Customer Service Representative Near Shirley, Solihull, West Midlands (On-site) 14.00 ph ( 27,664pa) - 16.00 ph ( 31,616) Hours: 38-40 per week (flexi hours) We are currently looking for a proactive, customer-focused individual Manager to join a friendly, fast-growing team working within the IT Support team, providing training and technical support to companies across the UK and Ireland. Due to the rural location of the client a car driver/owner is required. What will you be doing? Providing customer support and training on software and hardware. Supporting customers over the phone, via email and occasionally face to face. Troubleshooting issues and finding practical solutions. Building strong relationships with customers at all levels. Carrying out administration and keeping customers up to date. What are we looking for? Excellent communication and customer service skills. Good IT knowledge, including Windows 10/11 and Microsoft Excel. A...

2nd line Service Desk Team Leader Solihull, West Midlands 40,000 + 20% Shift Allowance ( 48,000 OTE) Permanent 4 on / 4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk Shift Manager, you'll be responsible for the day-to-day operational management of a technical support team, ensuring service levels are achieved and customer expectations are exceeded. Alongside your leadership responsibilities, you'll act as a senior technical escalation point, supporting engineers with complex incidents and helping drive continuous improvement across the service desk. Key Responsibilities...

Key Account Manager - Commercial Vehicle Aftermarket Strengthening our UK sales team: Exciting times ahead as we seek to employ an individual looking to rise their career into a National Business Development Manager / Key Account Manager position, continuing success and accelerating further growth into the Commercial Vehicle Aftermarket Parts supply channel and Commercial Vehicle Trade Parts Programmes . We are hunting for an individual able to sell the benefits of maximising availability and making purchasing of high volume low value items easier, slicker and more profitable. This role goes beyond selling product and morph's into selling the complete solution - We are interested in regionally based field sales professionals maybe looking to take the next step into a National Sales role. Sound interesting? Take a look at the type of person we need. Ideal Location - Ideal location central UK - West / East Midlands - Oxfordshire Good Salary Neg (Circa 50k -...

Customer Service Representative - Administrator Location: Marston Green, Birmingham Contract Type: Temporary Contract Length: 6 Months Working Pattern: Full Time, Monday to Friday, 37 hours Our client, a leading player in the aerospace industry, is seeking a dynamic and detail-oriented Customer Service Representative to join their team. With a commitment to making modern flight possible, the organisation is known for its innovative solutions that enhance safety and comfort for millions of travellers worldwide. This is an exciting opportunity to be part of a team that drives performance and customer satisfaction in an environment where ideas and integrity are paramount. Role Overview: The Customer Service Representative will provide essential administrative support to the commercial processes, ensuring that daily transactional requirements linked to customer orders are processed accurately and efficiently. This role is crucial for maintaining the high standards of...

National Account Manager - Electrical & Infrastructure Location: National - Home Based Salary: 45,000- 60,000 DOE + 6,000 Car Allowance + Bonus Benefits: Pension + Life Assurance An established and growing specialist business is looking for an experienced National Account Manager to join its team and take responsibility for developing key accounts and new business opportunities across the UK. This is a home-based national role , selling electrical products and solutions into high-value markets including data centres, electrical contractors, rail, defence and wider infrastructure . The Role Manage and develop a portfolio of key national accounts Identify and win new business opportunities across the UK Build relationships with electrical contractors, distributors, end users and key decision makers Develop opportunities across data centres, rail, defence and infrastructure Identify customer requirements and recommend appropriate products and solutions...

Customer Service Specialist Birmingham central (hybrid after probation) C £30,000 - £33,000 (Dep on Exp + 10% Bonus + fantastic Benefits package (see below) Working Hours: 8:30 - 5.00 Are you passionate about delivering world-class customer service while navigating the fast-paced world of logistics? We re looking for an experienced Customer Service professional who can provide exceptional support to valued Clients. We are seeking someone who is passionate about service and will always put the Customer first. Someone who understands the logistics of getting products out to the market and the problems that can be incurred. Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Being responsible for the order management, including placing orders and providing accurate pricing and quotes. Working closely with the external Sales team, international factories and...

