French Speaking Customer Service Administrator Liverpool Salary - 30,000 per annum Full time - Monday to Friday, 8:45am - 5pm 12 month Fixed Term Contract Holidays - 25 days + bank holidays + birthday off! We are currently looking to hire an experienced Customer Service Administrator who is fluent in both French and English. Our client operates on an international scale and requires a bilingual candidate to process customer orders for their French market. The role will be on offered on an initial 12 month fixed term contract. Key Duties: Communicating with French accounts verbally and in writing Processing orders Maintaining the in-house database Providing a first point of contact for the French market customers Assist periodically with stock taking What experience do you need? Fluent in both French and English languages Good spoken and written communication skills Reliable with excellent time management skills Experience inputting data...

Medical Receptionist / Care Navigator Job Type: Permanent, full time role with hours available of 30-36 hours per week) Salary: £25,127 per annum (pro rata based off working hours - £13.45 per hour) Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week. I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist on a permanent basis at a large medical centre in the North Liverpool area. As a Medical Receptionist / Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre. Key Responsibilities: Greeting and assisting patients at the reception desk. Managing incoming calls and directing them to the appropriate departments. Scheduling...

Job Title: Customer Care Specialist Agent Location: Liverpool City Centre on a hybrid working basis Salary: 28,459 per annum Job Type: Permanent, Full Time Working Hours: Monday to Friday 9:00am to 5:30pm, 37.5 hours a week Looking for a new challenge? Do you have a passion for delivering exceptional service and good outcomes for customers? Are you compassionate, empathetic and an outstanding communicator? What You'll Be Doing: Supporting customers experiencing financial difficulties and/or vulnerability providing good customer outcomes meeting both customer and business needs Providing great customer service (using models including TEXAS and IDEA) with the aim of a one call resolution Assisting customers/businesses with debts owed - ensuring these are recovered meeting both the customer and business needs. Responding to queries from clients and agents received by phone, email or letter in a courteous and helpful manner and ensuring that all information...

Job Title: Finance Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...

Job Title: Finance Customer Service Representative Location: Liverpool / Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering...

Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Providing customers with bespoke insurance quotations, tailoring products to individuals needs Dealing with both existing and new customers Retaining existing clients Upselling additional products Always providing Excellent customer...

Customer Service Administrator Liverpool City Centre Full-time Monday to Friday, 9:00am - 5:00pm 25,000 basic + 4,000- 5,000 annual bonus The Role We are recruiting for a highly organised and customer-focused Customer Service Administrator to join a growing and supportive team in Liverpool City Centre. This is a fantastic opportunity for someone who enjoys a varied role, combining administration with customer support, while working closely with Senior Account Managers to deliver an excellent client experience. Key Responsibilities Provide administrative support to Senior Account Managers, ensuring smooth day-to-day account management Act as a key point of contact for customer queries, delivering a professional and efficient service Process and manage client information accurately, maintaining up-to-date records Handle inbound and outbound communications via phone and email Support account activity, ensuring deadlines and service levels are met Assist with...

Job Description We are looking for an enthusiastic and highly motivated Customer Service Advisor (Also known locally as a Property Manager ) to complement our Property Management Team within our Lettings Department in Birkenhead: The Wirral . As a Customer Service Advisor, you will provide property management and tenancy support services to branches, landlords and tenants. Starting Salary £25,000 What's in it for you as a Customer Service Advisor? Get full training and development A good understanding of the residential lettings industry Fast paced, fun environment Regular team meetings Full company briefings A career pathway Key responsibilities of a Customer Service Advisor. Act as a central point of contact managing the effective resolution of queries from clients and colleagues Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety...

Customer Service Administrator / Office Assistant A great opportunity for an organised and customer-focused person to join a busy office team, supporting customer service, logistics and purchasing administration for a manufacturer of bespoke identification products. If you’ve also worked in the following roles, we’d also like to hear from you: Office Administrator, Administration Assistant, Administrator, Admin Assistant, Customer Service Advisor, Customer Service Assistant, Customer Support Advisor, Business Support Administrator   SALARY: £22,568 per annum (depending on experience)         LOCATION: Bromborough, Wirral, Merseyside, North West England JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Administrator / Office Assistant who enjoys varied administration, customer contact and supporting busy operational teams. As the Customer Service...