Public Sector Account Manager Locations: Solihull or London Salary: 35,000 - 40,000 basic + 28,000 OTE Working pattern: 5 days per week onsite Permanent We're looking for an experienced Public Sector Account Manager with a strong background in the IT/Technology sector. This is predominantly an Account Management role (75%) , focused on developing existing relationships, driving retention and identifying opportunities for growth, alongside approximately 25% new business development . You'll manage relationships across the public sector, including NHS organisations, education, councils and charities , working with key stakeholders to understand their requirements and identify relevant technology solutions. What you'll be doing: Managing and developing a portfolio of public sector accounts Building strong, long-term relationships with key decision-makers Identifying upsell and cross-sell opportunities Developing new business within the public sector Managing...

Job Advertisement: Front Office Reservations Manager (Receptionist) Location: Hillingdon, Greater London Contract Type: Temporary 1 Year Contract 15.21 Per hour MUST HAVE OPERA EXPERIENCE Are you a dynamic and customer-focused professional with a passion for delivering exceptional service? Our client, a leading organisation in the education sector, is seeking a Front Office Reservations Manager (Receptionist) to join their vibrant team in Hillingdon. This is an exciting opportunity to make a significant impact in a fast-paced environment while ensuring that all visitors and clients receive a warm welcome. Key Responsibilities: Oversee the daily operations of the front office, ensuring a smooth and efficient check-in and check-out process. Manage reservations and bookings, ensuring accuracy and attention to detail. Provide outstanding customer service, addressing inquiries and resolving issues promptly and effectively. Coordinate with other departments to...

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Purpose of Position This is a new exciting opportunity for an Account Executive to provide first class support and assistance to a number of clients. You will act as a point of contact for clients on the Awin network, advising on best practice and offering solid recommendations on optimising affiliate programmes. As an active member of the team you will implement strategies for improving their account, offering guidance and training throughout this process. The role involves devising innovative and new account management ideas to help grow affiliate revenues across our different markets in Key Account Management. Key Tasks Deliver excellent service and relationship management to clients and agencies across both assigned accounts and support accounts Manage publisher relationships necessary for the successfully management of assigned programs Initiate and implement ideas to grow affiliate activities across the different markets in line with the needs of clients...

Are you ready to be part of an exciting journey working for a company that supply and install smart electric vehicle (EV) home chargers? Our client is on a mission to accelerate the global transition to clean, affordable energy-and they're looking for someone like you to help make it happen. As a Customer Operations Executive , you'll play a key role in supporting customers throughout their EV charging journey, ensuring a seamless and positive experience. If you're a motivated, customer-focused, and passionate about contributing to a more sustainable future, this could be the perfect opportunity for you. Job Title: Temporary Customer Operations Executive Location: Covent Garden (Hybrid) - 2 days from home and 3 days in the office Start Date: ASAP Duration: 3 months with possible extension after 3 months Pay Rate: 14.85 per hour Working Pattern: Full-time role 3 days in the office, 2 days working from home Approximately 2 weekend days per month -...

Are you a pet lover with a flair for delivering exceptional customer service? If you have a passion for enhancing the lives of pets and their owners, this temporary opportunity as a Sales & Customer Care Executive with our client could be the ideal fit for you! Role : Temporary Sales & Customer Care Executive Location: Marylebone Contract Type: Temporary Working Pattern: Monday - Friday - Hybrid Role - 3 days in the office a week Start Date: Monday 26th October Duration: ongoing Rate: 14.50 per hour About the Role: As a Sales & Customer Care Executive focused on independent stockists, you will be the friendly voice that ensures excellent service for our client's customers. Reporting to the National Account Manager, your key responsibilities will include: Processing live orders and tracking deliveries to ensure timely fulfilment. Offering knowledgeable advice on products while professionally handling customer queries. Building and...

We re looking for a proactive and organised Customer Service Advisor to join our busy call centre team. You ll be the first point of contact for tenants, managing a high volume of inbound calls (with a expected minimum of 60 calls taken per day) while delivering a professional and empathetic customer experience. In addition, you will log and schedule repair requests, coordinate appointments and ensure all interactions meet agreed Service Level Agreements (SLAs). The role also includes managing a shared repairs inbox, prioritising emails, updating systems accurately and following up on repairs. You ll handle a range of enquiries, from routine repairs to more complex or sensitive issues, so the ability to work at pace, think on your feet and remain calm under pressure is essential. About You Experience in a call centre or high-volume customer service role essential. Confident managing 60+ calls per day alongside administrative tasks essential. Strong organisational...

Job Title: Customer Service Advisor Location: Portslade, Brighton Contract: Temporary for two weeks Start Date: Monday, 16th November Pay Rate: 12.71 Hours: 6 hours per day, 5 days a week, although can be flexible if someone can only work 4 days. Start times would be between 9am and 10am, so shifts will be either 9am-3pm, 9.30am-3.30pm or 10am-4pm. The Customer Service Advisor position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date. Key responsibilities include: Making outbound calls using provided scripts Collecting and accurately recording service and pricing information Updating existing records and identifying discrepancies in data Reviewing and documenting differences between current data and information provided over the phone Maintaining a high level of attention to...