Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Part Time (Rolling 2 week Rota on Option 1 and 2) Option1 8am-12noon, Monday to Friday 8am-12noon Thursday off, and working 11am-3pm on a Saturday Option 2 9-1 (Mon-Thurs and working 9-1 Saturday) Week 2: 9-1 (Mon-Fri) Option 3 4pm - 8pm Monday to Friday Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes. Adhere to...

Would you like to be part of a team focused on increasing adoption of Amazon Web Services in Higher Education in Scotland? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? As Account Manager in Higher Education, you will have the exciting opportunity to help promote the growth and shape the future of an emerging technology. Your responsibility will be to increase the market penetration of AWS in the higher education education accounts. The ideal candidate will possess both a business and technical background that enables them to engage an account at Vice-chancellor and CXO level, as well as with software developers and IT architects. He/she should also be a self-starter who is prepared to develop and execute against a territory coverage plan. Roles & Responsibilities: - Promote AWS services in a defined territory or industry vertical. - Develop and execute against a comprehensive...

Senior Account Manager Location: London, Milton Keynes or Abingdon (Hybrid) Reporting to: Regional Sales Manager Atrium Associates are delighted to be partnering with a leading Managed Service Provider in the search for an experienced Senior Account Manager to join their growing team. This is an exciting opportunity for a commercially focused and relationship-driven professional to manage and develop a portfolio of key client accounts across the South. Working within a fast-paced and innovative technology environment, you'll play a pivotal role in driving customer success, strengthening strategic partnerships, and identifying opportunities for growth. The Opportunity Our client is a well-established and highly regarded technology services provider that helps organisations maximise the value of their IT investments. As Senior Account Manager, you will act as a trusted advisor to your customers, working closely with senior stakeholders to understand their business...