Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Overall purpose of the job: Provide technical escalation for all Service Tickets assigned to the on-site Desktop Support team from the Service Desk. Provide technical support on site as well as remote desktop support to NHS Solent end users. Work in a rotation to provide on-site Desktop support to NHS HIOW end users for...

IT Service Desk Analyst Chichester Contract £16.61 per hour Our client is looking for an experienced IT Service Desk Analyst This is an excellent opportunity for candidates seeking to develop a career within an enterprise IT Service Desk environment supporting over 7,000 users across West Sussex County Council and partner organisations. Successful candidates may have the opportunity to apply for permanent positions in the future. Any progression to a permanent appointment would be subject to the Council's recruitment processes and pay arrangements in place at that time. The Service Desk operates between 8:00am and 6:00pm, and you will work on a rotating shift pattern within these hours. • Provide a high-quality, customer-focused IT support service to colleagues across the Group. • Act as the first point of contact for IT support requests received via telephone, email and self-service portals. • Log, categorise and triage incidents and...