Service Helpdesk Administrator Location: Dartford Parking : Free parking available Hours: Monday to Friday, 8:00am to 5:00pm, 1 hour lunch Salary: 30,000 per annum The Role Office Angels are recruiting for a customer-focused Help Desk Administrator to join a busy and fast-paced service team based in Dartford. This is an excellent opportunity for an individual with strong customer service and coordination experience who is seeking a more measured and supportive working environment. While candidates from busy, high pressure call centre settings will be well suited to the role, this position offers a calmer pace without compromising on professionalism, accountability, or job satisfaction. You will act as the first point of contact for customers, managing service enquiries, coordinating engineer callouts, and ensuring a professional and efficient service is always delivered. Key Responsibilities Answer incoming calls and emails in a professional and timely...

At Morrisons, we re proud to be The Market Street Grocer. We do things differently. We don't just process transactions; we are passionate about food, proud of our British heritage, and dedicated to making sure every single customer leaves our stores with a smile. From the warm greeting at the entrance to a fast, friendly checkout experience, great service is at the very heart of what we do. We love what we do, and we want you to love it too. As a Customer Service Manager, you ll be the champion of the customer journey and the face of our front-end operations. This isn t a sit behind a desk kind of job; you ll be right out there at the front of the store, managing the checkouts, self-service areas, and customer service desk, ensuring the entire operation runs seamlessly. Reporting into the Store Manager, you ll take full ownership of the front-of-store atmosphere, queue management, and service delivery. Your main objective is to ensure every customer experiences a smooth,...

At Morrisons, we re proud to be The Market Street Grocer. We do things differently. We don't just process transactions; we are passionate about food, proud of our British heritage, and dedicated to making sure every single customer leaves our stores with a smile. From the warm greeting at the entrance to a fast, friendly checkout experience, great service is at the very heart of what we do. We love what we do, and we want you to love it too. As a Customer Service Manager, you ll be the champion of the customer journey and the face of our front-end operations. This isn t a sit behind a desk kind of job; you ll be right out there at the front of the store, managing the checkouts, self-service areas, and customer service desk, ensuring the entire operation runs seamlessly. Reporting into the Store Manager, you ll take full ownership of the front-of-store atmosphere, queue management, and service delivery. Your main objective is to ensure every customer experiences a smooth,...

Role : Customer Service Administrator Location : Ebbsfleet, near Gravesend Contract Type : Temporary Start : ASAP Hours : Monday - Friday 8.30am - 5.00pm Pay : 14.00 - 15.00 per hour Our client, a dynamic and innovative leader in the Construction industry, is seeking a highly motivated Customer Service Administrator to join their team in Ebbsfleet. This is an exciting opportunity for an individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. Key Responsibilities: Act as the first point of contact for customers, addressing inquiries with professionalism and enthusiasm. Manage customer emails and ensure timely processing. Collaborate with various teams to resolve customer issues, ensuring a seamless experience. Maintain accurate customer records and documentation. Assist in the collection and analysis of customer feedback to drive improvements in service. Ideal Candidate Profile: Proven...

Job Title: Process & Debt Recovery Officer Location: Havering (Office-based with some home working available) Salary: 18.92 hour PAYE Term: Temp, initially 3 months The Opportunity Our client is seeking a dynamic Process & Debt Recovery Officer to become part of a vibrant Highways, Traffic & Parking team. This role presents an exciting chance for an individual with exceptional customer service skills who thrives on problem-solving, investigating cases, and making fair, evidence-based decisions. Key Responsibilities In this engaging position, the successful candidate will: Investigate and respond to parking-related challenges, representations, and appeals. Review evidence and make decisions in line with legislation and council policies. Handle customer enquiries via telephone, email, and written correspondence. Manage Penalty Charge Notice (PCN) processes from issue through to resolution. Process debt recovery cases and liaise with enforcement agents as...

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Collections Advisor We're hiring for an exciting Collections Advisor role based in Medway, offering a £28,000 and the chance to join a dynamic, people-focused financial services team. This is a fantastic opportunity to grow your career in a supportive and fast-paced environment. What You'll Be Doing: Managing customer accounts and helping clients find solutions to repayment challenges Handling communications via phone, email, and live chat Working as part of a collaborative and high-performing collections team Learning about compliance, industry regulations, and best practices in customer care Using modern systems and tools to ensure efficient and effective service What We're Looking For: A recent graduate (finance, business, or related degrees considered) Strong communication and interpersonal skills A problem-solving mindset and willingness to learn Resilience and the ability to manage...

