Customer Service Admin Start Date: January 2026 - The perfect fresh start for the new year! New year, new role, new challenge! If you're looking to kick off 2026 with a rewarding, people-focused job that keeps your brain busy and your days varied, this could be the opportunity you've been waiting for. We're looking for a Customer Service Admin to join a friendly and supportive Customer Operations team, working at the heart of team. You'll play a key role in making sure customers receive accurate bills, clear communication, and an all-round excellent experience. What you'll be doing No two days are the same! You'll be: Supporting customers across their full journey, from meter readings to billing queries Managing amendments, reassessments, allowances, and exemption processes Making sure readings and bills are accurate, timely, and compliant Working closely with meter readers and internal teams to resolve issues smoothly Handling customer queries via...

Customer Service Administrator - Edinburgh Salary: 25,000 Hours: Monday to Friday, 9:00 AM - 5:00 PM Contract: Full time, Permanent Start Date: January About the Role We're looking for a dedicated Customer Service Administrator to join a growing team in Edinburgh. This role combines customer support with essential administrative duties to ensure smooth day to day operations. You'll handle inbound queries, process customer information, manage documentation, and support internal teams with accurate and timely admin tasks. If you enjoy helping customers, staying organised, and working in a structured office environment, this role is perfect for you. What You'll Do Answer inbound calls and assist customers with a wide range of queries Provide clear, accurate information and resolve customer issues promptly Handle administrative tasks such as updating records, processing forms, and managing documentation Maintain detailed and accurate notes using internal systems and CRM...

We're hiring Customer Service Representatives to support the UK's largest Banking Group in Edinburgh . If you're caring, motivated, and ready to deliver outstanding customer service, this is your chance to shine! Role: Customer Service Representative Division: Investment, Pensions & Insurance (IP&I) Location: Lloyds Banking Group, Princes Exchange, Edinburgh, EH3 9AQ Pay rate: 14.02 per hour Contract: Temporary Start Date: 26th January 2026 Hours: Full time, 35 hours per week Working Pattern: 8am-6pm Monday to Friday on a shift-pattern basis Hybrid working available after successful completion of training (up to 3 days working from home) Training: Full time for 6-8 weeks. Important: This is a full-time role (35 hours per week) - not suitable for students. You must be based in Edinburgh or able to commute to Princes Exchange. Closing date for applications: 17th December 2025. What You'll Do: You'll handle...

Customer Service Advisor - Edinburgh Salary: 25,000 Hours: Monday to Friday, 9:00 AM - 5:00 PM Contract: Full-time, Permanent Start Date: January About the Role We're looking for a dedicated Customer Service Advisor to join a dynamic team in Edinburgh. In this role, you'll handle inbound calls, supporting customers with queries and ensuring every interaction is professional, helpful, and efficient. If you thrive on delivering exceptional service and enjoy problem-solving, this is the perfect opportunity for you. What You'll Do Answer inbound calls and assist customers with a wide range of queries Provide clear, accurate information and resolve issues promptly Maintain detailed records of customer interactions using internal systems Work collaboratively with colleagues to ensure a seamless customer experience What We're Looking For Previous experience in a customer service role (phone-based preferred) Strong communication and listening skills Ability to work in a...

Are you looking for a customer service role that is more than just answering the phone? Hybrid working? A genuine path for career progression? Our retained client is a leading online retailer, with over 20 years of expertise they are true pioneers in what they do and the service they offer their customer. They are now seeking customer service advisors to join the adventure, offering hybrid working you will be based both in their modern Edinburgh city office and the comfort of your own home, the best of both worlds. As a customer service advisor you will be offering the highest level of assistance within their Omni -Channel Contact Centre via telephone, live chat and emails to aid the customer through the purchasing journey, whilst liaising with their network partners and suppliers. If you have a passion for doing the right thing, want to be part of wonderful team culture and have the imagination to do something that little different then we want to speak to you. Given the nature...

