Service Advisor Location: Waltham Cross Salary: 31,200 + Excellent Benefits Working hours: Monday to Friday shifts between 6am-3pm / 7am-6pm, every other Saturday 8am-12pm Benefits 20 days holiday plus Bank Holidays Clear progression and career development opportunities On-site parking Supportive and friendly working environment Convenient location just a 5 minute walk from Waltham Cross Train Station Are you a customer focused professional who enjoys delivering exceptional service and building strong relationships? We are recruiting on behalf of a well established organisation for a Service Advisor to join their busy and friendly team in Waltham Cross. As the first point of contact for customers, you will play a vital role in ensuring a seamless service experience, managing enquiries from initial contact through to completion while maintaining the highest levels of customer satisfaction. Key Responsibilities Welcome customers and act as the main point...

Receptionist 13.00ph Hatfield 8am to 6pm with 1 hour lunch - fully onsite Temporary ASAP Start We are looking for a professional and personable Receptionist to join a prestigious automotive Centre, providing an exceptional welcome and hospitality experience to every customer who walks through the door. The role Meet and warmly welcome customers and visitors Provide a consistently high standard of customer service and hospitality Offer refreshments and ensure guests are comfortable throughout their visit Maintain the presentation of the customer lounge and refreshment areas Keep the coffee station fully stocked and presentable Load and unload the dishwasher and keep kitchen areas clean and tidy Ensure customer-facing areas are consistently maintained to a high standard Answer incoming calls and direct enquiries appropriately Support the wider team with ad hoc reception and administrative duties Ensure every customer receives professional and welcoming experience...

Account Executive Lead Supply Hybrid Watford (2 days per week) Looking to take the next step in your account management career? At Paragon Brand Services, we're looking for an ambitious Account Executive to join our Lead Supply team. If you have experience in 2D POS , print , or a similar environment and you're ready to broaden your skills across complex, multi-channel projects, we'd love to hear from you. This is an excellent opportunity to join a collaborative team where you'll work with well-known brands, develop your commercial understanding, and build a long-term career within one of the UK's leading marketing services businesses. What you'll be doing As an Account Executive, you'll be a key link between our clients, suppliers and internal teams, ensuring projects are delivered accurately, on time and to the highest standards. You'll support the day-to-day management of client accounts by: Managing jobs from brief through to delivery, ensuring...

Permanent Full Time We are looking to recruit a Customer Service Team Leader to join our Welwyn & Hatfield Contract, based from our office in Welwyn Garden City, AL8 6AE About the Role Customer Team Leader will ensure the contact centre operations deliver the required performance, being committed to delivering a great customer contact experience through a variety of customer contact channels which might be; Phone, Email, Video, Social, Correspondence. Assessing resourcing requirements and supporting the day-to-day activity, you ll support the Management team in the delivery and achievement of the annual and 5 year plan and lead colleagues on your team to develop best practice and implement change. You ll undertake quality assurance and drive a culture of right first time , as well as assisting and working alongside the Customer Performance Manager to manage the KPI s and ensure SLA s are adhered to. You ll resolve complaints and acknowledge compliments, implementing...

We are looking for a passionate Technical Customer Service Administrator to join our client's well-established company based on the outskirts of St Albans. This is a 12-month fixed-term contract to cover maternity leave. Provide end-to-end post-installation support across a full product portfolio, coordinating technical guidance, engineering activity, spare parts and consumables to deliver consistent experience for B2C consumers and B2B customers. What s in it for you? Salary: £27k Hours: Monday to Thursday 8.30-5.30 Fridays 8.30-4pm, office based Key responsibilities: Manage technical and service enquiries across the full company portfolio Diagnose issues, provide troubleshooting and product guidance, and determine the appropriate service route Raise engineer jobs; support engineers with troubleshooting/product information; monitor outcomes and coordinate follow-up with the customer Handle quality management cases, engineer service requests...

An excellent opportunity for an experienced Helpdesk Coordinator to join a well-established company based in Kings Langley, Hertfordshire. About The Company: The company provides mechanical, electrical, fabric and management services to buildings across the public, residential, commercial and private sectors. Based in Kings Langley and work across London and the South East. The work splits two ways. Planned maintenance is the scheduled side: servicing plant on a cycle so that it does not fail. Reactive is everything else, and it is where the helpdesk lives. Something breaks in a building somebody is standing in, and it needs an engineer today. Some clients they look after directly, others come through managing agents acting for the building owner. Either way the buildings are occupied and in use, so a call at nine is expected to have an answer by ten. What you would be doing: Answering the helpdesk phone and the shared mailbox, and being the first...

Position Title: IT Technical Analyst Contract Type: Permanent (Onsite or Hybrid) Location: Loughborough, Stevenage, or Shepshed, UK Note: Active SC Clearance required Role Summary IT Technical Analyst Provides Tier 1/2 hardware, software, and infrastructure support across regional sites. Balances daily desk-side IT support with hands-on involvement in infrastructure maintenance, procurement, and Agile-driven IT projects. Key Responsibilities User Support: Deliver desk-side help desk support, resolve tickets (ServiceNow), and create end-user training materials. Systems & Infrastructure: Maintain PCs, servers, networks (LAN/WAN), Active Directory, backups, and air-gapped systems. Compliance & Procurement: Own site KPIs, handle hardware/software procurement, and maintain security controls (SOX, Cyber Essentials, CMMC). Operations: Join on-call rotations and apply continuous improvement methods to reduce costs and boost efficiency. Requirements...

Job Title: Digital & IT Analyst (Infrastructure Site Leader) Location: Stevenage (4 days/week) & Loughborough (1 day/week - travel expenses/mileage covered) Working Hours: Full-Time, On-Site (37 hours/week) Role Overview We are seeking a hands-on Digital & IT Analyst to deliver Tier 1/2 technical support and manage site IT infrastructure across two operational locations. Supporting an site of 80 engineering and production staff, this role combines desk-side support, hardware and vendor management, data analysis, continuous improvement, and local IT project delivery. Key Responsibilities Provide Tier 1 and 2 desk-side technical support for hardware, software, laptops, and mobile devices. Manage and support local site infrastructure across standard and air-gapped networks, including Active Directory, local servers, backup solutions, LAN/WAN, and disaster recovery. Manage external IT vendors and oversee hardware/software procurement. Lead local...

Join Our Team as a Customer Adviser! Are you passionate about providing exceptional customer service? Do you enjoy helping others and thrive in a dynamic environment? If so, we want YOU to be the face of our client's customer service team! Position: Customer Adviser Location: Stevenage (Fully On-Site) Working Pattern: Full Time (Shifts between 8:30 AM - 5:30 PM, with one Saturday approximately every 8-12 weeks) Start Date: 17/09/2026 What You'll Do: As a Customer Adviser, you will be the first point of contact for Hertfordshire citizens and businesses eager to access council services. Your role will encompass: Handling diverse customer inquiries through telephone and e-Service channels Providing accurate advice and assistance with a friendly demeanour Logging customer requests efficiently and effectively Supporting the digitization of services to enhance user experience Ensuring compliance with agreed processes to maintain high standards of service...

Join Our Team as a Customer Service Advisor in Stevenage! Pay 12.71 per hour Hours between 08:30 - 17:30 Monday to Friday Are you ready to make a difference in your community? We're looking for a cheerful and dedicated Customer Service Advisor to join our public services team in Stevenage on a temporary basis. If you have a passion for helping others and a knack for communication, we want to hear from you! What You'll Do: As a Customer Service Advisor, you'll be the friendly voice of our organisation, providing top-notch support to our customers. Your role will involve: Responding to customer inquiries with enthusiasm and professionalism Assisting with service requests and resolving issues efficiently Maintaining accurate records of customer interactions Collaborating with colleagues to ensure seamless service delivery Contributing to a positive and engaging team environment What We're Looking For: To thrive in this role, you should have:...