Outbound Customer Services Advisor Location: Remote, UK based - offices based in Bristol & Manchester Salary: 12.60 per hour (weekly pay) Job Type: 6 months (possibility to extend) Background Checks: DBS and Basic Credit Check Required About the Role: Our client's legal team is looking for a compassionate and driven Outbound Customer Services Advisor to support individuals following bereavement. The role involves making outbound calls, providing guidance on next steps, and determining the likelihood of Probate being required. Handling sensitive conversations with care and professionalism is essential, as is achieving performance targets to ensure successful outcomes for client. This position operates within a regulated environment, requiring strict compliance with GDPR and Solicitor's Regulation Authority (SRA) rules. Key Responsibilities: Making outbound calls to clients and providing support as per agreed call structures. Delivering a sensitive, structured, and...

Job Title : Service Centre Consultant Location : Birmingham City Centre (B3) Contract Type : Temporary - 12 months Start Date : 21st January 2026 Pay Rate : 14.02 per hour Working Pattern : Full-time. Mon-Fri shifts will fall between 8am - 6pm Role requires 1 Saturday shift every 6 weeks 9am-2pm with a day off in the week in lieu. Hybrid Working : Work from home 3 days per week (First 6 weeks is 100% office based for training) About the Opportunity Join a team that supports over a million business banking customers with their everyday needs. As a Service Centre Consultant, you'll be part of a dynamic contact centre environment where empathy, digital confidence, and resilience are key. You'll begin with a 6-week induction led by our friendly training team, gaining the knowledge and confidence to thrive. This role offers a clear path for development and career progression within a supportive and inclusive workplace. Key Responsibilities...

Join Our Team as a Technician! Are you ready to make a difference in your community? We are seeking a dedicated Technician to join our team at the Civic Centre in Wolverhampton. This is a fantastic opportunity to contribute to essential services while developing your skills in a supportive environment! Position Details: Contract Type: Temporary Hourly Rate: 13.69 Contract Length: 6 months Start Date: January 5, 2026 Working Pattern: Full Time (37 hours per week) Dress Code: Smart What You'll Do: As a Technician, you will play a vital role in ensuring that services run smoothly and efficiently. Your responsibilities will include: Accurately assessing and determining liability for council tax and business rates in less complex cases. Evaluating entitlement to housing benefit and council tax support for straightforward claims. Handling customer inquiries face-to-face, via telephone, or in writing with professionalism and care. Maintaining accurate data from various sources for...

Studley - £14 per hour plus holiday pay - Maternity Contract Do you enjoy keeping lots of moving parts under control and getting a quiet sense of satisfaction when everything runs like clockwork? This role could be your thing. Our client is looking for a Collection Service Assistant to join their operations team. You ll be at the heart of the collection process planning collections, talking to depots and carriers, and fixing issues before they become problems. What will my day-to-day duties be for this Customer Service Assistant role? Planning collections Organising collection orders with drop points and carriers Scheduling collections to maximise recovery rates Issuing collection orders and chasing where needed Helping plan collections for major distribution centres and direct service customers Talking to drop points Being the first point of contact for drop points regarding pallet collections Making outbound calls to arrange collections and deal with...

Customer Service Advisor Burton-On-Trent, DE14 3HD Monday - Friday – 37.5 Hours per week Starting Salary - £23,914 (rising annually & with development) At Marley, we're not just industry leaders - we're at the forefront of innovation, constantly pushing the boundaries of technology and investing in our people’s growth. We're part of Marshalls plc - the UK’s leading manufacturer of hard landscaping, building and roofing products. Our combined legacy and reputation have never been stronger! We have an exciting new opportunity for a  Customer Service Advisor  to join our passionate team at our  Burton on Trent  Site. This is a full-time, office-based role (five days per week). What you'll be doing: Building strong customer relationships and ensuring complete customer satisfaction Managing your customer caseload and working closely with our sales team to provide a seamless service Resolving customer queries by email and telephone quickly and efficiently, delivering...

Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 13th October Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks whilst training 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00 - 18:00 Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key Responsibilities Deliver exceptional...

