Customer Service Planner St Albans £30,784 per annum + excellent benefits Permanent, Full Time (40 hours per week) We are looking to recruit a Customer Service Planner to join our team in St Albans, playing a vital role in ensuring repairs and maintenance appointments are scheduled efficiently and delivered in line with contractual service levels. About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those...

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Account Manager Hybrid, Amersham (3 days per week in the office) Description We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on over 20 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As part of our Health & Care division, we're looking for an Account Manager to join our Medical Billing & Collection team based in Amersham. This role offers the opportunity to play a key...

Out of Hours Team Leader Location: Luton (Hybrid, 2-3 days per week in the office) Salary: 26,600 - 28,000 pro rata Hours: 35 hours per week Lead a Team That Keeps Blue Arrow Moving 24/7 We're looking for an energetic and motivated leader to join our Out of Hours team. You'll support a team of consultants, manage operational escalations, and ensure outstanding service for clients and candidates outside standard business hours. Shift Pattern This role works on a two-week rota covering mornings, evenings and weekends. Weekdays 04:00 - 10:00 17:00 - 00:30 Weekends Shifts between 04:00 - 00:30 Every other weekend off will be supported where possible , although rotas may vary to meet business needs. What You'll Bring Previous team leadership or supervisory experience Excellent customer service and communication skills Ability to stay calm and make decisions under pressure Recruitment, staffing, customer operations or similar...

Customer Service Advisor - Mortgages Spider is advertising on behalf of Saffron Building Society, who are looking for a Customer Service Advisor to join their team in Saffron Walden, Essex . This is a full-time, permanent position, working 9am 5pm, with hybrid working to be agreed with your line manager following training. Salary: £26,000 £27,000 per annum Benefits: 33 days holiday including bank holidays, buy/sell holiday scheme, performance-dependent annual bonus, pension with 5% employee and 8.5% employer contributions (subject to eligibility and T&Cs), salary sacrifice schemes, health and dental benefits, life assurance and income protection. About the role: As a Customer Service Advisor - Mortgages , you ll support existing mortgage members with their retention options, helping them through the process while delivering excellent customer service. Key responsibilities include: Managing customer and broker enquiries by phone and email...

Receptionist - Bury St Edmunds (Part Time, Temporary) Are you a friendly and organised individual with a passion for customer service? Our client, a reputable organisation in the automotive industry, is seeking an enthusiastic Receptionist to join their team in Bury St Edmunds. This is an exciting opportunity for someone looking to make a positive impact in a dynamic workplace! Key Responsibilities: As the Receptionist, you will play a crucial role in ensuring a welcoming and efficient front-of-house experience. Your responsibilities will include: Greeting visitors with a warm and professional demeanour Answering phone calls and directing inquiries to the appropriate departments Managing appointments and scheduling meetings Handling correspondence and maintaining an organised filing system Supporting the team with administrative tasks as needed What Our Client Offers: A vibrant work environment within the automotive sector Opportunities to develop your skills and gain...

Job Title: Receptionist Trust Location: Buckinghamshire Healthcare NHS Trust Location: Wycombe Hospital Hours Per week: 37.5 Hours Working Pattern: Monday - Friday. 8:00 AM - 4:00 pm with occassional weekends cover. Start Date: ASAP End Date: 3 Months Job Responsibilities: • Be able to demonstrate own role to new staff and those on induction. • Answer the telephone in a professional and pleasant manner, and take accurate messages as required. • Be available to work a 7-day working pattern (Saturdays and Sundays), cover leave and sickness absence and cover across sites. (Stoke Mandeville and Wycombe hospitals). • Demonstrate a professional, non-judgemental and helpful manner when communicating with colleagues and the public, face to face and on the phone. • Communicate verbally in a sensitive and caring manner with patients/ clients including situations where patients/clients may be distressed. • Provide and receive routine information, orally, in writing,...

Customer Service Representative Location: High Wycombe Salary: 28,000 - 30,000 per annum Hours: Monday to Friday, 9:00am - 5:30pm Working Pattern: Office-based during probation, hybrid working available 1 day a week following successful completion of probation Driving Licence: Ideally a driver due to office location and commuting requirements About the Role We are currently recruiting for a Customer Service Representative to join a growing and supportive customer service team. This is an excellent opportunity for someone who enjoys building relationships, providing outstanding customer service, and working within a fast-paced, international business environment. This role is heavily focused on customer communication , managing customer enquiries, processing orders, and ensuring an exceptional customer experience from initial enquiry through to delivery. Full training and a comprehensive 6-week onboarding programme will be provided to ensure you are fully...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

Job Advert: Account Manager Location: Slough Contract Type: Permanent Working Pattern: Full Time Salary: 32,000 + commission Hours: 40 hours per week, Monday to Friday, 9 am - 5:30 pm (30-minute lunch break) Start Date: ASAP About the Organisation: Our client is a dynamic trade-only large format printer with over 20 years of industry expertise. Specialising in quick turnarounds for a vast array of display products, this organisation has made significant investments in state-of-the-art printing technology. The focus is on providing a comprehensive in-house printing solution exclusively for printers, distributors, and agencies, ensuring that clients receive everything from one-off posters to large-scale banner orders. Role Overview: Our client is seeking an enthusiastic Account Manager to join their vibrant sales team. This is an exciting opportunity to manage an established portfolio of trade customers while helping them grow their business. The...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

Job Advert: Call Centre Agent (Temp to Perm) Location: Maidenhead Our client is seeking a dynamic and customer-focused Call Centre Agent to join their team! This is an exciting opportunity for individuals who thrive in a fast-paced environment and have a passion for delivering exceptional customer service. Role Overview: As a Call Centre Agent, you will be responsible for managing damaged baggage claims from the initial report through to resolution. Your role will involve direct communication with passengers, processing claims accurately, arranging repairs or replacements, and ensuring compliance with airline requirements and relevant legislation. Key Responsibilities: Handle airline damaged baggage claims via phone and email with professionalism and care. Process and maintain accurate claim records within internal systems. Coordinate collections, repairs, replacements, and deliveries with third-party suppliers. Provide excellent customer service while effectively...