Account Manager Location: Rochester Contract Type: Permanent Salary: Up to 35,000 DOE Working Pattern: Full Time Our client, a well-established and growing manufacturer based in Rochester, is looking for a proactive and customer-focused Account Manager to join their team. This is a fantastic opportunity to take ownership of a portfolio of client accounts, acting as the key point of contact throughout the entire project lifecycle, from quotation through to production and delivery. If you enjoy building strong client relationships, coordinating multiple projects, and working closely with production teams, this could be the perfect role for you. Key Responsibilities: Build and maintain strong relationships with key clients and multiple stakeholders Take full ownership of a portfolio of customer accounts, acting as the primary point of contact between the business and customers Challenge and support customer briefs where appropriate, providing expert...

Customer Service Planner £28,000 + Excellent Benefits Essex Permanent - Full Time 40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch We are looking for a Customer Service Planner to join our busy team in Basildon, Essex! About the Role Working in a fast-paced environment, you will manage a high volume of incoming and outgoing calls, liaising with residents, clients, subcontractors, suppliers and operational teams to coordinate appointments and keep works progressing smoothly. Using our scheduling systems, you will plan and allocate work to operatives and subcontractors, ensuring jobs are appointed at the right time, in the right sequence and with the appropriate resources. You'll take ownership of complex repairs, work closely with site teams to provide updates, and help resolve issues where service standards may have been impacted, always maintaining customer confidence and delivering a positive experience. This is a role that...

We're looking for an Administration Coordinator / Receptionist to join our growing Willmott Dixon Interiors team, based out of our Old Bailey office in central London, working 5 days pr week in the office. As a main point of contact for visitors, clients and colleagues, you will play a key role in creating a warm, professional and well-organised front-of-house experience. You'll bring strong communication skills, confidence and a proactive, "can-do" attitude. Working collaboratively with the wider administrative team, you will help ensure the smooth running of daily operations while upholding the high standards and values that define our organisation. Reporting to the Executive Assistant, you'll provide high-quality administrative support across our Interiors business, ensuring our various teams, customers and stakeholders receive an efficient, professional and proactive service. You'll coordinate meetings, manage busy diaries, prepare documentation and act as a trusted point of...

We are looking for an experienced and polished Receptionist / Office Coordinator to represent our Willmott Dixon Interiors division at our Head Office in The Old Bailey, Central London. As the first point of contact for visitors, clients and colleagues, you will play a key role in creating a warm, professional and well-organised front-of-house experience. You'll bring strong communication skills, confidence in managing a busy reception environment, and a proactive, "can-do" attitude. Working collaboratively with the wider administrative team, you will help ensure the smooth running of daily operations while upholding the high standards and values that define our organisation. Please note that this role is based on-site 5 days per week Key Responsibilities / Deliverables Front of House & Customer Service Provide a professional, welcoming first point of contact for staff & visitors. Answer and direct calls promptly, taking accurate messages where required....

How often does an Account Executive opportunity come with a £250k+ income book ready to inherit from day one? I'm working with a highly respected, established independent insurance Broker looking for a Commercial Account Executive to take ownership of an existing portfolio generating approximately £250k-£260k in income. The book is made up of high-end SME and smaller corporate clients, with individual cases typically generating around £5k-£15k income. So rather than starting with a blank sheet of paper, you'll have an established portfolio of clients to meet, relationships to develop and a substantial book to make your own from the outset. The opportunity The emphasis here is on retaining, managing and developing the existing portfolio, getting to know your clients properly and identifying opportunities to grow those relationships. There is a new business element to the role, but the expectations are realistic and balanced alongside the size of the existing book you'll...

Key Account Manager - London & South - TMA Mortgage Club Part of LSL Property Services plc, PRIMIS Mortgage Network and The Mortgage Alliance (TMA) together, make up one of the UK's largest mortgage and insurance networks . We are seeking a highly experienced individual from the intermediary marketplace to join the dynamic TMA team as Key Account Manager for London and the South. The role involves supporting many DA firms that utilise TMA's award-winning services alongside, recruiting new firms to TMA's services. The role is wide ranging and varied but will include: Relationship management Driving the result across Protection, Mortgage and GI Delivering regionalised TMA events Recruiting new firms and retaining existing partnerships And overall, delighting existing and new partner firms with TMA's outstanding service and offering The role is field based. We are specifically looking for the candidate to be living in the London...

