Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 26,500 per annum Contract Details: Fixed Term Contract (11 months) Start Date: 8th December 2025 End Date: 31st October 2026 Hours 09.00-17.30 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer...

Studley - £14 per hour plus holiday pay - Maternity Contract Do you enjoy keeping lots of moving parts under control and getting a quiet sense of satisfaction when everything runs like clockwork? This role could be your thing. Our client is looking for a Collection Service Assistant to join their operations team. You ll be at the heart of the collection process planning collections, talking to depots and carriers, and fixing issues before they become problems. What will my day-to-day duties be for this Customer Service Assistant role? Planning collections Organising collection orders with drop points and carriers Scheduling collections to maximise recovery rates Issuing collection orders and chasing where needed Helping plan collections for major distribution centres and direct service customers Talking to drop points Being the first point of contact for drop points regarding pallet collections Making outbound calls to arrange collections and deal with...

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 26,500 per annum Contract Details: Fixed Term Contract (3 months) Start Date: 17th December 2025 End Date: 27th March 2026 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently,...

Customer Service Payroll Executive Location: Bristol City Centre Full-time, 37.5 hours per week, Monday-Friday 9am-5:30pm About Us We are a leading provider of payroll, HR, and contract administration services to recruitment companies and temporary workers across the UK. With a proven track record of growth, we've earned a reputation for outstanding customer service and efficient back-office operations that keep our clients and contractors supported every step of the way. We proudly partner with hundreds of recruitment agencies nationwide and are the preferred supplier for many of them. The Opportunity As part of our ongoing expansion, we're looking for a Payroll Executive to join the Operations Team within our busy Payroll department. This team plays a central role in preparing and running payrolls, managing payments for our contractor clients, and providing exceptional service to both contractors and agencies. If you thrive in a fast-paced environment, enjoy...

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 26,500 per annum Contract Details: Fixed Term Contract (11 months) Start Date: 8th December 2025 End Date: 31st October 2026 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently,...

What you'll be doing We are a business with one mighty mission: to save people time and money, sustainably. Our innovative and ever-evolving technology takes the boredom, confusion and time-wasting out of sorting household bills. And we're constantly growing - by investing in our staff, promoting creativity and nurturing new talent, we stay at the front of our industry and push in new directions As a Customer Service Agent you will ensure that we can resolve customer queries and deliver excellent customer service, you'll demonstrate excellent listening skills and will show empathy to customers across multiple channels including telephone, email, social media and reviews. You'll have knowledge of what it is to work in the financial services industry following FCA guidelines and will understand frustrations that customers may have with knowledge around insurance products and provider Experience that will put you ahead of the curve Customer service - you'll have experience...

Job Title: Customer Service Advisor Contract Type: Temporary - Ongoing Salary: 14.12 per hour Working Pattern: Full Time Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of 14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing inquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant...

Join Our Team as a Technician! Are you ready to make a difference in your community? We are seeking a dedicated Technician to join our team at the Civic Centre in Wolverhampton. This is a fantastic opportunity to contribute to essential services while developing your skills in a supportive environment! Position Details: Contract Type: Temporary Hourly Rate: 13.69 Contract Length: 6 months Start Date: January 5, 2026 Working Pattern: Full Time (37 hours per week) Dress Code: Smart What You'll Do: As a Technician, you will play a vital role in ensuring that services run smoothly and efficiently. Your responsibilities will include: Accurately assessing and determining liability for council tax and business rates in less complex cases. Evaluating entitlement to housing benefit and council tax support for straightforward claims. Handling customer inquiries face-to-face, via telephone, or in writing with professionalism and care. Maintaining accurate data from various sources for...

Job Title : Service Centre Consultant Location : Birmingham City Centre (B3) Contract Type : Temporary - 12 months Start Date : 21st January 2026 Pay Rate : 14.02 per hour Working Pattern : Full-time. Mon-Fri shifts will fall between 8am - 6pm Role requires 1 Saturday shift every 6 weeks 9am-2pm with a day off in the week in lieu. Hybrid Working : Work from home 3 days per week (First 6 weeks is 100% office based for training) About the Opportunity Join a team that supports over a million business banking customers with their everyday needs. As a Service Centre Consultant, you'll be part of a dynamic contact centre environment where empathy, digital confidence, and resilience are key. You'll begin with a 6-week induction led by our friendly training team, gaining the knowledge and confidence to thrive. This role offers a clear path for development and career progression within a supportive and inclusive workplace. Key Responsibilities...

Are you a natural problem-solver who enjoys creating positive customer experiences? We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage interactions across various social media channels, web platforms, and handle phone calls, live chats, and emails. Your role will involve solving problems, providing advice, and delivering outstanding service. Each day, you'll collaborate with diverse teams within The Royal Mint, working together to consistently exceed customer expectations with every interaction. HIT APPLY TODAY AND A MEMBER OF OUR TEAM WILL BE IN TOUCH WITH THE NEXT STEPS WITHIN 24 HOURS. Shifts available and pay rate: There are 2 shifts and payrates available Core Hours: Monday to Friday 9am - 5pm Pay rate of 24,847 Extended hours...

