Customer Service Consultant (Permanent, Full-Time) We are seeking a Customer Service Consultant to deliver excellent service in a high street environment. This role suits someone who enjoys helping people, communicates confidently, and provides a professional experience across in-branch and digital channels. The Role You will be the first point of contact for customers, supporting transactions, understanding their needs, and offering guidance on products and services. You'll help ensure a smooth, consistent experience across all interactions while building trust and confidence with customers. Key Responsibilities Welcome and assist customers in person and by phone Understand needs and provide tailored solutions Explain products, services, and digital tools clearly Maintain accurate records and support vulnerable customers Follow compliance, risk, and security procedures Work collaboratively with colleagues Stay organised and adaptable in a busy environment What...

I am looking for a Customer Service Advisor to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for dealing with incoming calls and enquiries from a variety of customers including residents, applicants and external agencies. These cover the full range of frontline customer services including housing, homelessness, rents and repairs. To make a high volume of outbound calls to customers to gather and verify information relating to vulnerabilities, additional needs and household details as part of the Everyone Matters programme, ensuring records are accurate and up to date. To have sensitive and supportive conversations with customers to understand any vulnerabilities, additional needs or reasonable adjustments required. You will receive: 17 - 19 P/H 4 months worth of work. 37 hours a week The successful canddiate will have: Excellent communication skills including clear written and spoken English Excellent customer...

Upergy is a leading French group in the sale of mobile and autonomous energy solutions through its international brands: Allbatteries, Enix Energies, Enix Power Solutions, 1001 Piles Batteries, and Hawk-Woods. Joining Upergy means joining a team of 300 passionate and committed employees spread across our subsidiaries in France, Tunisia, China, Spain, and the United Kingdom. Since 1996, Upergy has been constantly evolving to transform the energy sector, and today we are offering you the opportunity to contribute to our projects an Account Manager (M/F) on a permanent contract at our site in Solihull. You will be responsible for Managing & Developing a portfolio of existing key customers within your allocated sectors.You will be PC literate, organized and possess excellent customer centric skills. Under the supervision of the Country director, you will work in Collaboration within the commercial department and you will be in charge of: Developing existing customers...

Job Title: Graduate Scheme - Business Development Salary: £27k basic + £10k Commission Sector: Financial Services Our client are looking for ambitious graduates to help enhance their presence, to generate revenue by capitalising on warm leads and opening the door to new ones, thereby increasing their book of business with a customer-led approach. There is no limit to where you can go with our client - so if you've got a degree, excellent communication skills and plenty of enthusiasm, this is the opportunity for you! The company: Our client is a leading and nationally recognised financial services provider, relied upon by customers globally. With a reputation for excellence, their offering sets them apart from their competitors and they continue to dominate their market. Graduate Scheme - Business Development Package: A competitive basic salary of £27k £10k commission taking your total earnings significantly higher! Full, inclusive training Excellent scope...

Customer Operations Scheduler Halesowen Monday to Friday 8:00am to 5:00pm 12.71 per hour Temporary to permanent Applicants should have proven experience in scheduling and coordinating engineers or similar, this is essential to the role. Please note only applicants with the relevant experience will contacted. To excel in this role, you should have excellent scheduling, customer service and organisational skills, be proactive, and have the ability to multitask effectively. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and busy environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Successful Candidates: Will have previous scheduling experience Experience of...

Customer Service Specialist Birmingham central (hybrid after probation) C £30,000 Negitiable, Dep on Exp + 10% Bonus + fantastic Benefits package (see below) Working Hours: 8:00 4:30/ 9:00-5:30 (either or/or a mix of the two) Are you passionate about delivering world-class customer service while navigating the fast-paced world of international logistics? We re looking for an experienced Customer Service professional who can provide exceptional support to our valued Clients. We are seeking someone who is passionate about service and will always put the Customer first. Someone who understands the logistics of getting products out to the market and the problems that can be incurred. Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Handling international orders and co-ordinating shipments together with the team in Holland. Being responsible for the order...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8.30 to 6pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source...

Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - Central / South (West Midlands, Coventry, Leicester, Oxford) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar...