Customer Service Executive - Investments Our client based in the City Centre of Edinburgh who are one of the UK's leading and largest wealth management firms in the UK are looking to add a Customer Service Executive to their Digital Channels Customer Service Team. Our client offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds. Start date - ASAP Salary - 27,500 with fantastic benefits such as performance related bonus yearly, Hybrid working, Excellent Pension scheme, Private health and so on. Working Hours - Monday to Friday - 35 Hours per week between 9am - 5pm Location - Edinburgh City Centre - Hybrid working after probation period Key Responsibilities: Handling incoming calls and mail from new and existing customers and resolving queries Communicating with both internal and external customers Inputting and maintaining client data with accuracy on...

Job Title: Dutch Speaking Customer Service Advisor Location: Edinburgh Salary: 25,800 per year Employment Type: Full Time, Permanent Fluent in Dutch? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style:...

Job Title: Russian Speaking Customer Service Advisor Location: Edinburgh Salary: 25,800 per year Employment Type: Full Time, Permanent Fluent in Russian? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style:...

Job Title: French Speaking Customer Service Advisor Location: Edinburgh Salary: 25,800 per year Employment Type: Full Time, Permanent Fluent in French? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do Be the Hero: Manage customer accounts and keep everything on track. Stay Cool: Handle high-volume calls without breaking a sweat. Build Bridges: Connect with carriers and customers like a pro. Deliver the Wow: Go above and beyond to make customers happy. Solve Puzzles: Tackle challenges head-on and find smart solutions. Make It Happen: Provide quotes, arrange bookings, and process payments accurately. Juggle Like a Champ: Multitask with ease using top-notch tools. Show Your Style:...

Customer Operations Representative 9 month FTC | Edinburgh  | Hybrid |  £Competitive + excellent benefits + career progression Are you passionate about delivering great customer service and looking to build a career in financial services? Do you enjoy problem-solving, working with people, and making a positive difference in customers’ lives? We’re looking for a Customer Operations Representative to join FNZ in Edinburgh, where you’ll play a key role in supporting our customers, updating portfolios, and ensuring every interaction delivers the exceptional service FNZ is known for. What you’ll be doing: As part of our Customer Operations team, you’ll handle requests that come through mail, email, and phone, ensuring customers receive accurate and timely support. You’ll keep up to date with legislative, product, and process changes while helping to improve the customer experience every day. Your responsibilities will include: Processing customer...

Job Title : Customer Service Assistant Location : Edinburgh - EH12 Contract : Temporary Start Date : 2nd February Working Pattern : Mon-Fri 8am-6pm Pay Rate : 13.74 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages New Business Team Based in our contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of...

Job Title : Customer Service Representative Location : Edinburgh City Centre Pay Rate : 14.02p/hr Hours : Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 12 months. Start Date : January 2026 Are you ready for a new opportunity this New Year? Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be...

New Year! New Start! These jobs are a fantastic way to trial a new Customer Service role, and have the opportunity to extend to a full-time position! We want to hear from you today! Are you someone who thrives on delivering excellent customer service and enjoys being part of a supportive team? We are looking for motivated and friendly individuals to join an incredible company as a Customer Service Advisor. Benefits: Comprehensive training and development opportunities Work-life balance Financial wellness Positive company culture Supportive colleagues Supportive environment Good transport links with easy access to transportation Dynamic work culture that fosters collaboration, innovation, diversity, and inclusion A potential to continue to a permanent role About the Role As the first point of contact on a variety of inbound calls, the Customer Service Advisor will play a key role in supporting clients, Independent Financial Advisors (IFAs),...

Are you enthusiastic about delivering exceptional customer service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for one of the world's leading banks. As well as a salary starting from 24,000 for a 35-hour week you can expect two fixed pay increments of 750 each in your first year (the first after your 6 months' probation, then at the end of your first year on completion of a competency assessment). We also offer free parking, 'lunch on us' scheme, and subsided on-site nursery - not to mention an impressive range of company benefits including 25 days' paid holiday (+ bank holidays), employee discounts and pension/healthcare schemes . We also provide hybrid working which gives you the best of both worlds. You don't have to bring us banking or even customer service experience, but there are essential skills that we look for:...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.31 Enhanced: 15.46 (hours worked 20:00 - 23:00) Overtime: 19.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm 22.12 Hours: Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer...

