Job Role: Corperate Receptionist/Concierge Working days/hours: Monday to Friday 8AM to 5PM Pay rate: 15.38 an hour Location: Coventry Start date: ASAP End date: Ongoing Key Responsibilities: Greet and assist visitors, employees, and customers with a smile! Provide information and support to enhance the customer experience. Manage inquiries and resolve issues promptly and professionally. Coordinate workplace activities and events to promote a positive environment. Maintain cleanliness and organization of common areas. Collaborate with team members to ensure seamless operations. What We're Looking For: A positive attitude and a passion for customer service. Excellent communication and interpersonal skills. Ability to multitask and remain calm under pressure. Strong organizational skills and attention to detail. Previous experience in a customer-facing role is a plus! How to Apply: Send your CV Office Angels is an employment agency. We are an equal...

Are you someone who thrives in the Insurance Industry? We're on the hunt for a talented Insurance Account Executive or potentially an experienced Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on So, what does the role of an Insurance Account Executive here involve? This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as...

Customer Service Advisor - Solihull (Site-Based) Permanent: Full Time Salary: 25,992 - 28,624 Our client is looking for a Customer Service Advisor to join their busy and fast paced contact centre based in Solihull. This is a great opportunity for someone with strong customer service experience who enjoys speaking to people and delivering a high quality service. You'll be handling a mix of inbound and outbound enquiries, supporting customers across a range of housing related queries, and aiming to resolve issues at first point of contact. The role: Managing a high volume of calls, emails, and customer enquiries Making outbound calls to gather and update customer information Supporting customers with sensitive situations, including vulnerabilities Updating internal systems accurately and efficiently Delivering excellent service while working to targets What we're looking for: Previous experience in a customer service or call centre environment...

Randstad Inhouse Services (RIS) is looking for an experienced Account Manager to ensure the smooth running of the operation across our site in Solihull, on a key account in the division, Jaguar Land Rover. The opportunity to work on our largest key account within RIS is fantastic for someone looking to take the next step in their career within one of the largest recruitment companies on the planet, and play a vital role in the success of the account. Key responsibilities: People management across the site. Develop a long-lasting relationship with the client and extend the network within the client. In cooperation with the Randstad Continuous Improvement team promote new business opportunities to the client (e.g. cost savings, process improvement, tech roll outs, overall enhanced quality of service etc) Managing a large team of Account Specialists, as well as experience in high volume recruitment - in any industry Deliver regular business reviews to key stakeholders within...

Join Our Team as a Customer Service Advisor! Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home! Contract Details: Type: Temporary Duration: July 2, 2026 - October 15, 2026 Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM Working From Home What You'll Do: Assist prospective students with their applications and respond to their queries over the phone. Provide accurate and empathetic information about the admissions process. Support new team members by addressing their questions and sharing your expertise. Ensure every interaction results in a professional and supportive customer experience. Record and manage information in compliance...

Location: Birmingham (Office-based) Pay: £13.50 per hour + holiday pay accrual Duration: 2 months with possibility of extension Hours: 37.5 hours per week, rota basis Monday to Friday: 8am-4pm and/or 10:30am-6:30pm Saturday: 9:00 am - 5:00 pm. 2 / 4 Saturdays per month Requirement: Valid DBS certificate Start: Immediate availability essential About the Role We're looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals . You'll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit. What You'll Be Doing Greeting and assisting customers throughout the application process Supporting applicants with completing and checking forms Collecting biometric data and required documentation Following structured administrative and filing procedures Using a computer-based system to guide...

Contact Centre Manager - Birmingham 40,000 annual salary Excellent opportunity to develop your career! 8:30am - 5.30pm (Monday - Friday) Are you an inspiring leader with a passion for driving sales success and enhancing customer experiences? If so, we invite you to bring your talents to our client, a dynamic organisation in the utilities sector. We're looking for a dedicated Contact Centre Manager to lead a vibrant contact centre team in Birmingham! What You'll Do: As our Contact Centre Manager, you'll take charge of the day-to-day operations of a busy contact centre, overseeing both inbound and outbound sales. Your leadership will ensure that every order is processed accurately and that our customers receive exceptional service with minimal wait times. Key responsibilities include : Team Leadership: Lead a diverse team of 17, including Sales Advisors, Team Leaders, and a Supervisor. Sales & Performance: Own and deliver on sales targets,...

