Customer Service Specialist Birmingham central (hybrid after probation) C £30,000 Negitiable, Dep on Exp + 10% Bonus + fantastic Benefits package (see below) Working Hours: 8:00 4:30/ 9:00-5:30 (either or/or a mix of the two) Are you passionate about delivering world-class customer service while navigating the fast-paced world of international logistics? We re looking for an experienced Customer Service professional who can provide exceptional support to our valued Clients. We are seeking someone who is passionate about service and will always put the Customer first. Someone who understands the logistics of getting products out to the market and the problems that can be incurred. Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Handling international orders and co-ordinating shipments together with the team in Holland. Being responsible for the order...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8.30 to 6pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source...

Job Title: Graduate Scheme - Business Development Salary: £27k basic + £10k Commission Sector: Financial Services Our client are looking for ambitious graduates to help enhance their presence, to generate revenue by capitalising on warm leads and opening the door to new ones, thereby increasing their book of business with a customer-led approach. There is no limit to where you can go with our client - so if you've got a degree, excellent communication skills and plenty of enthusiasm, this is the opportunity for you! The company: Our client is a leading and nationally recognised financial services provider, relied upon by customers globally. With a reputation for excellence, their offering sets them apart from their competitors and they continue to dominate their market. Graduate Scheme - Business Development Package: A competitive basic salary of £27k £10k commission taking your total earnings significantly higher! Full, inclusive training Excellent scope for...

Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - Central / South (West Midlands, Coventry, Leicester, Oxford) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar...

Job Title: Part Time Receptionist Location: The Queen's Foundation for Ecumenical Theological Education, Somerset Road, Edgbaston, Birmingham Salary: £13.55 per hour Job Type: Permanent, Part Time - up to 25 hours per week About us: The Queen's Foundation is one of the oldest theological colleges in England outside Oxford and Cambridge. The attractive campus is situated across two neighbouring sites in Edgbaston, Birmingham. Teaching takes place typically seven days a week and several evenings, for most of the calendar year. As well as teaching and conference facilities, the campus has residential accommodation for staff and students, dining facilities, and office accommodation. About the role: Reception staff are key to providing excellent hospitality to students, staff, and guests, delivering smooth service for events and conferences alongside the needs of academic life on campus. They are responsible for providing a welcoming environment for students, staff...

A rare opportunity for an experienced National Account Manager with a vast knowledge of the home improvements, DIY sector to join the UK division of a multi-million dollar manufacturer. BASIC SALARY: £60,000 - £70,000 BENEFITS Annual Bonus Company Car Pension Executive Benefits Mobile LOCATION: Home based COMMUTABLE LOCATIONS: Birmingham, Swindon, Reading, Oxford, Watford, Gloucester, Worcester JOB DESCRIPTION: National Account Manager - Home Improvements / DIY Sector Reporting to the UK Managing Director, you will be an experienced and driven National Account Manager who will lead and grow key customer relationships within the home improvements sector. You will be responsible for managing major national accounts, developing long-term commercial strategies, and driving profitable growth across multiple product categories. KEY RESPONSIBILITIES: National Account Manager - Home Improvements / DIY Sector As our National Account Manager, you will : Manage and grow existing...

Join Our Team as a Customer Service Administrator! Fixed Term Contract (Mat Cover) Full Time Birmingham Annual Salary: 30,000 - 32,000 Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your skills can shine? If so, we want you to be part of our vibrant team! What You'll Do: Provide high-level customer service, ensuring 100% satisfaction. Manage quote updates and maintain existing accounts. Handle incoming calls with a smile, aiming to answer within three rings. Resolve customer queries professionally and effectively. Ensure all Service Level Agreements (SLAs) are met. Collaborate with Operations to address customer concerns. Take ownership of the ongoing quote process, ensuring timely updates and approvals. Complete team sales reports and undertake related project work. What We're Looking For: Excellent computer proficiency (MS Office: Word, Excel, Outlook, PowerPoint). Strong written...

IT Account Manager - Central Birmingham - 30,000 - 40,000 + uncapped commission and more! I'm looking for an IT Account Manager for a fast-growing, IT solutions provider that's helping organisations rethink the way they buy, manage, and implement IT. They're now looking for a confident, proactive IT Account Manager to join their high-performing team. If you're passionate about digital transformation, thrive in a client-facing environment, and want to progress quickly into strategic account leadership, this role could be for you. Benefits for the IT Account Manager Hybrid working and a modern city-centre office Structured progression to Strategic Account Director or Sales Leadership Tech discounts, electric car scheme, and pension Life insurance, employee assistance programme, gym, and holiday trading scheme Key Responsibilities of the IT Account Manager: Manage a wide portfolio of existing client accounts and grow revenue through strong relationships...

Job Title: Part Time Receptionist Location: The Queen's Foundation for Ecumenical Theological Education, Somerset Road, Edgbaston, Birmingham Salary: 13.55 per hour Job Type: Permanent, Part Time - up to 25 hours per week About us: The Queen's Foundation is one of the oldest theological colleges in England outside Oxford and Cambridge. The attractive campus is situated across two neighbouring sites in Edgbaston, Birmingham. Teaching takes place typically seven days a week and several evenings, for most of the calendar year. As well as teaching and conference facilities, the campus has residential accommodation for staff and students, dining facilities, and office accommodation. About the role: Reception staff are key to providing excellent hospitality to students, staff, and guests, delivering smooth service for events and conferences alongside the needs of academic life on campus. They are responsible for providing a welcoming environment for students, staff...

Key Account Manager Off Trade Up to £50,000 plus car allowance, bonus and benefits Remote role Operating in retail but craving more breadth, ownership and commercial exposure? This is an opportunity to step into a Key Account Manager role within a growing drinks business operating across beer and wider alcohol categories, with strong relationships across UK retail and route-to-market customers. The Business This is a commercially driven drinks business operating at scale across the UK off-trade. Working closely with multiple producer partners, the business plays a key role in bringing drinks ranges to market, supporting customers with ranging, forecasting and supply, and ensuring consistent delivery into retail. Fast-paced, collaborative and detail-led, the culture suits people who enjoy getting under the bonnet of how retail actually works. The Role This is a grocery-focused Key Account Manager position, responsible for managing and growing a portfolio of...

JOB TITLE: Trade Account Manager SALARY: £35,000 - £38,000 per annum plus comms LOCATION: Birmingham (B33 postcode) SETTING: 3 days a week in the office (Tuesday, Wednesday, Thursday) Do you enjoy having full visibility across your client base and the initiative to uncover opportunities within existing accounts? Are you currently working for an IT reseller or distributor and ready to take the next step in your career? If so, this could be the perfect opportunity for you. We re partnering with a specialist IT distributor operating within the networking and computing space. Due to continued growth, they re looking to appoint a Trade Account Manager to manage a portfolio of active, revenue-generating accounts, identifying opportunities for upselling and cross-selling. Commutable locations Birmingham, Coventry, Walsall, Wolverhampton, Tamworth Job Specification: Trade Account Manager The Trade Account Manager is a senior, commercially focused sales role...

Join Our Team as a Temporary Receptionist in Coleshill Heath, Birmingham! Are you a friendly and organised individual with a passion for delivering exceptional customer service? We're on the lookout for a cheerful Receptionist to join our vibrant team for a temporary role! This is your chance to be the welcoming face of our recruitment agency while helping us create a positive atmosphere for candidates and clients alike. Location: Coleshill Heath, Birmingham Contract Type: Temporary, Full Time 12.60 per hour What You'll Do: As our Receptionist, you will play a crucial role in ensuring smooth daily operations. Your responsibilities will include: Greeting visitors with a warm smile and positive attitude. Answering incoming calls and directing them to the appropriate team members. Managing the reception area to maintain an inviting environment. Assisting with administrative tasks such as scheduling interviews and managing correspondence. Handling inquiries from...

Randstad Inhouse Services (RIS) is looking for an experienced Account Manager to ensure the smooth running of the operation across our site in Solihull, on a key account in the division, Jaguar Land Rover. The opportunity to work on our largest key account within RIS is fantastic for someone looking to take the next step in their career within one of the largest recruitment companies on the planet, and play a vital role in the success of the account. Key responsibilities: People management across the site. Develop a long-lasting relationship with the client and extend the network within the client. In cooperation with the Randstad Continuous Improvement team promote new business opportunities to the client (e.g. cost savings, process improvement, tech roll outs, overall enhanced quality of service etc) Managing a large team of Account Specialists, as well as experience in high volume recruitment - in any industry Deliver regular business reviews to key stakeholders within...

Customer Service Consultant (Permanent, Full-Time) We are seeking a Customer Service Consultant to deliver excellent service in a high street environment. This role suits someone who enjoys helping people, communicates confidently, and provides a professional experience across in-branch and digital channels. The Role You will be the first point of contact for customers, supporting transactions, understanding their needs, and offering guidance on products and services. You'll help ensure a smooth, consistent experience across all interactions while building trust and confidence with customers. Key Responsibilities Welcome and assist customers in person and by phone Understand needs and provide tailored solutions Explain products, services, and digital tools clearly Maintain accurate records and support vulnerable customers Follow compliance, risk, and security procedures Work collaboratively with colleagues Stay organised and adaptable in a busy environment What...

I am looking for a Customer Service Advisor to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for dealing with incoming calls and enquiries from a variety of customers including residents, applicants and external agencies. These cover the full range of frontline customer services including housing, homelessness, rents and repairs. To make a high volume of outbound calls to customers to gather and verify information relating to vulnerabilities, additional needs and household details as part of the Everyone Matters programme, ensuring records are accurate and up to date. To have sensitive and supportive conversations with customers to understand any vulnerabilities, additional needs or reasonable adjustments required. You will receive: 17 - 19 P/H 4 months worth of work. 37 hours a week The successful canddiate will have: Excellent communication skills including clear written and spoken English Excellent customer...

We are currently recruiting for a Customer Service professional to join our well-established, successful and expanding family business based in a rural location, therefore own transport is essential. They are seeking exceptional people to join their team in a professional and friendly working environment. You will be providing support, handling a high volume of enquiries via online chat, text, e-mail and phone whilst delivering exceptional Customer Service. You'll be a natural communicator who prides themselves on their Customer Service skills, thrives on engaging with customers in helping to resolve any issues. Experience gained in customer service and possess a true 'can-do' attitude and strong work ethic? Seeking an opportunity within a friendly office environment? Plenty of initiative, tech savvy and good problem solver. Ambitious to join an exciting, well-respected and thriving organisation? This could be the role you're seeking! Our client is a...

Customer Operations Scheduler Halesowen Monday to Friday 8:00am to 5:00pm 12.71 per hour Temporary to permanent Applicants should have proven experience in scheduling and coordinating engineers or similar, this is essential to the role. Please note only applicants with the relevant experience will contacted. To excel in this role, you should have excellent scheduling, customer service and organisational skills, be proactive, and have the ability to multitask effectively. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and busy environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Successful Candidates: Will have previous scheduling experience Experience of...

Customer Service Advisor - Solihull (Site-Based) Permanent: Full Time Salary: 25,992 - 28,624 Our client is looking for a Customer Service Advisor to join their busy and fast paced contact centre based in Solihull. This is a great opportunity for someone with strong customer service experience who enjoys speaking to people and delivering a high quality service. You'll be handling a mix of inbound and outbound enquiries, supporting customers across a range of housing related queries, and aiming to resolve issues at first point of contact. The role: Managing a high volume of calls, emails, and customer enquiries Making outbound calls to gather and update customer information Supporting customers with sensitive situations, including vulnerabilities Updating internal systems accurately and efficiently Delivering excellent service while working to targets What we're looking for: Previous experience in a customer service or call centre environment...

Ready to find the right role for you? National Account Manager - Retail Sector Salary: Competitive plus car/allowance, company bonus & pension Hours: Full-time, 40 hours per week (Monday to Friday) Location: Cannock - National travel required When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Eligible for an annual performance bonus 25 days of annual leave Choice of company car or car cash allowance Access to our company pension scheme One paid days leave every year to volunteer and support your community Ongoing...

Broker Executive Salary: 26,910.00 per annum plus Veolia benefits and pension Hours: 40 hours per week Monday - Friday 08:30 - 17:00 Location: Cannock, WS11 8JP (3 days office based) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days...