Description Customer Service Team Member - Twilight - Part Time Location: Cardiff Reporting to: Customer Service Team Lead At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. About the role: Our Customer Service team is at the core of our success - and...

Receptionist - Front of House Cardiff Office-based Full-time Salary: £29,970.18 An exciting opportunity has arisen for a professional and personable Receptionist to join the Front of House team of a well-established and Top Law firm in Cardiff. As the first point of contact for clients, visitors and guests, you'll play an important role in creating a welcoming, polished and professional experience from the moment people arrive. You'll be joining a busy office environment where attention to detail, excellent customer service and strong communication skills are essential. Alongside managing the day-to-day reception function, you'll support meeting arrangements and assist with the coordination of client-facing events, working closely with colleagues across the business. This would suit someone who enjoys a varied, people-focused role and takes pride in maintaining high standards in a professional environment. What will you be doing? Welcoming clients and...

If you're an SME Account Executive looking for a role where you can genuinely take ownership of your clients and portfolio, this could be the opportunity you've been waiting for. I'm working with a well-established independent insurance broker in South Wales that is looking to appoint an SME Account Executive to join its growing team. This is a desk-based role where you'll manage the full client journey, giving you complete ownership of your portfolio from day one. You'll be responsible for handling incoming new business enquiries, placing cover, processing mid-term adjustments, managing renewals, debt chasing and providing ongoing support to your clients. With no dedicated administration support, you'll have full control over your accounts and the opportunity to build long-term client relationships. You'll inherit an established portfolio across approximately 400 SME clients, covering a diverse range of businesses including property owners, trades, shops and offices. There is...

JOB TITLE: Customer Service Advisor PAY: 14.40p/hr LOCATION: Cardiff City Centre - John Street HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. START DATE : 16th November CONTRACT: 12 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Black Horse brand. As a...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of (Apply online only) Monday to Friday (No Saturday shifts) Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and...

We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage interactions across various social media channels, web platforms, and handle phone calls, live chats, and emails. Your role will involve solving problems, providing advice, and delivering outstanding service. Each day, you'll collaborate with diverse teams within The Royal Mint, working together to consistently exceed customer expectations with every interaction. Shifts available and pay rate: Core Hours: Monday to Friday 9am - 5pm Pay rate of 25,865 What you will do on a typical day as a Customer Service Adviser for The Royal Mint: Handle a variety of customer inquiries and complaints efficiently. Represent The Royal Mint, ensuring all communications reflect its brand and values. Collaborate with...

Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. This role will involve two early shifts (7am-7pm), followed by two late shifts (12pm-12am), followed by 4 days off Overall purpose of the job: Provide the primary point of contact for Exponential-e Customers to record all issues and requests. Provide controlled triage to manage all contacts to the Service Desk to...

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we're committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Work closely with the internal and external sales teams to maintain a high level of customer service. Act as the point of contact for designated existing and potential customers. Support Commercial and Finance teams, where required, to ensure compliance. Provide excellent communication channels both internally and externally. Support Business Development Managers in the delivery of new business. Maintain and develop relationships...

Client Benefits Customer Service Adviser 3 Month Contract Bristol On Site Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Insurance and Risk Management clients. They are currently looking for a Client Benefits Customer Service Adviser to join them for a 3 month contract, however there may be an opportunity for extension. Overview of the Role: As a Customer Service Advisor, you will play a key role in supporting our clients in managing the clients Guide Flex platform. While prior experience in Employee Benefits is...

Job Advertisement: Receptionist - Temporary Position in Bristol Contract type: Temporary- Adhoc cover Location: BS1 Working days: Monday to Friday Working hours: 8am to 5pm Payrate: 13.33 an hour Are you a friendly and professional individual with a passion for providing exceptional customer service? Our client is seeking a talented Receptionist to join their team on a temporary basis in Bristol. This is an exciting opportunity to be the welcoming face of a respected company, where your skills and positive attitude will be valued and appreciated. Key Responsibilities: As a Receptionist, you will be the first point of contact for visitors and clients. Your role will include: Greeting and directing visitors with warmth and professionalism. Answering phone calls and managing inquiries in a timely manner. Maintaining a tidy and welcoming reception area. Coordinating meeting room bookings and ensuring all facilities are prepared for guests. Assisting with...

