekend day - 8am to 8pm Training: 3 weeks in office working 9:00 AM to 5:00 PM. Office working will continue until deemed competent and then hybrid will begin. Job title: RSPCA Customer Service Advisor Job Description: What will you deliver?   Supporting with inbound calls Delivering a service which makes RSPCA callers feel heard and supported   Dealing with a range of calls from reports of animal cruelty to rehoming animals Who are we looking for?   Compassionate with the ability to communicate clearly and effectively An ability to learn new skills quickly, including adopting new processes and technology   An ability to think on your feet and adapt to different situations   A good listener, who can be empathetic,...

Customer Service Officer Bolton 9 month initial FTC Full-time £Competitive + benefits + full training Are you passionate about delivering brilliant customer service? Looking for a role where you’ll be supported, trained and given opportunities to grow? We’re hiring Customer Service Representatives to join our friendly, collaborative team in Bolton. Whether you’re just starting out or bringing previous contact centre or financial services experience, this is your chance to make a real impact in a global company with people-first values. We offer flexible working patterns, full training, and a great team environment — plus the opportunity to learn about the fast-moving world of financial technology. What you’ll be doing: As a key point of contact for our customers, you’ll be helping people understand their financial products and navigate our online platforms with ease. You’ll deliver exceptional service via telephone channels, always with professionalism and...

Contact Centre Customer Support Advisor / Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor / Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor SALARY: £25,000 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday. Every Other Weekend Worked from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm...

Role: Customer Service Team Leader (Homeware Retailer) Hours: Full Time, Monday to Friday 9am - 5pm Location: Loversall, Doncaster Salary: 30,000 Start Date: ASAP (Notice Period Allowing) Are you a passionate leader with a flair for customer service? Do you thrive in a fast-paced retail environment? If so, we want YOU to lead a team for our Luxury Retail client, based in Loversall, Doncaster. What You'll Do: As the Customer Service Team Leader, you will report directly to the Customer Service Logistics Manager and play a pivotal role in leading and overseeing the Customer Service team in the warehouse and operations environment. This is an exciting opportunity to make a significant impact by managing daily operations, enhancing service levels, and improving efficiencies across all customer interactions. Key Responsibilities: Lead and manage the Customer Service Team of 4 to meet service level targets and quality standards. Actively seek opportunities to...

Our national client based in South Leeds are looking for a candidates to join their team on a temp to perm basis. if you are an excellent Administrator with Customer Service skills please apply today. This starting on 12th January 2026 12.21ph This is a Hybrid role after training (training is two weeks fully office based then Hybrid) Training hours will be Monday to Friday 10.30-19.00. Shift: Monday to Thursday 10.00-19.00 and Saturday 08.00-14.00 Tuesdays and Wednesdays are office days To provide administrative support relevant to the following processes: Contract maintenance Maintenance of the database, with daily analysis Liaise with the Management Team regarding daily support activities Liaise with internal and external support services to resolve daily issues affecting customers Escalate issues in a timely and effective manner Proactively support the business to customer delivery service Provide enquiry resolution support to internal and external...

Eden Brown are seeking a highly experienced Customer Service Supervisor to work on a permanent contract situated in Preston The role will offer flexibility with working from home. However, will predominately be in the office As a Customer Service Team Leader, you will manage a team of Repairs Advisers and Customer Liaison Officers who are a crucial link between our tenants and the teams delivering our repair and improvement works. You will be responsible for the day-to-day management of your team, carrying out 1:1s, performance reviews, and through coaching and support you will ensure officers have the skills and knowledge to correctly diagnose repairs, schedule works and achieve performance targets whilst providing a service that is tailored to the individual needs of our customers. You will assist the Customer Services Manager to investigate complaints, identify and action learning opportunities and prepare written responses to tenants. If you match the above...

Customer Service - Pensions Administrator Location: Liverpool City Centre Hours: 37.5 per week, Monday to Friday (between 8:00am - 6:00pm on a rota basis) Pay Rate: 12.33 per hour Start Date: Early January - apply now as interviews close in 10 days! Contract: Temporary, ongoing About the Role: We're looking for enthusiastic individuals to join our team as Customer Service Pensions Administrators , supporting Civil Service pension schemes. This is a fantastic entry-level opportunity for anyone looking to start a career in pensions administration. You'll be based in our Liverpool City Centre office (hybrid working may be considered in the future). Full training will be provided over three weeks to set you up for success. What You'll Do: Handle customer queries with professionalism and empathy Provide accurate information on Civil Service pensions Maintain records and process pension-related requests Work as part of a supportive team to deliver...

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will support customers as their first point of contact, providing guidance on using the...

Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role. Job Type: Permanent, Full Time Working hours: Monday to Saturday, 37.5 hours between 8:00am and 7:30pm on a three-week rolling rota, including 1 in 3 Saturdays The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing...

Role : Customer Service Claims Handler Location : Liverpool Salary : 25,877 starting salary, plus an up to 1,500 performance-related annual bonus, paid quarterly once established within your role Working hours : 37.5 hours per week, 7.5 hours per day. Monday to Friday rotating shifts between 8:00am to 6:00pm, plus 1 in 5 Saturdays About the role: In the role of Customer Service Claims Handler, you will effectively manage a portfolio of motor claims encompassing accident damage from infancy through to settlement. You will work as part of a team to proactively deliver outstanding service and create a positive customer journey What you will be doing: To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess...