Office Angels
Hove, Brighton and Hove BN3, UK
Customer Service Representative Location: Hove Hours: Full-time, 37.5 hours per week Salary: Up to 26,000 (depending on experience) Immediate Start! We're working with a well-established engineering and manufacturing business to find a proactive Customer Service Representative to join their friendly team in Hove. You'll be responsible for supporting customers with their orders and enquiries, managing accounts, processing orders through the ERP system, and ensuring excellent service throughout the sales process. Duties of the role (but not limited to) include: To communicate and update all customers on commercial aspects via email and telephone. To create new accounts for customers and mainting data for existing clients. To process customer orders in ERP systems and help with customer progress requests. To complete invoicing and order acknowledgement processing To manage the quotation process and contract reviews. To support external Sales Engineer requests....
