Job Title : Service Centre Consultant Location : Birmingham City Centre (B3) Contract Type : Temporary - 12 months Start Date : 21st January 2026 Pay Rate : 14.02 per hour Working Pattern : Full-time. Mon-Fri shifts will fall between 8am - 6pm Role requires 1 Saturday shift every 6 weeks 9am-2pm with a day off in the week in lieu. Hybrid Working : Work from home 3 days per week (First 6 weeks is 100% office based for training) About the Opportunity Join a team that supports over a million business banking customers with their everyday needs. As a Service Centre Consultant, you'll be part of a dynamic contact centre environment where empathy, digital confidence, and resilience are key. You'll begin with a 6-week induction led by our friendly training team, gaining the knowledge and confidence to thrive. This role offers a clear path for development and career progression within a supportive and inclusive workplace. Key Responsibilities...

Customer Service Manager – Birmingham, 12-Month FTC (Internal Candidates - 12 Month Secondment) Location: Birmingham   Closing Date: 2nd January 2026 Join CrossCountry Trains and play a leading role in delivering outstanding service to thousands of customers every day. We’re looking for an experienced and passionate Customer Service Manager, on a 12-Month FTC (or Internal Candidates - 12 Month Secondment) to lead our teams across Birmingham and the surrounding areas. As Customer Service Manager, you’ll inspire and guide a diverse group of customer-facing colleagues — including Train Managers, catering, revenue protection, and cleaning teams — to deliver safe, efficient, and high-quality service. This is a safety-critical role , requiring strong leadership, excellent communication, and a deep commitment to customer care and operational excellence. What you’ll be doing Leading your teams Provide clear leadership and direction to all Customer Service...

Join Our Team as a Technician! Are you ready to make a difference in your community? We are seeking a dedicated Technician to join our team at the Civic Centre in Wolverhampton. This is a fantastic opportunity to contribute to essential services while developing your skills in a supportive environment! Position Details: Contract Type: Temporary Hourly Rate: 13.69 Contract Length: 6 months Start Date: January 5, 2026 Working Pattern: Full Time (37 hours per week) Dress Code: Smart What You'll Do: As a Technician, you will play a vital role in ensuring that services run smoothly and efficiently. Your responsibilities will include: Accurately assessing and determining liability for council tax and business rates in less complex cases. Evaluating entitlement to housing benefit and council tax support for straightforward claims. Handling customer inquiries face-to-face, via telephone, or in writing with professionalism and care. Maintaining accurate data from various sources for...

Temporary Receptionist BCR/AB/11378F West Midlands - Often Birmingham City Centre Full time in office Are you looking to make some quick and easy cash? If yes, look no further! Bell Cornwall Recruitment require several candidates for various temporary reception roles working for well established clients in Birmingham across different sectors. We recruit for more ongoing temporary assignments as well as ad-hoc shorter-term assignments which offer a great degree of flexibility. This is a great opportunity to gain experience in corporate environments and build your CV whilst making some money! Receptionists may be required to: Greet visitors, delivery drivers and couriers and create a welcoming environment Answer phones, action and log calls and take accurate messages Assist the daily running of offices Ensure the office space is kept tidy Support the rest of the team Temporary Receptionist Requirements: Professional presentation and attitude are vital Must be...

Receptionist BCR/AB/32091 Sutton Coldfield, West Midlands 26,000 - 30,000 DOE Bell Cornwall Recruitment are pleased to be hiring for a receptionist, working in a serviced office in Sutton Coldfield, West Midlands. THIS IS A MID TO LATE JANUARY START Candidate responsibilities: Meeting and greeting tenants Liaise with contractors Offer impeccable customer service Build relationships with tenants Skills needed Strong verbal and written communication skills Able to work off own initiative IDEAL - knowledge or background within property Solid IT skills - MS Office If you are experienced in this field and are interested in learning more about this role, please get in touch Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make...

Join Our Team as a Casual Receptionist! Are you a cheerful, customer-oriented individual looking for a flexible role in a vibrant environment? Our client is on the lookout for a dedicated Casual Receptionist to be the face of their organisation! This temporary position offers a fantastic hourly rate of 13.05, and you'll play a crucial role in providing exceptional service to visitors. What You'll Do: As the first point of contact, you will: Deliver outstanding customer service, ensuring every visitor feels welcomed and valued. Assist the Sales & Service Manager in managing memberships, including sales, retention, and administration. Promote our client's facilities and services, sharing your enthusiasm for the leisure and fitness industry. Create a warm, professional atmosphere that encourages guests to achieve their fitness goals. Key Responsibilities: Greet visitors with a friendly smile and provide them with information about our services. Handle inquiries and resolve...

Join Our Team as a Customer Care Advisor! Are you passionate about helping others and making a difference in your community? For over 50 years, our client has been a leading housing group in the UK, dedicated to managing and building homes for over 100,000 customers. They are looking for a vibrant and dedicated Customer Care Advisor to join the Housing Services team! Role Purpose: As a Customer Care Advisor, your mission will be to provide exceptional support to customers. Whether through phone, email, or web chat, you'll be the friendly voice that listens, understands, and assists customers, ensuring they feel valued in every interaction. Key Responsibilities: Own the Customer Journey: Take personal ownership of customer inquiries across various service areas, ensuring smooth and positive resolutions every time. Deliver with Excellence: Cultivate a culture of getting it right the first time by consistently providing quality service that builds trust and loyalty....