Job Advertisement: Temporary Receptionist at WTW Birmingham Contract type: Temporary/Adhoc work Working days: Monday to Friday Working hours: 8am to 5pm Payrate: 13.33 an hour Location: B4 Are you ready to make a great first impression? Our client, a dynamic organisation is seeking an enthusiastic Temporary Receptionist in Birmingham, for a short-term assignment in October and Novemeber (Potential for more dates). This is an exciting opportunity to be the welcoming face of a renowned company while gaining valuable experience in a vibrant environment. Role Overview: As the Temporary Receptionist, you will play a crucial role in ensuring the smooth operation of the front desk. Your friendly demeanour and professional attitude will set the tone for visitors and staff alike. If you are passionate about delivering excellent customer service and thrive in a busy setting, this role is perfect for you! Key Responsibilities: Greet and welcome visitors with a warm and friendly...

Role: Corporate Receptionist Hourly Rate: 14.94p/h Location: Birmingham Hours: Monday - Friday 8am - 5pm, ad hoc shifts Are you an experienced receptionist within a Corporate environment? Wanting to work within a team where you can take ownership of your day to day activities? Looking for a role that could provide an immediate start? Search are currently working with a fantastic client based in the Birmingham area who are looking for an individual to join their team as Corporate Receptionist on a temporary ad hoc basis. The ideal candidate will previous experience of working within a corporate environment and experienced at working alongside and supporting up to Director level. Key responsibilities: - Meeting and greeting visitors - Answering phones - General administrative duties such as managing the post and printing documents - Managing the mailbox - Ensuring all spaces are kept clean and tidy Requirements: - Proven experience in an Corporate Reception or similar...

National Account Manager - Automotive Aftermarket You've mastered national account management. What's your next move? We're looking for an experienced National Account Manager who wants their next move to be about more than managing a bigger portfolio. We're effectively hiring our future Sales Director , but we're starting that journey in a National Account Manager role. You'll initially own strategically important national accounts and automotive buying-group relationships, driving revenue, margin, product penetration and market share. Alongside this, you'll gain increasing exposure to the wider sales operation, coaching salespeople, influencing field performance, contributing to sales strategy and helping shape the future of the sales team. The ambition is for the successful individual to develop towards a Sales Director position over the next 3-5 years , subject to performance, capability and the continued growth of the business. Location Hybrid / Field...

Want to make a bigger impact in the UK discount channel? The Advocate Group are working with an established and successful FMCG business with a strong market presence and ambitious plans for continued growth. This is an opportunity to take the lead across a portfolio of major discount retailers, driving distribution, winning greater in-store visibility and delivering profitable growth. With responsibility for strategically important accounts, you ll have the autonomy to shape customer strategy, influence key decision-makers and turn commercial opportunities into tangible results across a branded portfolio The Role Own key customer relationships across major UK discount retailers, developing partnerships that unlock long-term growth. Drive commercial performance , taking full responsibility for account P&Ls, sales budgets, forecasting and profitability. Develop and execute account strategies , translating annual plans into effective joint business plans that...

Part-Time Serviced Apartment Receptionist We're looking for a proactive and customer-focused Serviced Apartment Receptionist to join a busy accommodation team. This is a front-facing role, providing excellent customer service to guests, residents and visitors while supporting the day-to-day operation of serviced apartments. Key Responsibilities Welcome guests, visitors and residents, providing a professional and friendly reception service. Act as the first point of contact for enquiries via telephone, email and face-to-face interactions. Assist with arrivals, departures, key management and access cards. Handle customer queries and complaints, escalating where necessary. Maintain accurate accommodation records and administrative documentation. Report maintenance issues and provide updates to customers. Manage incoming mail and parcel collections. Conduct viewings for prospective customers. Support the preparation of information packs, correspondence and reports. Ensure...