Customer Service Advisor - Mortgages Spider is advertising on behalf of Saffron Building Society, who are looking for a Customer Service Advisor to join their team in Saffron Walden, Essex . This is a full-time, permanent position, working 9am 5pm, with hybrid working to be agreed with your line manager following training. Salary: £26,000 £27,000 per annum Benefits: 33 days holiday including bank holidays, buy/sell holiday scheme, performance-dependent annual bonus, pension with 5% employee and 8.5% employer contributions (subject to eligibility and T&Cs), salary sacrifice schemes, health and dental benefits, life assurance and income protection. About the role: As a Customer Service Advisor - Mortgages , you ll support existing mortgage members with their retention options, helping them through the process while delivering excellent customer service. Key responsibilities include: Managing customer and broker enquiries by phone and email...

Temporary Receptionist (Car Dealership) Brentwood/Chelmsford/Basildon 8am - 6pm Monday to Sunday (40 hours per week) 12.71- 13.20 per hour Immediate start, short-term and long-term positions available. We are seeking a friendly and efficient Temporary Receptionist to join our client's car dealership team. As the first point of contact for clients and customers, you will play a crucial role in creating a positive first impression. The ideal candidate will have excellent listening skills, a pleasant demeanour, and the ability to provide accurate information. Experience with Kerridge software is essential. Key Responsibilities : Maintain building security by issuing visitor passes. Notify appropriate personnel of visitor arrivals. Track appointments and manage the flow of visitors. Answer phone calls and respond to caller needs appropriately. Route calls to the correct person. Check clients in for appointments and provide directions as needed. Use Kerridge...

Our client, based on the outskirts of Chelmsford, are seeking a Temporary Customer Service Advisor to join their busy and welcoming team beginning immediately until the end of December 2026. The days and hours of work are Monday to Friday, working 8 hours per day between 8:00am and 5:00pm. Pay rate is 12.71 per hour, weekly pay. Please note, due to the location of the site, you must be a driver as it is not accessible by public transport. Your key responsibilities as a Customer Service Administrator will include: Responding to incoming customer calls and email enquiries Accurately updating databases, records and Excel spreadsheets Preparing and drafting customer correspondence and letters Monitoring and following up on ticket responses Preparing and maintaining relevant documentation and supporting the wider team with day-to-day administrative tasks To be considered for this Customer Service Administrator position, you will need: Previous experience within an...

Receptionist - Bury St Edmunds (Part Time, Temporary) Are you a friendly and organised individual with a passion for customer service? Our client, a reputable organisation in the automotive industry, is seeking an enthusiastic Receptionist to join their team in Bury St Edmunds. This is an exciting opportunity for someone looking to make a positive impact in a dynamic workplace! Key Responsibilities: As the Receptionist, you will play a crucial role in ensuring a welcoming and efficient front-of-house experience. Your responsibilities will include: Greeting visitors with a warm and professional demeanour Answering phone calls and directing inquiries to the appropriate departments Managing appointments and scheduling meetings Handling correspondence and maintaining an organised filing system Supporting the team with administrative tasks as needed What Our Client Offers: A vibrant work environment within the automotive sector Opportunities to develop your skills and gain...

Customer Service Planner St Albans £30,784 per annum + excellent benefits Permanent, Full Time (40 hours per week) We are looking to recruit a Customer Service Planner to join our team in St Albans, playing a vital role in ensuring repairs and maintenance appointments are scheduled efficiently and delivered in line with contractual service levels. About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those...

Are you someone who thrives in the Insurance Industry ? We're on the hunt for an experienced Personal Lines Account Executive to come and join our team in Saffron Walden who will use their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on What experience do our Account Executives need? It's essential that you have proven previous Personal Lines experience gained from within the Insurance Industry. The rest is all about you as a person; Most important is your ability to bring your best self to work every day to give our clients the best possible experience Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow our business Be driven to...