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a2dominion
18 Sep, 2026
Permanent Contract
Contact Centre Manager - Housing
£65,826 yearly
a2dominion Hybrid (Ealing, West London)
Contact Centre Manager - Housing A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service Manager, Customer Experience Manager, Customer Contact Manager, Customer Services Manager, Service Delivery Manager, Call Centre Manager This role is officially known as an Interim Contact Centre Manager (Customer & Digital)   SALARY: £65,826 per annum + Benefits LOCATION: Hybrid / Ealing, West London - with office attendance in Ealing at least 3 times a week and attendance at other offices when required JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday...
Huntress - Crawley
26 Sep, 2026
Permanent
Service Co-ordinator
Huntress - Crawley Crawley, UK
Service Co-ordinator 26,000 - 28000 Crawley - Office based Permanent - Full time Do you enjoy working in a busy customer service and administration role? Do you have excellent communication skills and a good eye for detail? This could be the role for you! This varied role will see you providing day-to-day administrative and customer service support to a busy team, with responsibilities including: Processing customer orders and enquiries Preparing quotations Raising invoices Managing emails and incoming calls Updating internal systems and records Maintaining accurate information Supporting the wider team with general administration Identifying opportunities to support customer requirements Providing cover and assistance to other areas of the business when required Ad hoc administrative duties Your strong communication skills, excellent organisation and attention to detail will enable you to excel in this role. We're looking for someone who is confident...
Ep
05 Oct, 2026
Permanent
Insurance Account Executive - High Net Worth
Everywhen, part of the Ardonagh Group East Grinstead, UK
Are you someone who thrives in the Insurance Industry ? We're on the hunt for an experienced Private Clients Account Executive skilled in High Net Worth to come and join our team in East Grinstead who will use their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on What experience do our Account Executives need? It's essential that you have proven previous Personal Lines experience gained from within the Insurance Industry. The rest is all about you as a person; Experience with High Net Worth insurance is a must The ideal candidate would preferably have a minimum of 2 years experience Most important is your ability to bring your best self to work every day to give our clients the best possible experience...
Surrey County Council
09 Sep, 2026
Permanent
Receptionist and Business Support Assistant
Surrey County Council Reigate RH2, UK
The starting salary for this role is 28,546 per annum, working 36 hours per week. Be the first point of call at Surrey Fire & Rescue Service! Are you an organised, professional and customer-focused administrator looking for a role where your work genuinely makes a difference? Surrey Fire & Rescue Service is seeking a Receptionist & Business Support Assistant to become a key member of our Business Support Team. This is an exciting opportunity to work at the centre of a busy emergency service organisation, providing essential support to operational crews, managers, partners and members of the public. As the first point of contact for our Headquarters, you'll play a vital role in creating a professional and welcoming experience for visitors while ensuring vital communications, information and administrative processes run smoothly across the Service. This is a full-time, office-based position located at Surrey Fire & Rescue Service Headquarters in Reigate. Due to...
South East Water
01 Oct, 2026
Permanent
Customer Service Advisor
South East Water Snodland, UK
Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...
South East Water
24 Sep, 2026
Permanent
Customer Service Apprentice
South East Water Snodland, UK
Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...
Barker Ross
29 Sep, 2026
Temporary
Operations Support Agent
Barker Ross Dartford, UK
Barker Ross are currently recruiting for an Operations Support Agent to join a busy operation in Crayford . This is a great opportunity for someone looking for a long-term role, with the potential to move into permanent employment for the right person. The role: 14.02 per hour Monday to Friday 40 hours per week AM and PM shifts available Start date: ASAP Long-term opportunity Potential for permanent employment What you'll be doing: You'll be supporting the day-to-day operation and helping to keep everything running smoothly. Your responsibilities will include: Dealing with customer enquiries Investigating shipments Managing failed deliveries and collections Data entry and updating internal systems Communicating with drivers, customers and other stations Following processes and ensuring information is accurate Working to deadlines in a busy environment We're looking for someone who: Is confident using computers and can learn new systems...