Key Account Manager (Semiconductors OR Refrigeration & HVAC) Salary: 60,000 - 70,000 (Dependent on experience) Location: Home-based (UK-wide coverage / nationwide client visits) Employment Type: Full-time, Permanent About the Role Are you a strategic sales professional with a solid engineering backbone? We are looking for a high-calibre Key Account Manager to champion and grow our most valuable client relationships. We operate at the cutting edge of technical solutions, and we are looking for a specialist who brings deep expertise in either Semiconductors OR Refrigeration & Air Conditioning (HVAC) . This is a remote, work-from-home position, but it isn't a desk-bound role. You will have the autonomy to manage your own diary as you travel across the UK to meet clients face-to-face, understand their technical challenges, and deliver high-value solutions. What You'll Be Doing Nurturing Key Accounts: Serve as the primary, trusted point of...

Customer Service Officer needed! Salary: 14.20ph Location: Bristol, BS11 Hours: Monday - Friday 8.30am - 16.30pm Till Feb 2027 Full on site working. There is no home working at all for this post. No onsite parking available. As the first point of contact, it is essential to demonstrate professional, approachable, and courteous mannerisms at all times. Visitors often arrive seeking information, or assistance, so creating a positive first impression is crucial. Key mannerisms include maintaining a friendly and welcoming attitude, greeting visitors politely, and displaying excellent listening skills to fully understand their needs. Clear and professional communication is important, ensuring information is provided accurately and in a way that is easy to understand. Patience and empathy are also vital, particularly when dealing with individuals who may be upset, frustrated, or unfamiliar with procedures. Remaining calm, respectful, and solution-focused helps build...

Are you an organised and proactive Helpdesk Coordinator with experience in facilities management, building services or a busy administrative environment? Our client is looking for a dependable Helpdesk Coordinator to join its Building Services team in Bristol. Working as part of a supportive team you will act as a central point of contact for facilities-related requests, coordinate maintenance activities and ensure jobs are completed within agreed service levels. This is an excellent opportunity for someone who enjoys a varied, fast-paced position where organisation, communication and attention to detail are essential. Key responsibilities Log and manage planned and reactive maintenance jobs using the CAFM system Monitor outstanding jobs and follow up with the relevant parties to ensure timely completion Help maintain compliance with contractual service level agreements Raise and track purchase orders associated with maintenance requests Coordinate contractor...

Sanderson is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have a contract opportunity for Temp - Front of House Administrator role . Job Title: Temp - Front of House Administrator Location: Bristol based Job type: Temp Contract. Start date: ASAP Working Pattern - Fully Onsite Duration: Until Feb End (Possibility of further extension) Temp Daily rate: £13.90 per hour. Role details: The Front of House Administrator is responsible for delivering a professional, welcoming and efficient front-of-house service as the face, acting as the first point of contact for colleagues, clients, visitors and suppliers. The role supports the smooth running of the office environment by combining reception, visitor management, meeting room coordination and administrative support, ensuring a consistently high standard of service, confidentiality and operational effectiveness....

My client are seeking an experienced Workplace Supervisor / Receptionist for this prestigious client based in Bristol. You would need to be a car driver or live locally and have previous experience in managing a corporate reception and dealing with high level customers, managing the meeting and greeting and security processes. You will have excellent English both written and spoken and be available to work on a full time basis. Hours are 8am to 4pm with 30 minutes for lunch. Parking on site Well presented and well spoken Ability to organise and manage multiple tasks Feel comfortable with face to face contact Must have full UK RTW Excellent pay rate and you will accrue holiday pay as you work. Contact me now for the excellent opportunity! We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qualifications and ability to perform the role, and no applicant will be treated less favourably because...

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Work closely with the internal and external sales teams to maintain a high level of customer service. Act as the point of contact for designated existing and potential customers. Support Commercial and Finance teams, where required, to ensure compliance. Provide excellent communication channels both internally and externally. Support Business Development Managers in the delivery of new business. Maintain and develop relationships...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

Customer Experience Advisor Salary: 26,437 plus Veolia benefits and pension Hours: 40 hours per week, Location: Cannock, WS11 8JP (Head Office) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards Access to a range of resources to support...

Customer Fulfilment Advisor Mells 40 hrs (M-F) Flexible working 3 days in the office 2 days at home Competitive salary, bonus and benefits At Marshalls plc, we believe building tomorrow's world starts with what we can create together today. Since the 1890s, we've grown from a Yorkshire stone business into a leading UK manufacturer of building, roofing and landscaping solutions. Built on generations of expertise, we're known for quality, innovation and sustainability, helping our customers bring their vision to life and create places that work today and last for generations. Together, we're building tomorrow's world. Marshalls Civils & Drainage part of our building products division design, engineer and manufacture precast solutions that support critical infrastructure and civil engineering projects. Joining our team means being part of a business that thrives on solving complex challenges and delivering infrastructure with confidence at every stage. So, what’s the...