Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 6pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your...

About the role Sytner Swansea is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of BMW. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You You will be the first impression on the phone for our clients and guests so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the experience of whoever visits our...

Join Our Client Dyfed Powys Police's Team as a Receptionist in Carmarthen! Are you a friendly and organised individual looking to make a difference in the public services sector? Our client Dyfed Powys Police are seeking a dedicated Receptionist to provide essential administrative support at their Headquarters in Carmarthen. This is a fantastic opportunity for someone who thrives in a dynamic environment and enjoys interacting with the public. Position Details: Contract Type: Temporary Hourly Rate: £13.45 Working Pattern: Full Time Key Responsibilities:As a Receptionist, your role will involve: Delivering efficient and timely transactional service support within the Business Area. Utilising Force and national systems to support Dyfed-Powys Police operations. Providing high-quality assistance to frontline policing services. Offering timely advice and support to internal business areas and external customers. What We're Looking For:To excel in this role, you should...

Join Our Client Dyfed Powys Police's Team as a Receptionist in Carmarthen! Are you a friendly and organised individual looking to make a difference in the public services sector? Our client Dyfed Powys Police are seeking a dedicated Receptionist to provide essential administrative support at their Headquarters in Carmarthen. This is a fantastic opportunity for someone who thrives in a dynamic environment and enjoys interacting with the public. Position Details: Contract Type: Temporary Hourly Rate: 13.45 Working Pattern: Full Time Key Responsibilities: As a Receptionist, your role will involve: Delivering efficient and timely transactional service support within the Business Area. Utilising Force and national systems to support Dyfed-Powys Police operations. Providing high-quality assistance to frontline policing services. Offering timely advice and support to internal business areas and external customers. What We're Looking For: To excel in this role, you...

Join Our Client Dyfed Powys Police's Team as a Receptionist in Carmarthen! Are you a friendly and organised individual looking to make a difference in the public services sector? Our client Dyfed Powys Police are seeking a dedicated Receptionist to provide essential administrative support at their Headquarters in Carmarthen. This is a fantastic opportunity for someone who thrives in a dynamic environment and enjoys interacting with the public. Position Details: Contract Type: Temporary Hourly Rate: £13.45 Working Pattern: Full Time Key Responsibilities:As a Receptionist, your role will involve: Delivering efficient and timely transactional service support within the Business Area. Utilising Force and national systems to support Dyfed-Powys Police operations. Providing high-quality assistance to frontline policing services. Offering timely advice and support to internal business areas and external customers. What We're Looking For:To excel in this role, you should...

Join Our Client Dyfed Powys Police's Team as a Receptionist in Carmarthen! Are you a friendly and organised individual looking to make a difference in the public services sector? Our client Dyfed Powys Police are seeking a dedicated Receptionist to provide essential administrative support at their Headquarters in Carmarthen. This is a fantastic opportunity for someone who thrives in a dynamic environment and enjoys interacting with the public. Position Details: Contract Type: Temporary Hourly Rate: 13.45 Working Pattern: Full Time Key Responsibilities: As a Receptionist, your role will involve: Delivering efficient and timely transactional service support within the Business Area. Utilising Force and national systems to support Dyfed-Powys Police operations. Providing high-quality assistance to frontline policing services. Offering timely advice and support to internal business areas and external customers. What We're Looking For: To excel in this role, you...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 6pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £30k Y1 OTE of up to higher! Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative bonus and...

Customer Service Advisor Ongoing Temporary contract Full time £14.12 per hour Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing enquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant databases Escalate complex issues to the...

Customer Service Advisor Ongoing Temporary contract Full time 14.12 per hour Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of 14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing enquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant databases Escalate complex issues to the...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 6pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your...

Role: Corporate Receptionist Hourly Rate: 13.50p/h Location: Cardiff City Centre Hours: ad hoc shifts to cover absence, training days and holidays Are you an experienced receptionist within a Corporate environment? Wanting to work within a team where you can take ownership of your day to day activities? Looking for a role that could provide an immediate start? Search are currently working with a fantastic client based in the Cardiff area who are looking for an individual to join their team as Corporate Receptionist on a temporary ad hoc basis. The ideal candidate will previous experience of working within a corporate environment and experienced at working alongside and supporting up to Director level. Key responsibilities: - Meeting and greeting visitors - Answering phones - General administrative duties such as managing the post and printing documents - Managing the mailbox - Ensuring all spaces are kept clean and tidy Requirements: - Proven experience in an Corporate...

Do you want to work for a customer centric organisation, who put their people and customers at the heart of everything they do and encourage ideas and accountability at all levels? Do you enjoy problem solving and helping people when they need it most? If the answer is yes, then this could be just the exciting new opportunity you've been looking for! What you'll be doing Reporting to the Service Manager you'll ensure incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times. Typically you'll speak to customers over the phone and email, managing and solving general queries and complaints for our customers. You'll investigate and help determine the cause of issues, resolving and recording all queries and complaints. Experience that will put you ahead of the curve Great interpersonal skills - you'll be able to demonstrate experience of handling customer...

We're recruiting a Customer Service Administrator to join our busy Customer Service team in Bridgwater This is an office-based role where great service, clear communication, and attention to detail really matter-you'll be the kind of person who can adjust your approach to different customers and colleagues easily and keep things calm, friendly and efficient. You'll be responsible for order processing (including logistics document preparation) and supporting invoicing, liaising with the external sales team, and dealing with queries via email, phone, face-to-face and MS Teams. You'll also cover colleagues during periods of absence, maintain filing and system updates, and support with general admin tasks as required. Occasional UK travel may be needed for training. Working hours are Monday to Friday, with flexibility within 08:30-17:00 . The role is 37.5 hours per week , however we're happy to consider 30 hours for the right person. Full on-site training, induction, health...