Customer Service Specialist Birmingham central (hybrid after probation) C £30,000 Negitiable, Dep on Exp + 10% Bonus + fantastic Benefits package (see below) Working Hours: 8:00 4:30/ 9:00-5:30 (either or/or a mix of the two) Are you passionate about delivering world-class customer service while navigating the fast-paced world of international logistics? We re looking for an experienced Customer Service professional who can provide exceptional support to our valued Clients. We are seeking someone who is passionate about service and will always put the Customer first. Someone who understands the logistics of getting products out to the market and the problems that can be incurred. Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Handling international orders and co-ordinating shipments together with the team in Holland. Being responsible for the order...

Marketing Account Manager Birmingham - office based 35,000 - 40,000 p/a DoE Bell Cornwall Recruitment are delighted to be working with a well-established, growing marketing agency who are looking for a senior Marketing Account Manager to join their social, vibrant Birmingham team! Duties and responsibilities of the Marketing Account Manager will include (but are not limited to): Creation of integrated, adaptable marketing strategies that focus on understanding client's goals and how to achieve them efficiently. Presenting different strategies with market research and previous results to support them, to prospective clients. Building rapport and maintaining positive relationships with clients in which you feel comfortable positively challenging them and upselling further services. Regular campaign reporting working with the rest of the team to provide detailed analytics and further optimisation of existing projects. Managing marketing budgets effectively and...

Part-Time Customer Service Administrator Redditch 24 Hours per Week Office-Based An opportunity has arisen for a Part-Time Customer Service Administrator to join a well-established logistics business based in the Redditch area. Working within a busy technical operations team, you will be responsible for delivering high levels of customer service while supporting the coordination and tracking of jobs from start to finish. This role will suit someone highly organised and confident communicating with customers, subcontractors, and internal teams. You will play a key part in ensuring accurate data entry, clear communication, and smooth movement of goods, while keeping customers informed throughout the process. As the Customer Service Administrator, you will be responsible for - Delivering excellent customer service and acting as a key point of contact Loading orders onto internal systems and maintaining data accuracy Updating and maintaining spreadsheets to support...

Are you someone who thrives in the Insurance Industry? We're on the hunt for a talented Insurance Account Executive or potentially an experienced Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on So, what does the role of an Insurance Account Executive here involve? This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio...

Sales Account Manager Leicester Salary: £40,000 Base + £4,800 Car Allowance + Uncapped Commission 21 Days Holiday + Bank Holidays (Rising to 25 Days) The Company Our client is a rapidly growing subcontract engineering business specialising in laser cutting, sheet metal fabrication, folding, finishing, and assembly services. Operating from a modern 87,000 sq. ft facility in Leicester, they support customers across a wide range of industries, from large Tier 1 manufacturers through to bespoke one-off projects. With ambitious growth plans to increase turnover from £11.5 million to £20 million by 2030, the business has recently invested heavily in new systems and infrastructure, including a £150k ERP system to improve efficiency and customer delivery performance. Known for their fast turnaround times and strong customer service, they have built an excellent reputation within the sheet metal and fabrication sector and continue to win significant new business year on year....

Customer Service Alarm Call Handler Location: Leicester (Office-Based) Salary: 13.14 per hour Contract: Temp to Perm Shift Pattern: You'll work a rotating schedule of 6 days on, 4 days off, with shifts structured as follows: 2 Early Shifts: 7:00am - 3:00pm 2 Mid Shifts: 3:00pm - 11:00pm 2 Night Shifts: 11:00pm - 7:00am This equates to a standard 40-hour working week (5 x 8-hour shifts). You'll be required to work bank holidays and maintain flexibility across all shift types. About the Role: As an Alarm Call Handler, you'll play a vital role in ensuring the safety and functionality of client alarm systems. You'll be the sole operator on shift, responsible for monitoring, responding to, and escalating alarms as needed. This role requires confidence, independence, and a high level of responsibility, as you may be the only person in the office during your shift. You'll be part of a 24/7/365 operation, ensuring continuous coverage and rapid response to any alarm triggers. Key...

