Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the...

Customer Service Coordinator A fantastic opportunity for a Customer Service Coordinator with customer service, order processing, administration, Excel and communication skills to support customers and internal teams. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Administrator, Sales Support Administrator, Order Coordinator, Customer Care Advisor   SALARY: £26,521 per annum + Benefits LOCATION: Mobberley, Cheshire, North West England (WA16) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 37.5 Hours per Week (Flexi Hours - build and take time away from work)   WHY APPLY? This is a great opportunity for someone who enjoys being at the heart of customer activity, thrives on organisation, and takes pride in delivering a smooth, professional service. As a Customer Service Coordinator you’ll act as the key link between customers and internal...

Logistics Customer Service Coordinator Location: Manchester (Fully On-Site) Pay Rate: 13.50 per hour Job Type: Temporary / Ongoing Start Date: Immediate Start Available Job Overview We are currently recruiting for a Logistics Customer Service Coordinator to join a busy and fast-paced logistics operation in Manchester. This is a fully on-site role supporting day-to-day transport and customer service activities. The successful candidate will act as a key point of contact between customers, drivers, and warehouse teams, ensuring the smooth and timely movement of goods. Key Responsibilities Handling incoming customer queries via phone and email in a professional and timely manner Providing updates on deliveries, collections, and shipment status Liaising with warehouse and transport teams to resolve operational issues Booking and amending transport orders using internal systems Tracking consignments and proactively communicating delays or issues to customers...