Are you a natural problem-solver who enjoys creating positive customer experiences? We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage interactions across various social media channels, web platforms, and handle phone calls, live chats, and emails. Your role will involve solving problems, providing advice, and delivering outstanding service. Each day, you'll collaborate with diverse teams within The Royal Mint, working together to consistently exceed customer expectations with every interaction. HIT APPLY TODAY AND A MEMBER OF OUR TEAM WILL BE IN TOUCH WITH THE NEXT STEPS WITHIN 24 HOURS. Shifts available and pay rate: There are 2 shifts and payrates available Core Hours: Monday to Friday 9am - 5pm Pay rate of 24,847 Extended hours...

2 days per week (Monday & Tuesday) - Ongoing temporary role - Starting ASAP - Must pass DBS check Your new company Working for part of the emergency services Your new role Provide switchboard services, answering, screening and forwarding incoming phone calls, giving equality to the Welsh and English language. Serve visitors by greeting, welcoming and directing them appropriately, maintain signing in book and issuing visitor badges. Maintain and interrogate databases to provide information in an accurate and timely manner, including room bookings, cancellations and updating external attendee list. What you'll need to succeed Must be able to communicate in the medium of Welsh Experience of working in an admin and/or reception role Excellent communication skills Excellent organisational skills Proficient in the use of Microsoft packages What you'll get in return Ongoing temporary role £13.90 per hour DBS check is covered by the agency. 2 set...