BELMOND
24 Jul, 2026
Full Time
Bartender
BELMOND Chelsea, London, UK
As a Bartender at The Cadogan you will join our fantastic bar team who look after each other, our amazing property and our guests.    If you are looking to develop your skills and be part of the future of luxury, this is your moment.      Primary Responsibilities Include    Expertly mix drinks, including both alcoholic and non-alcoholic beverages, according to drink recipes and customer preferences.   Efficiently manage multiple customer orders, ensuring each customer gets the right drink without delay.  Be knowledge about all drinks, specials, and seasonal offerings, and promote these items to enhance the customer experience.     About Us      Enchanting guests since 1887, The Cadogan A Belmond Hotel is located at the crossroads of London's desirable cultural neighbourhoods; Chelsea, Knightsbridge, and Belgravia and offers guests a refined residential experience within a restored townhouse.  The hotel’s 54 rooms and suites artfully blend a rich historical legacy...
pL
18 Sep, 2026
Permanent
Customer Service Agent
proAV Limited Englefield Green, UK
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per...
RM Recruit
22 Sep, 2026
Contract
Customer services officer (Housing)
£20.00 - £30.00 hourly
RM Recruit Lambeth, London, UK
RM Recruit is working in partnership with our Lambeth based housing client to recruit an experienced Customer Services Officer to join their London Housing Team for a period of 4 months. There is a strong likelihood of this role transitioning into a permanent placement for the right candidate. This is an excellent opportunity for an experienced customer service professional with a strong background in housing and, in particular, housing repairs to join a busy and resident-focused housing service. As Customer Services Officer, you will provide a high-quality, responsive and efficient housing management service to residents and leaseholders. You will act as a key first point of contact for residents, responding to telephone and email enquiries relating to housing management and repairs. You will also provide administrative support to the wider London Housing Team and work closely with colleagues to ensure resident enquiries, repairs and actions are progressed efficiently....
PF
02 Oct, 2026
Permanent
Onsite Helpdesk Engineer - Japanese Speaker
People First London, UK
Ref : 23514 Job Title : Onsite Helpdesk Engineer - Japanese Speaker The Skills You'll Need : Japanese / English, 1st & 2nd Line IT Support, Network Troubleshooting Your New Salary : Up to £39,000 + commuting expenses Location : London Contract : 1-year Fixed Term Contract (potential extension) Hybrid : No - Onsite Start : ASAP Working hours : Monday-Friday, 8:00-16:00 / 9:00-17:00 What You'll be Doing : Provide onsite 1st and 2nd line IT support via face-to-face, email, telephone, remote access and chat. Manage and update support tickets through the IT ticketing system. Support Microsoft 365, user accounts, endpoint devices and related IT services. Perform basic Windows Server administration and initial incident troubleshooting. Carry out initial network and server incident triage and escalate complex issues where required. Support operational security activities, including security alerts, vulnerability and patch status checks....
CL
02 Oct, 2026
Permanent
Account Manager
Claranet Limited London, UK
The Role As an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. Acting as the main point of contact for customers through all growth-related conversations and activities, you will be accountable for ensuring excellent customer experience across the end-to-end lead to order process, coordinating inputs from other teams and functions as required. Key Responsibilities Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Work closely with the Head of Corporate Accounts and Sales Engineering on account development plans Collaborate with...
Reeson Education
25 Sep, 2026
Temporary
School Receptionist/Administrator
£16.00 - £18.00 hourly
Reeson Education London, UK
School Receptionist/Administrator Location: South East London Contract: Full-time, Temp-to-Perm Rate: Negotiable based on experience Start Date: September 2026 A specialist school in South East London is seeking an experienced School Receptionist/Administrator to join its busy school office on a full-time, temp-to-perm basis. This School Receptionist/Administrator role is suited to someone with school administration experience who is familiar with MIS systems and has experience working within a busy school environment. The successful School Receptionist/Administrator will manage reception duties and a range of administrative tasks across the school. The Role - School Receptionist/Administrator As a School Receptionist/Administrator in South East London , the successful candidate will manage the day-to-day duties within the school office. Duties will include: Welcoming pupils, parents, visitors and staff to the school. Answering telephone calls and...
Claranet
23 Sep, 2026
Permanent
Account Manager
Claranet London, UK
The Role As an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. Acting as the main point of contact for customers through all growth-related conversations and activities, you will be accountable for ensuring excellent customer experience across the end-to-end lead to order process, coordinating inputs from other teams and functions as required. Key Responsibilities Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Work closely with the Head of Corporate Accounts and Sales Engineering on account development plans Collaborate with...
