Customer Service jobs in Glasgow

23 Feb, 2026

Temporary

Huntress - Maidstone Glasgow, UK

Customer Service Advisor - Move from Hospitality to an Office-Based Role! Temp - perm Are you looking to step away from hospitality and into a stable, office-based role? We are hiring Customer Service Advisors in Glasgow , where you'll use your excellent communication and organisational skills to support students over the phone and via email. Role: Customer Service & Admin Advisor Location: Central Glasgow Salary: 13.45 + up to 500 bonus monthly Hours: Full-time, Monday to Friday What the role involves: Speaking with students over the phone (not sales-based and not on the phone all day) Responding to emails and handling administrative tasks Providing excellent customer service and support What we offer: Full training - no previous call centre experience needed A professional office environment with career progression opportunities The chance to apply your customer service skills in a new setting If you're confident, organised, and...

23 Feb, 2026

Contract

Customer Service Advisor

Search North Lanarkshire, UK

Exciting Customer Service Opportunity! Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Contract Type: Temporary with potential to go permanent Location: Cumbernauld Hours: 35 hours per week, 7 days a week, shifts between 7am - 11pm on a rota basis (rota set 3 weeks in advance). Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? We have an exciting opportunity for you to join our vibrant and friendly team as a Customer Service Advisor! What You'll Do: Be the First Point of Contact: Provide top-notch support via phone, email, or instant message. Handle Inquiries: Manage a high volume of consumer inquiries about our products and services, resolving a targeted percentage. Troubleshoot Issues: Identify the root cause of problems and use resources to resolve...

23 Feb, 2026

Contract

Part Time Customer Service Advisor

Search North Lanarkshire, UK

Part Time Customer Service Advisor Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. Must be able to do 1-2 weeks of full time training Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to...

03 Mar, 2026

Permanent

Customer Service Adviser

£25,887 - £26,500 yearly

Business Stream Edinburgh, UK

Got a gift for connecting with people? You could be our next quick thinking Customer Service Adviser. We need someone special to make every interaction with our customers count. About the role We're looking for a dedicated Customer Service Adviser to handle customer calls and deliver exceptional support to our valued customers. In this role, you’ll be the first point of contact, providing answers to inquiries, troubleshooting problems, and ensuring customer satisfaction. What makes you just right for us? We need a people person who genuinely loves interacting with others. When it comes to customers, you’ll be warm and empathetic while bringing a reassuring calm to customers when they need to talk to us. As you’ll receive a wide range of queries from a wide range of customers, you’ll be adaptable, flexible and able to put yourself in their shoes. You’ll be the first point of contact for many of our customers, and a vital part of who we are and how our customers see...

10 Mar, 2026

Temporary

Customer Service Adviser

Pontoon Edinburgh, UK

Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the...

07 Mar, 2026

Permanent

Customer service Team Manager

Search Edinburgh, UK

Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target...

23 Feb, 2026

Permanent

French Speaking Customer Service Advisor

Search Edinburgh, UK

Job Title: French Speaking Customer Service Advisor Location: Edinburgh Salary: 25,800 per year Employment Type: Full Time, Permanent Fluent in French? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style:...

23 Feb, 2026

Permanent

Spanish Speaking Customer Service Advisor

Search Edinburgh, UK

Job Title: Spanish Speaking Customer Service Advisor Location: Edinburgh Salary: 25,800 per year Employment Type: Full Time, Permanent Start Date: ASAP Fluent in Spanish? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch...

05 Mar, 2026

Contract

Customer Service Advisor

Search Lasswade, UK

Customer Service Advisor Edinburgh - Lasswade 23,500 6 month fixed term contract Full time Due to some exciting growth, our ecommerce client is looking for talented customer service advisors to join their business. Duties: - Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM tools - Develop collaborative, positive working relationships with staff at our traditional boutiques - Assist customers with after-sales service issues - Be a primary contact for customer inquiries about our products and brand. - Able to communicate concisely our company policies to client -...