Call Handler / Customer Service Advisor - Job Specification Role Purpose To act as the first point of contact for customers and members of the public, providing a professional, efficient and customer-focused service. The role involves managing inbound and outbound calls, logging requests accurately, resolving queries, and ensuring issues are directed to the correct teams for action. Key Responsibilities Handle a high volume of incoming phone calls , responding to customer enquiries, service requests, and complaints in a calm, professional manner. Log and update customer information accurately in digital platforms, CRM systems or case-management software. Assess and prioritise calls, ensuring urgent issues are escalated appropriately to internal operational teams. Provide clear and accurate information regarding services, processes, and next steps. Manage public-facing complaints by gathering detailed information, offering reassurance, and ensuring timely...

Contact Centre Sales Advisor - Cardiff Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 26th January 2026 Salary: £25,120 per annum Site: Sky, No 4 Capital Quarter, Tyndall Street, Cardiff CF10 4BQ Shifts: 37.5 hours per week (Working 3, 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Cardiff contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls...

Contact Centre Sales Advisor - Cardiff Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 26th January 2026 Salary: £25,120 per annum Site: Sky, No 4 Capital Quarter, Tyndall Street, Cardiff CF10 4BQ Shifts: 37.5 hours per week (Working 3, 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Cardiff contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls...

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 26th January 2026 Salary: £25,120 per annum Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends) Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering...

Are you a tech-savvy problem solver with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy tackling challenges head-on? If so, we have the perfect opportunity for you! Our client South Gloucestershire Council is seeking a dedicated ICT Help Desk Technician to join their dynamic team! Position: ICT Help Desk Technician Hourly Rate: 16.62 Working Pattern: Full Time Based at Badminton Road Council Offices - Yate About the Role: As an ICT Help Desk Technician, you will be the frontline support for our education customers, providing technical assistance via telephone, remote support, and site visits. You'll play a crucial role in navigating the ever-evolving ICT landscape, ensuring that users receive timely and effective solutions to their technical issues. Your expertise will help maintain a seamless educational experience for all. Key Responsibilities: Deliver first-line remote support following pre-defined...

Studley - £14 per hour plus holiday pay - Maternity Contract Do you enjoy keeping lots of moving parts under control and getting a quiet sense of satisfaction when everything runs like clockwork? This role could be your thing. Our client is looking for a Collection Service Assistant to join their operations team. You ll be at the heart of the collection process planning collections, talking to depots and carriers, and fixing issues before they become problems. What will my day-to-day duties be for this Collection Service Assistant role? Planning collections Organising collection orders with drop points and carriers Scheduling collections to maximise recovery rates Issuing collection orders and chasing where needed Helping plan collections for major distribution centres and direct service customers Talking to drop points Being the first point of contact for drop points regarding pallet collections Making outbound calls to arrange collections and deal with...

Overview Expleo is a trusted global partner for end-to-end engineering, quality services, and management consulting, driving digital transformation across industries. We empower businesses to harness the pace of technological change, delivering innovations that create competitive advantage and improve lives worldwide. Operating in technology-intensive sectors, Expleo helps make business and society more connected, sustainable, and secure. At Expleo, you'll be part of a collaborative, forward-thinking team that values innovation, integrity, and impact. We offer a dynamic environment where your ideas and contributions will shape the future of our business and our clients. Following significant project wins, Expleo is expanding its commercial team and seeking several Key Account Managers to manage and grow our portfolio of blue-chip clients. This is a fantastic opportunity for driven, relationship-focused professionals to play a pivotal role in shaping client success and Expleo's...

Join Our Team as an ICT Helpdesk Technician! Are you a tech-savvy problem solver with a knack for providing exceptional customer service? Do you thrive in a fast-paced environment and relish the challenge of resolving technical issues? If so, we have the perfect opportunity for you! Our client, a leading public services organisation, is on the lookout for a dedicated ICT Helpdesk Technician to join their dynamic team in Yate! Position: ICT Helpdesk Technician Hourly Rate: 16.62 Contract Type: Temporary Working Pattern: Full Time Location: Badminton Road Council Offices, Yate About the Role: As an ICT Helpdesk Technician, you'll be the frontline support for our education customers, delivering technical assistance through telephone support, remote troubleshooting, and site visits. You'll play a vital role in ensuring users receive timely and effective solutions to their technical issues, all while maintaining a seamless educational experience. Key...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your...

A rapidly growing, award-winning drinks producer is expanding its presence across the South West As part of this growth, there is an exciting opportunity for a motivated and personable Sales Account Manager to take ownership of a key territory spanning Bristol and the wider region, driving relationships and revenue across pubs, bars, restaurants and retail. This position is perfect for someone passionate about craft drinks, who thrives on building strong customer relationships, uncovering new opportunities, and proudly representing a standout cider portfolio. The Role: Managing a defined territory across Bristol and the South West Visiting pubs, bars, restaurants and shops to drive distribution Building a strong pipeline and identifying new business opportunities Developing relationships with existing customers through regular visits Acting as an enthusiastic ambassador for the cider portfolio Maintaining accurate CRM records and coordinating with internal teams...