Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support....

We are working with an established organisation who operate at the intersection of healthcare infrastructure, scientific services, diagnostics and sample management, serving a number of high profile organisations within clinical research and pharmaceuticals. Their services support organisations requiring secure, compliant, high-quality outsourced management of valuable biological materials and associated processing workflows.As part of a significant growth phase, the business is expanding its commercial footprint across the Northern UK including Northern England, Scotland, Northern Ireland and Ireland.We are seeking an experience Account/Territory Manager to drive commercial growth this key region, developing new business opportunities while strategically expanding existing customer relationships. Your main focus will be to engage with and target new business opportunities with a range of potential customers within pharmaceuticals, biotech, CRO, healthcare and research. This is not...

About the roleWant to change the world? This role offers the chance to build a career that genuinely makes a difference. At The Co-operative Bank, values and ethics shape everything we do, guided by our customer-led Ethical Policy and a 150-year heritage of doing the right thing. The Bank puts people at the heart of every decision and stands up for the causes that matter most.The role of a Telephone Customer Service Advisor will be the first point of contact for customers, taking high volume inbound calls and identifying their banking needs to deliver excellent service and the right outcomes for both customers and the Bank. This role requires delivering a consistently high-quality service while working confidently across multiple systems in a fast-paced environment.As the person in role develops, they'll build broader skills and knowledge, including learning how to identify, prevent and stop financial crime. Alongside this, the role holder will use problem-solving skills and fresh...

We are working with an established organisation who operate at the intersection of healthcare infrastructure, scientific services, diagnostics and sample management, serving a number of high profile organisations within clinical research and pharmaceuticals. Their services support organisations requiring secure, compliant, high-quality outsourced management of valuable biological materials and associated processing workflows. As part of a significant growth phase, the business is expanding its commercial footprint across the Northern UK including Northern England, Scotland, Northern Ireland and Ireland. We are seeking an experience Account/Territory Manager to drive commercial growth this key region, developing new business opportunities while strategically expanding existing customer relationships. Your main focus will be to engage with and target new business opportunities with a range of potential customers within pharmaceuticals, biotech, CRO, healthcare and research. This...

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide...