Customer Service Officer Bristol 28,000 - 30,000 Monday-Friday Days Early Finish Friday Benefits:- 25 Days Holiday + Banks Our client is a leading industrial manufacturing company, with a reputation for product quality which is second to none and industry leading standards. They are looking for a charismatic, driven and hands-on Customer Service Officer to liaise with customers and provide and process information in response to enquiries, concerns and requests about products and services in a timely manner. Role & Responsibilities: Manage key customer accounts, ensuring satisfaction, timely communication, and order accuracy. Act as the primary liaison between customers and internal teams (production, purchasing, quality, and finance). Monitor and report on order status, performance against budget, and customer trends. Ensure all orders meet ISO 9001 standards and company contract review procedures. Handle daily tasks including stock...

Join Our Client South Gloucestershire Council's Team as a One Stop Shop Customer Care Officer! Are you passionate about delivering exceptional customer service and making a real difference in your community? We are looking for a dedicated One Stop Shop Customer Care Officer to join our vibrant team in Kingswood. This is a temporary, full-time position with an hourly rate of 13.47. About the Role: As a key member of our Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. You will handle complex and challenging situations, providing valuable support to individuals in need, some of whom may be vulnerable. Your role will encompass: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services like Council Tax and Housing Benefits. Promoting digital inclusion, helping...

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 26,500 per annum Hours 09.00-17.30 (phone number removed) Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses are sent within specified timelines. Conducting...

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: £26,500 per annum Hours 09.00-17.30 (08.30-17.00) Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses are sent within specified timelines. Conducting regular...

Customer Service Representative Location: Caerphilly, CF83 Pay: 12.21 per hour Contract: 3 months, Full-Time (potential for extension) The Opportunity Are you a natural problem-solver who thrives in a fast-paced environment? We are looking for a dedicated Customer Service Representative to join our dynamic team in Caerphilly. This isn't just about answering phones; it's about becoming an expert for our customers and building lasting relationships through professional, empathetic support. Your Day-to-Day Manage Inquiries: Handle customer questions via multiple channels with speed and professionalism. Problem Solve: Identify customer needs, troubleshoot issues, and provide accurate solutions. Data Management: Use our CRM system to process orders, returns, and exchanges while maintaining precise records. Collaborate: Work closely with cross-functional teams to resolve complex cases and ensure a seamless customer journey. Continuous Growth: Stay...

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 10 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 2 weeks per year Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Creating attractive food and counter displays Representing Defence and maintaining a positive brand image Handling cash and operating the cash...

Customer Service Advisor Location: Bridgwater, Somerset Salary: 24,720 per annum Hours: 37.5 hours per week, Monday-Friday (8:00am - 5:00pm) Why You'll Love This Role Looking for a role where you can bring your personality, energy, and ideas? Join a forward-thinking manufacturing company that values fresh perspectives and teamwork. You'll be part of a lively, supportive environment where no two days are the same, and your input really matters. Perks You'll Enjoy Generous holiday allowance + option to buy 3 extra days Discounted full gym membership & cycle-to-work scheme Free on-site parking Award-winning Employee Assistance Programme Competitive pension scheme What You'll Be Doing Connect with customers: Answer queries via email, phone, and social media - always leaving a great impression. Own the process: Manage orders from start to finish using the ERP system. Keep projects on track: Update customers so they're always in the loop. Collaborate:...

Customer Service Advisor Private Patients Team Permanent Full-Time St Mellons Competitive salary plus excellent benefits We're looking for proactive, customer-focused Customer Service Advisors to become part of our dedicated Private Patients Team . In this key role, you'll be the first point of contact for self-funding patients, guiding them from initial enquiry through to booking consultations, diagnostics, or treatments. You'll be responsible for converting warm leads into appointments while ensuring a smooth, supportive, and positive experience throughout their healthcare journey. If you're passionate about delivering exceptional service and making a real difference in patients' lives, we'd love to hear from you. Duties and responsibilities Handling own enquiry workload effectively Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to booking Working to agreed KPIs with positive and proactive...

Are you a natural problem-solver who enjoys creating positive customer experiences? We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage interactions across various social media channels, web platforms, and handle phone calls, live chats, and emails. Your role will involve solving problems, providing advice, and delivering outstanding service. Each day, you'll collaborate with diverse teams within The Royal Mint, working together to consistently exceed customer expectations with every interaction. HIT APPLY TODAY AND A MEMBER OF OUR TEAM WILL BE IN TOUCH WITH THE NEXT STEPS WITHIN 24 HOURS. Shifts available and pay rate: There are 2 shifts and payrates available Core Hours: Monday to Friday 9am - 5pm Pay rate of 24,847 Extended hours...

Job Title: Temporary to Permanent Customer Service Administrator Location: Taunton (Due to the location you must be a driver) Hours: Monday to Friday, 8:30 am - 4:30 pm Hourly rate: 12.82 Benefits whilst you are temping through Office Angels: Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of support We are seeking a reliable, proactive Administrator to join a welcoming and supportive team. Based in a modern office with beautiful views, this position offers a fantastic opportunity to become part of a company that truly values its people. This role will start on a temporary basis, with the potential to become permanent for the right candidate, so immediate availability or a short...

Adecco are pleased to be recruiting for a ICT Help Desk Technician! to work within the South Gloucestershire Council. Are you passionate about technology and eager to help others? Our client, a dynamic organisation in the public sector, is looking for a dedicated ICT Help Desk Technician to provide exceptional technical support to education customers. If you thrive in a fast-paced environment and love troubleshooting, we want to hear from you! Position: ICT Help Desk Technician Location: Yate, Site Visits & Remote Hourly Rate: 16.62 per hour Working Pattern: Full Time, Monday to Friday 37 hours per week 8:30am - 4:30pm Driving Required: Yes What You'll Do: As an ICT Help Desk Technician, you will be the first line of support for our education customers, delivering assistance via telephone, remote support, and site visits. Your role will involve: Providing top-notch service desk support while adhering to pre-defined processes. Utilising remote support tools...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: IT Service Desk Specialist Location: Bristol 5 days on site Contract Type: 6 months - possibility for extension We're looking for an experienced IT Service Desk Specialist to join a busy Data Platforms team supporting Reporting and Analytics applications for a leading utility client. This role will suit someone who enjoys working at the intersection of IT operations and the business - managing access, supporting applications, coordinating changes, and incidents through the service desk. Key Responsibilities: Act as the...

Join Our Client South Gloucestershire Council's Team as a One Stop Shop Customer Care Officer! Are you passionate about delivering exceptional customer service and making a real difference in your community? We are looking for a dedicated One Stop Shop Customer Care Officer to join our vibrant team in Kingswood. This is a temporary, full-time position with an hourly rate of 13.47. About the Role: As a key member of our Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. You will handle complex and challenging situations, providing valuable support to individuals in need, some of whom may be vulnerable. Your role will encompass: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services like Council Tax and Housing Benefits. Promoting digital inclusion, helping...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established...

Temporary Receptionist role Working days: 17th, 19th, 26 th March Shift times: 09:00-17:00 Pay rate: 12.60 an hour Location: Cardiff CF10 What You'll Do: As our Receptionist, you will be the first point of contact for clients and visitors. Your role will be essential in creating a welcoming atmosphere and ensuring smooth day-to-day operations. Here's what you can expect: Greet and assist visitors with a warm and friendly demeanor Manage incoming calls and direct them to the appropriate departments Maintain a tidy reception area that reflects our professional image Handle incoming and outgoing mail and packages Support administrative tasks and provide assistance to team members as needed Coordinate meeting room bookings and assist with any guest requirements What We're Looking For: We want someone who is not just skilled but also has a positive attitude! Here's what you should bring to the table: Excellent communication skills, both verbal and written A...

Do you want to work for a customer centric organisation, who put their people and customers at the heart of everything they do and encourage ideas and accountability at all levels? Do you enjoy problem solving and helping people when they need it most? If the answer is yes, then this could be just the exciting new opportunity you've been looking for! What you'll be doing Reporting to the Service Manager you'll ensure incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times. Typically you'll speak to customers over the phone and email, managing and solving general queries and complaints for our customers. You'll investigate and help determine the cause of issues, resolving and recording all queries and complaints. Experience that will put you ahead of the curve Great interpersonal skills - you'll be able to demonstrate experience of handling customer...

Temporary ongoing Receptionist role Location: Swindon SN5 Working days: Weekend only (SAT to SUN) Working hours: Sat-8:30-5:30 Sun 11-4 Pay: 12.21 an hour Key Responsibilities: As our Weekend Receptionist, you will: Greet customers with a warm, friendly smile and assist them with inquiries. Answer phone calls and direct them to the appropriate team member. Maintain an organized front desk area, ensuring it's tidy and welcoming. Handle customer transactions and assist with basic administrative tasks. Provide information about our products and services, helping customers find exactly what they need. What We're Looking For: Great Communication Skills: You should be able to engage with customers and team members confidently and effectively. Positive Attitude: Bring your cheerful personality to the workplace and create a lively atmosphere. Organizational Skills: Keep our reception area running smoothly with your attention to detail. Customer-Focused Mindset:...

Business Development Manager - Hereford Salary: 40,000 + Commission About the Role A growing, owner-led organisation in the payments industry is seeking a driven and experienced Business Development Manager to support its next phase of expansion. After significant investment in products and services, the company is now focused on accelerating growth and strengthening its market presence. This role is ideal for someone who thrives in a hunter-style sales environment , is confident identifying new opportunities, and has a proven ability to close deals. The position is office-based in Hereford , with regular UK-wide travel for client visits and industry events. Key Responsibilities New Business Generation - Proactively identify, target, and pursue new business opportunities through market research, outreach, networking, and prospecting. Sales Strategy Execution - Develop and deliver impactful sales strategies to achieve revenue targets. Client Acquisition...

Adecco are currently supporting their client in recruiting for a Logistics Account Manager for their client based in Hungerford. Key Duties & Responsibilities: Manage the day-to-day operational performance of assigned customer accounts, ensuring service excellence and smooth logistics processes. Monitor inbound and outbound activity to ensure SLAs and KPIs are met, escalating issues where necessary. Build and maintain strong customer relationships, acting as the main point of contact for queries, issues, and service updates. Coordinate closely with internal teams, including warehouse and customer service, to ensure timely and accurate fulfilment of customer requirements. Prepare and issue accurate invoices in line with agreed customer rates and company procedures. Track order volumes and stock movements to support effective warehouse planning and resource allocation. Manage customer expectations by communicating proactively about delays, changes, or service...

JOB TITLE: Account Manager/ Business Development Executive Leading IT Distributor SALARY: £28,000-£32,000+ Uncapped OTE & Benefits LOCATION: Hungerford, Berkshire RG17 Are you working within the IT channel and ready to take the next step in your sales career? Do you enjoy winning new business and excel at building long-term customer relationships? If technology excites you and career progression matters, this is an opportunity not to miss. If you re hungry to succeed in sales, read on. My client is a leading IT hardware Distribution specialist and due to growth, they are looking to hire a Sales Account Manager to be based from their Hungerford offices on a hybrid basis 3 days a week in the office and 2 from home. ROLE: Account Manager/ Business Development Executive Focusing on reigniting lapsed accounts and targeting net new business you ll target around 400 accounts that have at some point spent with my client as well as the following key responsibilities: - Drive...