Customer Service Advisor Permanent / Full time 26K per annum Are you passionate about delivering exceptional customer service and making a real impact on people's financial well-being? Join a forward-thinking financial services provider that's transforming into a mobile-first organisation, placing customers at the heart of everything they do. My Glasgow based client sis looking for a senior customer service advisor to support their customers across the full life cycle of their financial products, loans. What You'll Do Provide expert support to customers across multiple channels. Deliver outstanding service while ensuring fair outcomes for all. Influence team performance and contribute to operational excellence. Support vulnerable members in line with policy and best practice. What You'll Bring Experience in customer service ideally within a financial or regulated industry Strong communication, administrative, and decision-making skills. Be tech savvy Search is an...

Join Our Client as a Customer Service Team Leader! Are you a passionate leader with a knack for customer service? Do you thrive in a dynamic environment where your skills can make a real difference? If so, we have the perfect opportunity for you! Position: Customer Service Team Leader Contract Type: Permanent Working Pattern: Full Time (Monday - Friday, 9AM - 5PM, with an hour for lunch) Location: North Tyneside Salary: 36,000 per annum What Our Client Offers: Free parking onsite and accessible via public transport Hybrid working pattern introduced after 3 months: 2 days from home (must be in the office on Mondays and Tuesdays) 6-month probation period Two-stage interview process : the second stage will require a presentation Free access to an onsite gym Private healthcare Key Responsibilities: As the Customer Service Team Leader, you will: Lead and develop a high-performing team of 10-15 individuals across various operational...

We're Hiring: Customer Service Supervisor (Immediate Start) Location: Warmley, Bristol Salary: 38,000 - 40,000 per annum Hours: 08:30 - 16:30, Monday to Friday Contract: Full-time, Permanent Why This Role? We're recruiting for a fantastic opportunity with a well-established family run company in Warmley, Bristol. If you're passionate about delivering exceptional customer service and want to join a business that truly values its people, this could be the perfect next step for you. What's in it for you? Hybrid Working - 1-2 days from home for flexibility Free On-Site Parking - No more costly commutes Generous Pension Scheme - 2.5% employee / 4.5% employer contributions Life Assurance - 2x your salary for peace of mind Wellness Package - Supporting your health and wellbeing Company Bonus Scheme - Up to 3% of salary (based on performance) Career Development - Be part of a supportive, growing team About the Role As Customer Service...

The Role: Temporary Showroom Administrator / Customer Service Location: Glasgow Hours: Monday-Saturday 10:00 AM - 7:00 PM Contract: Full-time, Temporary Pay Rate: 13.50 per hour Are you a people person with a passion for cars and a can-do attitude? We're looking for a positive, proactive, and professional Showroom Host to join our client's dynamic team and deliver an exceptional customer experience! What You'll Be Doing: Greeting customers with a warm, friendly welcome and ensuring they feel valued from the moment they arrive. Managing the showroom environment to keep it immaculate, inviting, and running smoothly. Confidently moving vehicles around the forecourt and showroom - a strong, capable driver is essential! Assisting with customer enquiries and directing them to the appropriate team members. Supporting the sales and service teams with administrative and hospitality tasks. What We're Looking For: A full UK driving licence and confidence behind...

LOCATION: The Forge PAY RATE: £12.59 per hour SHIFT PATTERN: 5 days over 7, 40 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Job Purpose:  To maintain a safe and secure environment within the shopping centre by patrolling the premises, monitoring surveillance systems, responding to incidents, and providing assistance to the public.  Key Responsibilities:  Patrol Duties:  Conduct regular foot patrols of the shopping centre, including car parks, service areas, and public spaces.  Monitor for suspicious behaviour, theft, vandalism, or other criminal activity.  Surveillance...