Customer Service Officer needed! Salary: 14.20ph Location: Bristol, BS11 Hours: Monday - Friday 8.30am - 16.30pm Till Feb 2027 Full on site working. There is no home working at all for this post. No onsite parking available. As the first point of contact, it is essential to demonstrate professional, approachable, and courteous mannerisms at all times. Visitors often arrive seeking information, or assistance, so creating a positive first impression is crucial. Key mannerisms include maintaining a friendly and welcoming attitude, greeting visitors politely, and displaying excellent listening skills to fully understand their needs. Clear and professional communication is important, ensuring information is provided accurately and in a way that is easy to understand. Patience and empathy are also vital, particularly when dealing with individuals who may be upset, frustrated, or unfamiliar with procedures. Remaining calm, respectful, and solution-focused helps build...

We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage interactions across various social media channels, web platforms, and handle phone calls, live chats, and emails. Your role will involve solving problems, providing advice, and delivering outstanding service. Each day, you'll collaborate with diverse teams within The Royal Mint, working together to consistently exceed customer expectations with every interaction. Shifts available and pay rate: Core Hours: Monday to Friday 9am - 5pm Pay rate of 25,865 What you will do on a typical day as a Customer Service Adviser for The Royal Mint: Handle a variety of customer inquiries and complaints efficiently. Represent The Royal Mint, ensuring all communications reflect its brand and values. Collaborate with...

Recruiting tomorrow's Army today. Be the best to support the best. Do you enjoy helping people, answering questions and making a real difference from day one? Job title: Customer Service Advisor Job Description: Join our team as a Customer Service Advisor and play a vital role in supporting candidates on their journey to joining the British Army. Every interaction you have will help guide individuals through the recruitment process and provide them with the information and support they need to take their next step. This is a full-time, permanent position , working 37.5 hours per week , based onsite at our office in Upavon, Wiltshire . A Shift Pattern That Works for Everyone Our team operates a rotating shift pattern across the following hours: 8:30am - 4:30pm 9:30am - 5:30pm 11:00am - 7:00pm We recognise that everyone has different commitments and preferences. While you'll typically work across all shifts as part of a rota, if there's a...

Are you passionate about delivering exceptional customer service? Do you value stability and the routine of a Monday to Friday role? If so, we have the perfect opportunity for you to join our client's team as a Customer Service Administrator! Job Title: Customer Service Administrator Location: Yeovil, Somerset Salary: Up to 27,500 PA Hours: 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on Friday. Benefits: Generous Holiday Allowance: Enjoy 26 days of holiday per year, plus bank holidays, giving you plenty of time to relax and recharge. Comprehensive Health Coverage: Benefit from critical illness cover, death in service protection, and company sick pay, providing you and your family with peace of mind. Cycle to Work Scheme: Take advantage of the cycle to work scheme, promoting a healthy lifestyle and a greener commute. Attractive Pension Plan: Secure your future with the pension plan, where the employer contributes 6% and the employee...

Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...

WHAT'S IN IT FOR YOU? Supportive team environment Opportunity to develop customer service and claims handling skills Exposure to a fast-paced, dynamic working environment Chance to make a real difference to customer satisfaction MUST HAVE'S Experience in customer service within hospitality and/or a telephone based role, and/or claims handling Excellent communication skills Organised and proactive approach Attention to detail Ability to juggle multiple tasks Experience with CRM systems (Salesforce, Instanda, Xero advantageous) NICE TO HAVE'S Knowledge of FCA, PRA, regulatory standards Experience in insurance or financial services Familiarity with health and safety procedures SO, WHAT WILL YOU BE DOING? Providing exceptional customer service via email, phone, WhatsApp, and post Handling FNOL claims efficiently, liaising with internal and external stakeholders Updating client documentation and internal records accurately Staying...