Job Title: Part Time Receptionist Location: The Queen's Foundation for Ecumenical Theological Education, Somerset Road, Edgbaston, Birmingham Salary: £13.55 per hour Job Type: Permanent, Part Time - up to 25 hours per week About us: The Queen's Foundation is one of the oldest theological colleges in England outside Oxford and Cambridge. The attractive campus is situated across two neighbouring sites in Edgbaston, Birmingham. Teaching takes place typically seven days a week and several evenings, for most of the calendar year. As well as teaching and conference facilities, the campus has residential accommodation for staff and students, dining facilities, and office accommodation. About the role: Reception staff are key to providing excellent hospitality to students, staff, and guests, delivering smooth service for events and conferences alongside the needs of academic life on campus. They are responsible for providing a welcoming environment for students, staff...

IT Account Manager - Central Birmingham - 30,000 - 40,000 + uncapped commission and more! I'm looking for an IT Account Manager for a fast-growing, IT solutions provider that's helping organisations rethink the way they buy, manage, and implement IT. They're now looking for a confident, proactive IT Account Manager to join their high-performing team. If you're passionate about digital transformation, thrive in a client-facing environment, and want to progress quickly into strategic account leadership, this role could be for you. Benefits for the IT Account Manager Hybrid working and a modern city-centre office Structured progression to Strategic Account Director or Sales Leadership Tech discounts, electric car scheme, and pension Life insurance, employee assistance programme, gym, and holiday trading scheme Key Responsibilities of the IT Account Manager: Manage a wide portfolio of existing client accounts and grow revenue through strong relationships...

Job Title: Part Time Receptionist Location: The Queen's Foundation for Ecumenical Theological Education, Somerset Road, Edgbaston, Birmingham Salary: 13.55 per hour Job Type: Permanent, Part Time - up to 25 hours per week About us: The Queen's Foundation is one of the oldest theological colleges in England outside Oxford and Cambridge. The attractive campus is situated across two neighbouring sites in Edgbaston, Birmingham. Teaching takes place typically seven days a week and several evenings, for most of the calendar year. As well as teaching and conference facilities, the campus has residential accommodation for staff and students, dining facilities, and office accommodation. About the role: Reception staff are key to providing excellent hospitality to students, staff, and guests, delivering smooth service for events and conferences alongside the needs of academic life on campus. They are responsible for providing a welcoming environment for students, staff...

Key Account Manager Off Trade Up to £50,000 plus car allowance, bonus and benefits Remote role Operating in retail but craving more breadth, ownership and commercial exposure? This is an opportunity to step into a Key Account Manager role within a growing drinks business operating across beer and wider alcohol categories, with strong relationships across UK retail and route-to-market customers. The Business This is a commercially driven drinks business operating at scale across the UK off-trade. Working closely with multiple producer partners, the business plays a key role in bringing drinks ranges to market, supporting customers with ranging, forecasting and supply, and ensuring consistent delivery into retail. Fast-paced, collaborative and detail-led, the culture suits people who enjoy getting under the bonnet of how retail actually works. The Role This is a grocery-focused Key Account Manager position, responsible for managing and growing a portfolio of...

JOB TITLE: Trade Account Manager SALARY: £35,000 - £38,000 per annum plus comms LOCATION: Birmingham (B33 postcode) SETTING: 3 days a week in the office (Tuesday, Wednesday, Thursday) Do you enjoy having full visibility across your client base and the initiative to uncover opportunities within existing accounts? Are you currently working for an IT reseller or distributor and ready to take the next step in your career? If so, this could be the perfect opportunity for you. We re partnering with a specialist IT distributor operating within the networking and computing space. Due to continued growth, they re looking to appoint a Trade Account Manager to manage a portfolio of active, revenue-generating accounts, identifying opportunities for upselling and cross-selling. Commutable locations Birmingham, Coventry, Walsall, Wolverhampton, Tamworth Job Specification: Trade Account Manager The Trade Account Manager is a senior, commercially focused sales role...

Customer Service Administrator Temp to Perm Opportunity Coventry (CV3) £13.45 per hour / £26,227.50 per annum 37.5 hours per week (rotating shifts between 07 00) Are you an organised and proactive Customer Service Administrator looking for a long-term opportunity in a busy, global business? Our client a worldwide supplier of goods is looking for a confident and detail-focused customer service administrator to join their friendly Coventry team on a temp-to-perm basis. This is a fantastic chance to build your career in logistics and customer service with a company that truly values its people. Working as part of a fast-paced customer service and logistics team, you ll be responsible for coordinating shipments and ensuring products reach clients across the globe on time. The role will involve: Assessing daily shipments and prioritising orders for dispatch Creating shipment manifests and labels using electronic systems Liaising with transport providers to...