Capita
Belfast, UK
Discover better with a career at Capita. We’re helping people unlock their value and potential, giving them access to a huge range of unique and diverse opportunities, which offer real career progression. Non-sales environment, taking inbound service calls. You will be based at your home address with an assigned office in Beacon House, Belfast, which you will attend minimum of 1 day each week. The in-office day will normally be a Tuesday. This is a full-time role - 37.5 hrs per week, Monday to Friday between 8.00 am and 8.00 pm with some Saturday between 9am and 5pm. We are looking for Inbound Enquiry Centre Advisors to join our expanding customer service team on a full-time permanent basis in Belfast. The role involves providing a high-quality claimant experience by telephone to new and existing claimants of Personal Independence Payment (PIP) who are looking to place a new claim for PIP or are already receiving the Disability Living Allowance (DLA) and are at the point of...