Call Handler Location - Swadlincote Pay - 12.96p/h Hours - Flexible Hours Monday - Friday daytime shifts - 8-4.30 - 8.30 - 5 or 9.30 - 6 on a rota basis Are you seeking an opportunity to work with a rewarding & growing company, that puts its patients & people first. A leading provider of homecare is looking to add to its bookings team with immediate positions Customer focus If you always put the customer first and have a passion for helping people and creating an outstanding customer experience, then you could be the perfect fit for this role of Call Handler. Your natural telephone manner and people skills will be highly valued by your customers, team mates and manager in this role. General skills You will have: The ability to make outbound follow up calls to expectant patients - it is important to note that these are not cold calls of any sort, they are follow up calls to patients who are waiting to be booked in for an appointment. The ability to...

Role: Key Account Manager Location: West Midlands Contract Type: Permanent Hours: Monday - Friday - 8 hours - 60 min unpaid break Salary: from 50,000 - 60,000 depending on experience Competitive commission structure Must have a valid UK license Role Summary This role focuses on customer retention, relationship management, and sustainable growth across a portfolio of large, regulated-sector clients. The successful candidate will be an experienced Strategic Account Manager with a strong background in SaaS, digital workflow, and digitisation solutions, capable of engaging confidently with senior stakeholders and protecting and growing existing revenue streams. You will manage complex customer accounts where service delivery, commercial management, stakeholder engagement, and operational oversight are key to success. Key Responsibilities Customer Management Build and maintain strong relationships with senior stakeholders. Drive...

Ready to find the right role for you? National Partnership Manager - Hospitality Sector Salary: Competitive plus car/allowance, company bonus & pension Hours: Full-time, 40 hours per week (Monday to Friday) Location: Cannock - National travel required When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Eligible for an annual performance bonus 25 days of annual leave Choice of company car or car cash allowance Access to our company pension scheme One paid days leave every year to volunteer and support your community...

Are you someone who thrives in the Insurance Industry? We're on the hunt for a talented Insurance Account Executive who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on So, what does the role of an Insurance Account Executive here involve? This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. As an Account Executive here, it...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £32240 Y1 OTE of up to higher! Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative bonus and...

Join Our Team as an Inbound Banking Customer Service Advisor! Location: Northampton Contract Type: Fixed Term (June 1, 2026 - June 30, 2026) Working Pattern: Full Time, shifts between the hours of 8am - 8pm - 5 out of 7 days (2 days in the office) Training is 8 weeks on site 9am - 5pm Are you passionate about providing excellent customer service? Do you thrive in a lively environment where your contributions make a difference? If so, we want YOU to be part of our dynamic team as an Inbound Banking Customer Service Advisor! Why Join Us? At our company, we believe that our people are our greatest asset. We pride ourselves on creating an inclusive, supportive, and energetic workplace where your ideas are welcomed, and your growth is nurtured. This is your chance to shine in the banking sector and play a vital role in helping our customers with their banking needs! What You'll Do: As an Inbound Banking Customer Service Advisor, your primary responsibilities will include:...

Berry Recruitment are NOW hiring for a committed and experienced Temporary Consumer Service Representative to work for a company in Banbury on an ongoing basis. Role: Temporary Consumer Service Representative Salary: 26,000 per Annum Location: Banbury Key Responsibilities of the Consumer Service Representative: Responds to a high volume of consumer queries in respect of product information, working to call targets for inbound calls, email and retailer review platforms. Follows through to resolution, carrying out outbound calls as and when required. Handles and responds to all complaints received in an appropriate manner and in line with Keter complaints policy. Maintains accurate records inputting on-line and telephone orders, monitoring and reporting on supply issues. Investigates queries and issues including the ordering of parts and/or refunds. Escalates when appropriate. Develops a vast knowledge of the full product range. Processes and confirms payments....