06 Mar, 2026

Permanent

Customer Service Advisor

Camping and Caravanning Club United Kingdom

Customer Service Advisor 37.5 hours per week, Monday- Friday 08.30-16.30 plus 1 in 4 Saturdays 09.00-13.00 (Mar-Aug) contracted and paid as overtime £25,687.70 per annum The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Customer Service Advisor. The successful candidate will support the Service Centre Management Team in delivering exceptional levels of customer service and member communication, through various channels. Whilst at all times operating in a friendly and professional manner with the aim of delivering to set KPIs and SLAs within the overall objectives of the Club. Ensuring where possible, to strive to add value within all areas of communication. Daily duties and responsibilities will include: To accept, investigate and respond to all queries, whether by telephone, letter, email or escalations...

27 Feb, 2026

Permanent

Customer Service Advisor

Devonshire Appointments United Kingdom

Customer Service Advisor 5 days in the office Mon-Fri 8:30am-5pm Role Purpose Reporting to the Customer Services Manager, this role is responsible for the day to day running of assigned Customer Accounts for Service Graphics. Main Accountabilities: Manage and proactively monitor the status of ongoing business from assigned customer accounts. Working directly with the client, provide assistance with ongoing projects whilst offering solutions and ideas when needed. Make recommendations for improvements, cost savings and innovation. Liaise directly with the Sales Department providing additional support with customers and briefs. Raise production job tickets through the sites MIS system. Work with other internal departments with a positive approach to answer any related queries. Liaise with other divisional and group sites when required, either by submitting or receiving production briefs and orders. Proactively manage customer accounts from concept...

04 Mar, 2026

Temporary

Food Sampling & Customer Service Facilitator

Adecco Perth, UK

Join Our Team as a Food Sampling & Customer Service Facilitator! Location: Perth, Scotland Contract: 12-month fixed-term Hourly Rate: 13.36 Working Hours: Full-time and part-time opportunities available (14-37.5 hours per week, flexible shifts between 8:30 AM and 4:30 PM, Monday-Sunday) Driving Required: Yes - access to your own vehicle (mileage reimbursed) Are you passionate about food and love engaging with people? If so, we have the perfect opportunity for you! We're seeking a Food Sampling & Customer Service Facilitator to create exciting in-store tasting experiences for shoppers. This lively and interactive role is ideal for someone who is confident, friendly, and passionate about customer engagement in the food retail space. Key Responsibilities: Customer Interaction - Proactively approach customers and invite them to participate in tasting panels. - Guide shoppers through fun, structured blind tastings using iPads and questionnaires. -...

06 Mar, 2026

Permanent

Customer Service Agent

Amey Ltd Perth and Kinross, UK

Your New Role We have a fantastic opportunity for a Permanent Customer Service (Incident Liaison) Agent to join our NMC North East Account in Perth , this is an onsite role. Our NMC NE account is working in partnership with Transport Scotland Northeast since August 2022, with an increased focus on supporting the creation of sustainable futures for communities, together we will achieve net zero targets and improve the customer experience. Covering 593Km of network, we provide routine highways, bridges and structure maintenance as well as designing and managing road safety schemes. By ensuring our roads and highways are well-maintained through all-weather seasons and traffic incidents, we aim to create well-functioning, safe spaces which minimise disruption, keep people moving and support thriving communities. The Customer Service (Incident Liaison) plays an important part to direct and record incident responses and winter service activities from within the...

06 Mar, 2026

Contract

Food Sampling & Customer Service Facilitator

Adecco Perth and Kinross, UK

Join Our Team as a Food Sampling & Customer Service Facilitator! Location: Perth, Scotland Contract: 12-month fixed-term Hourly Rate: 13.36 Working Hours: Full-time and part-time opportunities available (14-37.5 hours per week, flexible shifts between 8:30 AM and 4:30 PM, Monday-Sunday) Driving Required: Yes - access to your own vehicle (mileage reimbursed) Are you passionate about food and love engaging with people? If so, we have the perfect opportunity for you! We're seeking a Food Sampling & Customer Service Facilitator to create exciting in-store tasting experiences for shoppers. This lively and interactive role is ideal for someone who is confident, friendly, and passionate about customer engagement in the food retail space. Key Responsibilities: Customer Interaction - Proactively approach customers and invite them to participate in tasting panels. - Guide shoppers through fun, structured blind tastings using iPads and questionnaires. -...