SD
23 Sep, 2026
Permanent
Junior Account Manager
Sphere Digital Recruitment London, UK
Junior Account Manager - AdTech / Digital Advertising London Hybrid Competitive Salary + Commission I'm working with an exciting, growing AdTech business that is looking for a Junior Account Manager to join its UK commercial team and support the growth of its agency partnerships. This is a great opportunity for someone early in their career who wants to build their experience across digital advertising, AdTech and agency sales, working closely with some of the biggest media agencies in the UK. You'll be responsible for: Supporting relationships with media agencies and their clients Working closely with the wider sales team to deliver campaigns and grow accounts Managing day-to-day agency communication and responding to briefs Helping develop new opportunities within existing agency relationships Supporting the sales process from initial brief through to campaign delivery Building a strong understanding of the digital advertising and AdTech landscape Working with...
AR
22 Sep, 2026
Temporary
Service Desk Coordinator
Australasian Recruitment Company London, UK
SERVICE DESK COORDINATOR A temporary opportunity to support an exciting fashion label with the IT support helpdesk! SERVICE DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting for hardware, software, and network-related issues Documenting all incidents, service requests, and resolutions accurately and thoroughly Escalating complex issues to the appropriate teams or senior analysts as needed Collaborating with other IT teams to resolve issues and implement solutions Assisting with user account management tasks such as password resets and access provisioning Contributing to knowledge base articles and documentation to improve service efficiency and effectiveness Participating in training sessions to stay updated on new technologies and processes Maintaining a positive and professional demeanour when interacting with users, ensuring...
SD
19 Sep, 2026
Permanent
Senior Account Manager - Creator Growth
Sphere Digital Recruitment London, UK
Senior Account Manager - Creator Growth London £50,000-£70,000 DOE 5 days in office I'm working with a fast-growing, VC-backed tech business that is changing the way consumer brands approach creator marketing. Their AI-powered platform helps some of the UK's fastest-growing DTC brands turn creator and influencer activity into a scalable, measurable growth channel - combining creator strategy, performance marketing, data and AI. They're now looking for a Senior Account Manager to own and grow a portfolio of creator programmes. The role This isn't traditional influencer account management or campaign delivery. You'll essentially own each client's creator channel - understanding their wider business and growth objectives, building the strategy around them, analysing performance and continuously testing ways to improve results. You'll be part strategist, part account manager and part growth marketer , working with AI-powered technology that handles much of...
AR
16 Sep, 2026
Temporary
Customer Care Consultant
Australasian Recruitment Company London, UK
CUSTOMER CARE CONSULTANT Our client is a world-leading online Retail Company based in South East London, and they are looking for a Customer Care Consultant to join their team on a temporary basis. The purpose of this position is to ensure that clients receive their ordered goods on time and according to the agreed terms. This is an exciting opportunity for someone to join a great team and a company that is well known for their high standard of customer care. If you are highly customer-focused with strong communication skills, both verbal and written, have a customer care service background, and you are looking for a great opportunity, this is for you. CUSTOMER CARE CONSULTANT ROLE: Ensuring outbound orders are processed accurately and within agreed service levels, while maintaining high levels of customer service Liaising with other departments to meet customer demands and resolving issues that could delay shipments Facilitating customer returns within set time...
AWD online
08 Sep, 2026
Full Time Permanent
Hotel Porter / Food and Beverage Assistant
AWD online London, UK
Hotel Porter / Food and Beverage Assistant A well-established hotel chain has a great opportunity for a friendly, professional and customer-focused hospitality candidate to provide guest assistance, visitor information, luggage support and food and beverage service within a busy Central London hotel. If you’ve also worked in the following roles, we’d also like to hear from you: Concierge Assistant, Guest Services Assistant, Front of House Assistant, Hotel Reception Assistant, Bar Assistant, Hospitality Assistant, Guest Services Porter, Hotel Assistant   PLEASE NOTE: This is not a Security role and candidates must be prepared to carry out Food and Beverage Assistant duties which includes working behind the Bar.   SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent   JOB OVERVIEW This is a fantastic opportunity for a Hotel Porter / Food and Beverage Assistant who enjoys...
Civica
08 Sep, 2026
Account Executive - CES
Civica London, UK
Account Executive _ Civica Election Services Hybrid (2 days per week preferred in the Clarendon Road, London N8 office) Description We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you'll love this role of Account Executive This is an exciting opportunity to join Civica Election Services (CES), supporting public and private sector organisations across the UK. As an Account Executive, you will play a key role in driving growth through account management,...
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