Desk-Based Account Manager - Gravesend About the Role We're looking for a proactive, customer-focused Desk-Based Account Manager to join our sales team based in Gravesend. This is an exciting opportunity to play a key role in driving customer success and business growth. You'll be at the heart of customer relationships-managing accounts, responding to enquiries, developing opportunities, and ensuring our customers receive outstanding service every time. You'll also work closely with our wider commercial and marketing teams, helping shape product development and staying ahead of market trends in the packaging and construction sectors. If you enjoy building relationships, spotting opportunities, and being part of a fast-paced, supportive team-this role is for you. What You'll Be Doing Customer & Sales Growth Manage a portfolio of existing customers, building strong relationships and encouraging repeat business in partnership with the External Sales Team Respond to...

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Customer Service Specialist Sittingbourne 26,000 - 27,000 This is a fantastic opportunity to join a growing and innovative company within the beauty industry, working with a well-established beauty brand that is passionate about delivering exceptional customer experiences. Key Responsibilities: Engage with customers via phone, email, and live chat to resolve enquiries and provide outstanding support Process orders, returns, and product-related queries efficiently and accurately Maintain detailed records of customer interactions and feedback within internal systems Collaborate with internal teams to ensure a seamless customer journey Address customer concerns professionally, providing timely resolutions and building strong customer relationships Support customers with product information and advice, ensuring a positive brand experience Qualifications: Previous experience in a customer service role Excellent communication and interpersonal skills...

Customer Service Advisor - European Language Speaker Maidstone (Hybrid) 26,500 per annum We are currently recruiting for a Customer Service Advisor fluent in a European language to join our growing team based in Maidstone. The Role This is a hybrid position , with: 1 day per week in the office (Maidstone) 4 days working from home You will be responsible for delivering excellent customer service to our European clients, handling queries, resolving issues, and ensuring a positive customer experience. Key Responsibilities Respond to customer enquiries via phone, email, and chat Provide support in your native/target European language and English Resolve customer issues efficiently and professionally Maintain accurate records of interactions Work collaboratively with internal teams Requirements Fluency in English + one European language (e.g. French, German, Spanish, Italian, Dutch, etc.) Previous customer service experience (preferred)...

Customer Service Advisor Location: Maidstone (Hybrid - 1 day per week in the office) Salary: 26,500 per annum Job Type: Full-time, Permanent About the Role We're looking for a friendly and proactive Customer Service Advisor to join our growing team. This is a fantastic opportunity for someone who enjoys helping people, resolving queries, and delivering excellent customer experiences. Working in a hybrid environment, you'll primarily work from home with one day per week in our Maidstone office, giving you the perfect balance of flexibility and collaboration. Key Responsibilities Handle incoming customer enquiries via phone, email, and chat Provide accurate information and resolve issues efficiently Deliver a high standard of customer service at all times Maintain and update customer records within internal systems Work collaboratively with colleagues to ensure customer satisfaction Identify and escalate complex issues where necessary What We're...

Customer Service Specialist - Hybrid (Please only apply if based in Kent) 26,000 This is a fantastic opportunity to be part of a forward-thinking company. Key Responsibilities: Engage with customers via phone, email, and chat to resolve inquiries and provide support Maintain detailed records of customer interactions and feedback Collaborate with team members to continuously improve customer satisfaction Addressing customer enquiries, resolving issues, and providing top-notch support Qualifications: Previous experience in customer service Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Positive attitude and a team player mentality What We Offer: Exciting and supportive work environment Opportunities for professional growth and development If you want to be considered for the role, please submit your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent...

Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) 14.00 per hour + Holiday Pay Start Date Mid/Late June - Mid/Late September Monday-Friday, 9am-6pm (Occasional weekend work may be required during peak periods; time off in lieu will be provided.) Are you a student or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

We're really proud to be recruiting exclusively for this new position as a Regional Account Manager for London South and the Home Counties South. Reasons to work at this company: 25 days annual leave A day off for your birthday EV Company car or allowance Free on-site parking Perkbox Heathshield Company pension Cycle to work scheme Open plan offices, with large windows and modern office equipment Opportunities to develop your skills and career Location: Near Ashford, Kent (Your own transport is required due to the location of this company). Salary: 50,000 + 15% base performance bonus Hours: Monday-Friday, 8:30am-5pm, with 1 hour for lunch In this role, you'll be responsible for: Driving sales growth across your defined territory and developing strong, long-term relationships with key stakeholders. You will identify and secure new business opportunities, manage existing client accounts, and ensure delivery of solutions aligned to...

Are you fluent in French and English? Do you have exceptional Customer service skills? If so, we have the ideal Permanent position for you. As a French speaking Customer Care Representative, you will be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost-effective way. Job Title: French Customer Care Representative Location: Ashford, free parking Salary: Excellent - please call us on (phone number removed) to discuss. Hours: Monday - Friday 9am - 5:15pm, with flexibility required to occasionally start earlier/finish later Hybrid: Yes, 4 days office based and 1 day a week working from home, after successful completion of training period Company benefits: 25 days annual leave + Bank holidays Profit Sharing Plan Bonus Company Pension Employee Assistance Programme Life Assurance and...

JOB TITLE: Customer Service Executive LOCATION : Ashford, Kent (hybrid working) SALARY : £15ph to £16ph TERM : 12 month temporary contract HOURS : Monday to Friday, 37hrs a week Office Angels are proud to be supporting this global business in their search for a Customer Service Executive. This is a temporary contract for 12 months, however their could be career opportunities for the right candidate. You will be based in modern offices in Ashford with free parking on site, along with the added benefit of having the option to work from home 1 day a week. The day to day duties in your new job would be: Building strong relationships with business customers, providing a unparalleled level of service Handling enquiries from internal and external customers Providing a quick and efficient response to change requests Creating debit and credit notes for customers Handling customer complaints, ensuring customers are satisfied with the resolution Processing returns...

Account Manager (Customer Service Representatives European Hospitality ) Location : Hythe Salary : £35,000 - £40,000 basic + commission (OTE approx. £6,000) Permanent role, Full-time Benefits: • Competitive salary • Permanent role • Supportive team environment • Opportunities for growth and development About the Role: We are recruiting confidentially on behalf of our client for a motivated and dynamic Account Manager Executive. This role combines customer service and sales support responsibilities, focusing on managing enquiries, promoting products and services, generating leads, and providing timely support to the sales team. You will play a key role in maintaining strong customer relationships and contributing to revenue growth. Responsibilities: Act as the first point of contact for customer queries via phone and email Provide timely and professional support to resolve issues or escalate where necessary Take...