Account Executive £35,000 + Bonus London (2 days per week in office) We're proud to be exclusively partnering with a leading FMCG business on a key hire within its Commercial division. With a strong portfolio of well-known drinks brands across retail, foodservice, hospitality, and wholesale, this is an exciting opportunity to join a growing and established business. This is a highly developmental commercial role, supporting the National Team across the Grocery and wholesale customer portfolio. If you're commercially curious, organised, confident, and looking to build your commercial experience with a view to progressing into National Account Executive, we'd love to hear from you. The Role: Support the wider Grocery and Wholesale sales team across day-to-day commercial administration. Supporting forecasting, spend tracking, promotional administration, new line forms, SKU changes, and reporting Managing customer communications, including regular reports,...

Hotel Porter / Food and Beverage Assistant A well-established hotel chain has a great opportunity for a friendly, professional and customer-focused hospitality candidate to provide guest assistance, visitor information, luggage support and food and beverage service within a busy Central London hotel. If you’ve also worked in the following roles, we’d also like to hear from you: Concierge Assistant, Guest Services Assistant, Front of House Assistant, Hotel Reception Assistant, Bar Assistant, Hospitality Assistant, Guest Services Porter, Hotel Assistant   PLEASE NOTE: This is not a Security role and candidates must be prepared to carry out Food and Beverage Assistant duties which includes working behind the Bar.   SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent   JOB OVERVIEW This is a fantastic opportunity for a Hotel Porter / Food and Beverage Assistant who enjoys...

Finnish Speaking Careline Advisor Hybrid from Canary Wharf Full Time Competitive Salary We are looking for a Finnish-speaking Careline Advisor to join our Danone Careline team. If you're passionate about customer service and enjoy helping people, we'd love to hear from you. The Role As the first point of contact for Danone consumers, you'll provide support across multiple channels, handling product enquiries and complaints with professionalism, empathy and care. You'll take ownership of customer journeys, working to deliver the best possible resolution. What We're Looking For Fluent Finnish (spoken and written) Strong English communication skills Previous customer service experience preferred Excellent communication and problem-solving skills Good IT skills, including Microsoft Office and Google Workspace Experience with CRM systems such as Salesforce is an advantage Positive, self-motivated team player with a customer-first mindset Working Hours...

Our client is looking for an experienced and professional Front of House Receptionist to join their busy Workplace Services team. This is an excellent opportunity for a customer-focused individual who enjoys being at the centre of a professional office environment. You will play a key role in ensuring the smooth day-to-day running of the workplace, delivering an exceptional experience for employees, visitors, and external partners. The successful candidate will be highly organised, proactive, and capable of managing a varied workload while maintaining a welcoming and professional presence at all times. Key Responsibilities Welcoming visitors and contractors and managing site access arrangements Coordinating visitor registrations and access passes Managing incoming and outgoing post, deliveries, and courier services Arranging business travel in line with company policies Operating the office switchboard and handling general enquiries Managing meeting room...

Do you have customer service experience within employee benefits or insurance? We're looking for a Client Services Senior Specialist to join our growing team at Everywhen Employee Benefits , part of the wider Ardonagh Advisory Group. This is a fantastic opportunity for an experienced customer service professional who is passionate about delivering exceptional client service and supporting colleagues to succeed. You'll work Monday to Friday, 37.5 hours per week , with no evenings or weekends , and benefit from all the advantages of working within a supportive, well-established organisation that truly puts clients and people first. This is a remote first role so previous experience in the employee benefits space is highly desirable. So, what does the role of Client Services Senior Specialist involve? In this role, you will provide exceptional client service and support to Consultants, clients, and insurers, acting as a trusted and knowledgeable first point of...

Digital Account Manager / Digital B2B Communications Consultant London or Leeds Hybrid Up to £40,000 DOE We are working with an award-winning, fast-growing B2B communications agency looking for a Digital Account Manager to join their team. This is a great opportunity for an experienced agency Account Manager who wants to work across PR, digital PR, SEO, content and social , and be part of integrated campaigns. The role You'll be the day-to-day lead across a portfolio of B2B clients, managing relationships and bringing together specialists across PR, SEO, content and social. You'll be involved in: Developing integrated communications and campaign strategies Coming up with creative PR, digital PR and content ideas Using search, social and audience insight to identify opportunities Managing campaign delivery, timelines, budgets and internal teams Building strong client relationships and providing strategic advice Working across UK and...