Customer Service Advisor - Temp to Perm Opportunity Saturday & Sunday 7:00am-3:15pm, Monday to Wednesday between 8:00am-9:00pm Location: Corby, NN17 Start Date: 13th October Type: Temporary ongoing with potential to become permanent Pay: 12.31/hour for the first 12 weeks 13.01/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Saturday & Sunday 7:00am-3:15pm, Monday to Wednesday between 8:00am-9:00pm (37.5hrs) Training: First 4 weeks, Monday-Friday, 10:00am-4:00pm Post-training: Rotating shift system based on business needs Key Responsibilities Deliver exceptional...

Berry Recruitment are NOW hiring for a self-motivated and reliable Trainee Customer Service/Planner To work for a small and supportive organisation in a small village near Bicester, Oxfordshire. Commutable from Thame, Haddenham, Bicester and Aylesbury. We're looking for a Trainee Customer Service / Planner to join a friendly team of nine, supporting the schedulers with administration and customer service tasks. You'll work closely with engineers, learning how to plan and coordinate their schedules. Full training is provided with a clear path to progress into a Scheduler role. A fantastic opportunity to grow your career with a great company in a superb location! Role: Trainee Customer Service/Planner Salary: 25,500 per annum Location: Bicester Oxfordshire Holiday Entitlement : 23 Days Annual Leave Hours: Monday to Friday - Office Based - 08:00 - 17:00. Key Responsibilities of the Trainee Customer Service/Planner Comfortable and confident talking on the...

Berry Recruitment are NOW hiring for a committed and motivated Customer Service/Planner Administrator to work for a small and supportive organisation in a small village near Thame, Oxfordshire. Commutable from Thame, Haddenham, Bicester and Aylesbury. Role: Customer Service/Planner Salary: 29,000 - 29,000 per annum Location: Bicester , Oxfordshire Hours: Monday to Friday - Office Based Key Responsibilities of the Customer Service/Planner: Comfortable and confident talking on the phone to internal and external people. Excellent time management - responding quickly and effectively to client queries/general emails. Responsible for managing a busy shared inbox as well as your own personal inbox. Scheduling and allocating works to internal engineers as well as subcontractors in a timely and efficient manner. Prioritising important works to ensure the SLAs are met which have been set by the client. Consistently updating in-house system. Raising various...

Customer Service Advisor Milton Keynes Join a leading global consumer goods brand as a Customer Service Advisor . You ll be part of a busy team and the first point of contact for customer enquiries. What you ll do Handle inbound calls and support customers with queries Review and check customer contracts with strong attention to detail Deliver excellent customer care at all times What we re looking for Confident, customer-focused communicator Strong attention to detail Previous customer service experience is an advantage Working hours Full-time, 8:00 am 5:30 pm If this sounds like the right role for you, we d love to hear from you. All applicants will be assessed solely on their skills, qualifications, and ability to perform the role. This advert is inclusive and does not discriminate on any protected characteristics. Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the...

Position; Customer Service Advisor (FTC) Location; Cowley Salary; 30,000 per annum Planet Recruitment have registered a new opportunity for a well-established organisation who are seeking a Customer Service person based on the outskirts of Cowley, Oxfordshire. This role is initially to cover a 12 month period with the look of going permenant at the end. Due to location you will ideally drive Working hours are Monday to Friday 9 am - 5 pm. Main responsibilities; Customer First Support Line: Serve as the initial point of contact, delivering superior customer experience via phone, email, and (video) chat. Customer Support & Troubleshooting: Provide expert guidance on product-related topics (installation, usage, maintenance) and services (delivery, warranty) and handle complaints, offering appropriate solutions and follow-ups to ensure resolution. Coordination: Communicate with transport service providers to ensure seamless delivery...

Position; Temporary Customer Service Advisor Location; Cowley Salary; 30,000 per annum Planet Recruitment have registered a new opportunity for a well-established organisation who are seeking a temporary Customer Service person based on the outskirts of Cowley, Oxfordshire. Due to location you will ideally drive however can be accessible via public transport. Working hours are Monday to Friday 9 am - 5 pm. Main responsibilities; Customer First Support Line: Serve as the initial point of contact, delivering superior customer experience via phone, email, and (video) chat. Customer Support & Troubleshooting: Provide expert guidance on product-related topics (installation, usage, maintenance) and services (delivery, warranty) and handle complaints, offering appropriate solutions and follow-ups to ensure resolution. Coordination: Communicate with transport service providers to ensure seamless delivery processes. Order Processing: Manage...

