Job Title : Customer Service Advisor Location : Edinburgh City Centre Pay Rate : 14.02p/hr Hours : Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 12 months. Start Date : March & April 2026 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with support across various...

Customer Service Advisor Edinburgh - Lasswade 23,500 6 month fixed term contract Full time Due to some exciting growth, our ecommerce client is looking for talented customer service advisors to join their business. Duties: - Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM tools - Develop collaborative, positive working relationships with staff at our traditional boutiques - Assist customers with after-sales service issues - Be a primary contact for customer inquiries about our products and brand. - Able to communicate concisely our company policies to client -...

Account Manager Location: West Edinburgh Salary: 26,000 Hours: Monday to Friday, 8:45 AM - 5:00 PM (fully office based) Job Type: Full-time, Permanent About the Role We are seeking an experienced Account Manager to join a dynamic and growing organisation. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. You will play a key role in supporting clients within the clinical sector, ensuring the smooth production and distribution of study materials. This position requires strong organisational skills, attention to detail, and the ability to manage multiple projects simultaneously. Key Responsibilities Manage day-to-day activities for clinical study documents. Provide outstanding customer support, handling queries, deliveries, and reporting. Coordinate projects across cross-functional teams (artwork, estimating, print production, distribution). Monitor timelines and...

Put Customers First and Build Your Career in Customer Service Are you passionate about delivering exceptional customer experiences? Do you thrive on solving problems and making things right? We're looking for customer-focused, solutions-driven professionals to join a leading online retail brand in a fast-paced contact centre environment. Key Responsibilities Handle inbound and outbound customer queries via phone, email, live chat, and social media Provide clear advice and support throughout the customer journey Resolve issues quickly and effectively, ensuring customer satisfaction Coordinate with suppliers and partners to guarantee smooth service delivery Manage complaints with empathy and a solutions-first approach What We're Looking For Excellent communication and active listening skills Strong problem-solving ability and attention to detail Ability to multitask and manage workload effectively Previous experience in customer service, contact centre,...

Join Our Team as a Temporary Receptionist! Are you a friendly face who loves making connections? We are on the lookout for a cheerful and professional Receptionist to join our team for a short-term opportunity in Tollcross, City of Edinburgh! If you're ready to take on a role that combines customer service with administrative duties, then this is the perfect chance for you! Position Details: Contract Type: Temporary Hourly Rate: 12.60 Working Pattern: Full Time, 08.30am - 17.30pm Start Date: 27th February 2026 End Date: 3rd March 2026 Why Join Us? Be the first point of contact for clients and visitors-your smile will set the tone! Work in a vibrant office environment located just: - 17 minutes' walk from Edinburgh Waverley train station - 18 minutes' walk from Princes Street tram station Key Responsibilities: Greet and assist visitors with warmth and professionalism. Answer phone calls and direct inquiries efficiently. Manage incoming and outgoing...