06 Mar, 2026

Contract

Food Sampling & Customer Service Facilitator

Adecco Perth and Kinross, UK

Join Our Team as a Food Sampling & Customer Service Facilitator! Location: Perth, Scotland Contract: 12-month fixed-term Hourly Rate: 13.36 Working Hours: Full-time and part-time opportunities available (14-37.5 hours per week, flexible shifts between 8:30 AM and 4:30 PM, Monday-Sunday) Driving Required: Yes - access to your own vehicle (mileage reimbursed) Are you passionate about food and love engaging with people? If so, we have the perfect opportunity for you! We're seeking a Food Sampling & Customer Service Facilitator to create exciting in-store tasting experiences for shoppers. This lively and interactive role is ideal for someone who is confident, friendly, and passionate about customer engagement in the food retail space. Key Responsibilities: Customer Interaction - Proactively approach customers and invite them to participate in tasting panels. - Guide shoppers through fun, structured blind tastings using iPads and questionnaires. -...

23 Feb, 2026

Temporary

Customer Service

£13.42 - £31.27 hourly

Blue Arrow Dundee, UK

Relay UK Typist Location: Dundee, Scotland Pay: 13.42 - 31.37 per hour (depending on shift pattern) Contract: Temporary to Permanent Start Date: 16/03/2026 Hours: 37.5 hrs per week (5 days over 7, including weekends & bank holidays) Training: Full-time for 4 weeks (100% attendance required) - this covers the period between 16/03/2026 to 10/04/2026 where no holidays can be taken. Do you type 50+ words per minute with 98% accuracy? Your typing skills can make a real difference. This is a Relay Typist role , where speed and precision are essential to help people communicate in critical situations. Relay UK is a vital service that enables deaf, hard of hearing, and speech-impaired individuals to connect with emergency services, businesses, and loved ones . You'll be the link that ensures conversations happen smoothly and quickly, sometimes in life-or-death circumstances. What You'll Do Act as a Relay Typist , converting spoken words into text in real...

10 Mar, 2026

Contract

Customer Service Representative

£13.31 - £22.12 hourly

Adecco Strathmartine, Dundee DD3 0SH, UK

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.31 Enhanced: 15.46 (hours worked 20:00 - 23:00) Overtime: 19.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm 22.12 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement...

23 Feb, 2026

Permanent

Customer Service Representative

Barker Ross Carlisle, UK

About the Role As a Customer Services Representative, you'll be at the heart of our operations, working directly with our customers to ensure they receive the best service possible. We're looking for a dynamic, proactive individual who is passionate about delivering exceptional customer experiences, and who is not afraid to roll up their sleeves and get stuck in. This is not your typical office role - we need someone who thrives in a solutions-oriented environment, can manage multiple tasks, and is always ready to tackle challenges head-on. Whether it's taking orders, resolving complaints, or helping with day-to-day queries, your ability to stay calm under pressure and keep customers happy will be essential. Your Responsibilities Order Management & Processing: Accurately handle customer orders, ensuring all orders are processed smoothly and meet the necessary specifications. Complaint Management: Address customer complaints quickly and effectively, with a focus on...

10 Mar, 2026

Permanent

Customer Service Advisor

Concentrix Belfast, UK

Experience the power of a Game-Changing Career! Are you ready for an exciting opportunity to be the voice of a renowned streaming service? We're looking for dynamic individuals to engage with our customers, offering them exceptional experiences over the phone and through social media. Your role will be to provide friendly, informative, and efficient responses, handle diverse inquiries, troubleshoot and resolve issues, and actively champion our brand and products. Be a part of our team and help us make every customer interaction memorable! Why Join Us? Pay: Earn an hourly rate of £12.25 paid every 2 weeks (20% uplift on hourly rate for hours worked between 10pm - 12am) Prime Location: Belfast City Centre - 49 East Bridge Street, Belfast BT1 3NR. Permanent Role: Enjoy the stability of a full-time position, contracted to 40 hours paid production. Hours of Work: rotational shift pattern between the hours of 8am-12am Monday to Sunday. Comprehensive Training :...

19 Feb, 2026

Full Time

Customer Service Officer

ABM Manor Walks Shopping Centre, Cramlington NE23, UK

LOCATION: Manor Walks Shopping Centre WORKING HOURS: 42 Hours per week, 4 on 4 off PAY RATE: £12.75 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE Customer Service Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the security team and should always act with professionalism. A can-do attitude is essential in this highly influential role. Must hold a valid SIA License. KEY RESPONSIBILITIES · Interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. · Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive. · Continuously look for opportunities to be of...