Are you passionate about helping others and making a real impact in your community? We're looking for Specialist Customer Service Officers to join our dynamic Contact Centre team, the first point of contact for a wide range of essential services across Oxfordshire. At the heart of our Customer Experience Function is a commitment to empowering residents, helping them stay independent, and supporting them with confidence as they navigate the services they need. Our vision is 'to provide excellent customer service to the residents and visitors of Oxfordshire'. In this role, you'll be part of a team supporting individuals in sensitive and sometimes complex situations, ensuring they receive the right help, first time. You'll be part of a team that's always learning and improving, and open to doing things differently. Better outcomes for our residents start with better ways of working. At Oxfordshire County Council (OCC), we care deeply about how we work, not just what we do. Our...

Are you passionate about delivering exceptional customer service? We are supporting a forward-thinking business services company based in Stockport, looking to appoint a Customer Service Advisor to support their Customer Services team. THE JOB Working in a hybrid environment (three days in the office and two days from home), you ll play a crucial part in ensuring seamless communication, efficient appointment scheduling, and accurate record management. With training provided to develop your sector-specific skills, this is an ideal position for someone with a background in administration or customer services who thrives on varied responsibilities and delivering a great customer experience. Your responsibilities will include: Responding promptly and professionally to inbound emails, and queries from customers and stakeholders Effectively address and resolve enquiries, escalating complex issues when necessary Maintaining positive, empathetic communication in line with...

Contact Centre Customer Support Advisor / Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor / Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor SALARY: £25,000 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday. Every Other Weekend Worked from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm...

Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: 26,500 per annum Contract Details: Fixed Term Contract (11 months) Start Date: 8th December 2025 End Date: 31st October 2026 Hours 09.00-17.30 Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer...

Salary: £24,570 per annum Start date: 2nd Feb 2026 Permanent: 37.5 hours a week Location: Hybrid working from our Dearne Valley office - two days in office and 3 days from home. Shift: working 5 days out of 7 including 1 weekend day - 8am to 8pm Training: 3 weeks in office working 9:00 AM to 5:00 PM. Office working will continue until deemed competent and then hybrid will begin. Job title: RSPCA Customer Service Advisor Job Description: What will you deliver?   Supporting with inbound calls Delivering a service which makes RSPCA callers feel heard and supported   Dealing with a range of calls from reports of animal cruelty to rehoming animals Who are we looking for?   Compassionate with the ability to communicate clearly and effectively An ability to learn new skills quickly, including adopting new processes and technology   An ability to think on your feet and adapt to different situations   A good listener, who can be empathetic,...

Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of Logistics & Transportation? We are seeking a vibrant and dedicated Customer Service Advisor to join our dynamic team in Irlam! If you have a passion for helping others and thrive in a fast-paced environment, this is the perfect opportunity for you! What's in it for you? Exciting Temporary Contract : Enjoy the thrill of a temporary role with the potential for future opportunities! Supportive Team Environment : Work alongside a friendly and enthusiastic team that values collaboration and growth! Your Role: As a Customer Service Advisor, you will be the heartbeat of our operations, ensuring our customers receive top-notch service. Your responsibilities will include: Delivering Exceptional Service : Interact with customers via phone, email, and chat, addressing inquiries and resolving issues promptly. Managing Orders : Assist customers with order...

Customer Service Advisor - Temporary Salary: 13.50 per hour Hours: Monday to Friday, 9:00 AM - 5:00 PM Are you passionate about customer service and ready to take the next step in your career? This exciting opportunity is with a well-established and innovative motor insurance company that values excellent service and offers real career growth potential! We're looking for a motivated, customer-focused individual to join our team as a Customer Service Advisor. With competitive pay of 13.50 per hour and a flexible working schedule, this is your chance to make a real impact while helping customers in a dynamic and fast-paced environment. What we're looking for: Proven experience in customer service with excellent communication skills. Ability to thrive in a fast-paced, high-volume environment. Strong problem-solving abilities and a solution-focused mindset. A friendly, professional attitude, with a genuine passion for helping others. Basic computer skills (Word, Excel) and...

Hire & Sales Coordinator Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Trenching & Shoring division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast. If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team-this could be the opportunity you've been waiting for. What You'll Be Doing Managing...