Are you an organised and proactive Helpdesk Coordinator with experience in facilities management, building services or a busy administrative environment? Our client is looking for a dependable Helpdesk Coordinator to join its Building Services team in Bristol. Working as part of a supportive team you will act as a central point of contact for facilities-related requests, coordinate maintenance activities and ensure jobs are completed within agreed service levels. This is an excellent opportunity for someone who enjoys a varied, fast-paced position where organisation, communication and attention to detail are essential. Key responsibilities Log and manage planned and reactive maintenance jobs using the CAFM system Monitor outstanding jobs and follow up with the relevant parties to ensure timely completion Help maintain compliance with contractual service level agreements Raise and track purchase orders associated with maintenance requests Coordinate contractor...

Customer Experience Advisor Salary: 26,437 plus Veolia benefits and pension Hours: 40 hours per week, Location: Cannock, WS11 8JP (Head Office) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards Access to a range of resources to support...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of (Apply online only) Monday to Friday (No Saturday shifts) Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and...

Do you currently work within administration, operations or warehousing? Looking for a new challenge and a new role where you can develop and grow your career? This is a fantastic opportunity to step into a newly created role where you will learn every area of the business, be involved in business improvement and where your hard work and dedication could mean you can quickly develop into a management position! Job Title: Operations Coordinator Salary: 35,000 - 40,000 DOE Location: Wincanton Hours: Full time (37.5 hours per week, Monday to Friday) hours could be flexible for the right person Benefits: 25 days holiday, free parking, contributory pension Company: A local engineering firm who manufacture and resell their products. A small team of who are all committed to quality and service ensuring their product meets the demanding needs of the customer. Role: This is a newly created role and an exciting opportunity to join the company at a time of growth. You will...

Waste Collector Overview We are seeking a dedicated and reliable Waste Collector to join our diverse team. At our organisation, we pride ourselves on fostering an inclusive and equitable workplace where every individual's contribution is valued. As a Waste Collector, you will play a vital role in maintaining clean and sustainable communities by ensuring the efficient collection and disposal of waste materials. Responsibilities Collect waste and recyclable materials from residential, commercial, and public locations following established routes and schedules. Operate waste collection vehicles and equipment safely and responsibly. Sort and separate waste according to company and environmental guidelines to promote recycling and reduce landfill use. Report any hazards or issues encountered during collection, including damaged bins or safety concerns. Maintain cleanliness and proper maintenance of vehicles and equipment. Work collaboratively with team members to meet daily...

Receptionist - Weekend & Ad Hoc Cover Swindon Location: SN3 3BW Pay: 13.50 per hour Our client is looking for a professional and reliable Receptionist to provide weekend and ad hoc cover at their site in SN3. This is a flexible opportunity for someone with excellent customer service skills who enjoys working in a front-of-house environment. Key Responsibilities: Welcoming visitors and managing sign-in procedures Answering and directing incoming calls Handling general reception and administrative duties Maintaining a professional and tidy reception area Assisting with visitor queries and site access procedures Requirements: Previous reception, administration, or customer service experience Strong communication and organisational skills Professional and friendly manner Ability to work independently and adapt to varying cover requirements This is an excellent opportunity for someone seeking flexible work with weekend shifts and additional ad hoc...

WHAT'S IN IT FOR YOU? Leadership opportunity within an established sales team Chance to develop and implement innovative strategies Supportive environment focused on continuous improvement Opportunity to influence business growth and profitability Work with a committed management team MUST HAVE'S At least two years' sales management experience in B2B environment Proven track record of achieving and exceeding sales targets Strong commercial acumen with focus on profitable growth Excellent people management skills Good IT literacy, especially in Microsoft Excel and CRM systems Strong analytical skills and data-driven decision-making ability Effective communicator with strong written and verbal skills NICE TO HAVE'S Experience in managing sales KPIs and reporting Knowledge of financial principles, including P&L and balance sheet interpretation Familiarity with strategic process improvement techniques Previous experience in the same or...