Huntress - Crawley
Haywards Heath, UK
Temporary Customer Service Advisor - Haywards Heath - Must be a driver to get to this location Temporary- 2 months Monday to Friday, 35 hours per week 8:30am to 4:30pm, Hybrid working, 2 days per week in the office 15.63 per hour A fantastic opportunity has arisen for an experienced Customer Service Advisor to join a well-known charities on a temporary basis, starting at the end of October for 2 months. The role is busy and people-focused and requires someone who enjoys speaking to customers and supporters, communicates with care and builds lasting relationships. Key responsibilities: Acting as the first point of contact for supporters by phone, email and letter Handling donations and enquiries promptly, aiming to resolve queries first time Supporting people sensitively on emotional matters, including legacies and in memory giving Making outbound calls to develop and retain supporter relationships Identifying opportunities such as Gift Aid and passing on...
