Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support....

Customer Service Advisor - 25,000 Per Annum - 31,000 Per Annum Location: Haverthwaite Hours: Monday to Friday, 9:00am - 5:00pm Contract: Full-time, Permanent Overview We are recruiting for a Customer Service Advisor to join a well-established manufacturing business based in Haverthwaite. This is an excellent opportunity to join a supportive team, acting as a key point of contact for customers and ensuring a high level of service is delivered at all times. You will be responsible for managing customer enquiries, processing orders, and supporting the wider business to ensure smooth and efficient operations. Key Responsibilities Acting as the first point of contact for customer enquiries via phone and email Processing customer orders accurately and efficiently Providing updates on orders, deliveries, and product availability Handling customer queries, complaints, and resolving issues in a timely manner Building strong relationships with customers to ensure...

Job Title: Office Administrator Location: Kendal Hours: 16 hours per week (9am - 5pm, with a half-hour paid lunch break). Flexibility available for the right candidate. Key Responsibilities: Answer incoming phone calls and manage customer inquiries. Coordinate diary management: book, amend, and confirm appointments. Process invoices and handle card/cash payments. Respond to website inquiries promptly. Greet and assist clients with a friendly demeanour. Schedule medico-legal and ENT referrals. Follow up with clients for appointment bookings. Manage stock levels: order supplies, chase repairs, and ensure accuracy of orders. Provide general support to Audiologists. About You: A warm, approachable personality that fits well within a small team. Strong command of the English language and proficiency in IT. A business-minded outlook with the ability to contribute to KPI management. High attention to detail and a commitment to quality work....

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £28k with OTE takes your package higherExcellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative...

Join Our Team as a Customer Service Advisor! Location: Kirkby, Liverpool Contract Type: Temporary Working Pattern: Full Time Salary: 12.71 per hour Hybrid Role: Office and Home Working Are you passionate about helping others? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to become a Customer Service Advisor within a large public sector client. This temporary role is based in Kirkby and offers a blend of onsite training and flexible home working. What's In Store for You? Full-Time Hours: Work 37.5 hours per week with a rolling 6-week rota. Shifts: Between 8 am - 8 pm (Monday - Friday) and 9 am - 5:30 pm (Saturday/Sunday), with weekend shifts every 6 weeks. Training & Support: Enjoy 8 days of training and 2 weeks in our academy before engaging with customers. You'll have ongoing support from your team and manager. Your Main Responsibilities: Manage inbound calls, addressing customer queries and...

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Electoral Consultant at Civica We’re looking for an Electoral Consultant to join Civica’s Democracy team, supporting local authorities who use our electoral software. You’ll be the first point of contact for customers, helping them resolve queries, troubleshoot issues and get the most from our products. This is a great opportunity for someone who enjoys problem solving,...

To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Salary - £25,311 Hybrid role, based between home and the Workington site. Some cover required at Carlisle occasionally. Benefits include: 9% combined pension, 25 days annual leave (plus holiday trade scheme - subject to HMRC rules) and a flexible benefits package. Job Summary Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres (AC) teams, Team Leaders and Health Practitioners to...

About The Role What you can expect from us We offer a competitive salary of £27,450 per annum 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Opportunity to further increase annual leave with service or through the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and...

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £30k Y1 OTE of up to £30k! Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative bonus and...

German Speaking Customer Service Advisor Full Time Permanent (phone number removed)k We are exclusively supporting a global, premium organisation seeking a confident and engaging German Speaking Customer Service Advisor to deliver high impact product advice across the UK and internationally. This role is ideal for someone who thrives on travel, enjoys being front facing, and excels at engaging audiences through professional presentations and live demonstrations. The Role You will act as a key representative for a specialist product portfolio, delivering training and educational sessions to external partners and stakeholders across multiple regions. Responsibilities include: Delivering engaging training sessions and live demonstrations to partner organisations Travelling extensively within the UK and overseas to support training programmes, events, and launches Presenting complex information clearly and confidently to varied audiences Supporting partner education on...

Customer Service Representative Bolton 6 month FTC Hybrid £Competitive + excellent benefits Are you a great communicator who loves helping people? Do you thrive in a fast-paced environment and want to build your career in financial services? We’re looking for a friendly, professional, and dedicated Customer Service Representative to join our supportive and high-performing contact centre team in Bolton. Whether you’re experienced in customer service or just starting out, we’ll provide all the training and support you need to succeed. What you’ll be doing: You’ll be the first point of contact for FNZ customers, helping them with enquiries about their financial products. You’ll take calls, responding to queries, and ensure every customer gets the professional and positive experience they deserve. Your day-to-day will include: Engaging in friendly, helpful conversations with customers Managing inbound calls and live chat in line with service targets...

Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - North (Manchester, Leeds. Liverpool, Nottingham, Derby) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar with...

Join Our Team as a Customer Service Representative! Location: Knowsley Salary: 12.71 - 12.82 per hour Hours: Full-time (9am-5:30pm) or Part-time (9am-2pm) Duration: 3 months Are you a people person with a passion for customer service? Do you thrive in a fast paced environment where your contributions truly matter? If so, we want you to be a part of our dynamic team as a Customer Service Representative! Key Duties and Responsibilities: In this role, you will play a vital part in supporting our sales process. Your key responsibilities will include: Tracking & Reporting: - Log all calls and customer interactions in our CRM system or Excel - Provide feedback on lead quality and customer responses - Meet or exceed daily/weekly call and conversion targets Collaboration: - Work closely with the Sales Teams to share generated leads - Communicate customer insights to enhance outreach strategies Order Processing Management: - Accurately input new orders...

Customer Service Advisor Location: Liverpool Salary: 25,000 Contract: Full time, Permanent Hours: Monday to Friday 9am till 5pm (no weekends or late evenings) My client based in Liverpool City Centre is looking to recruit Customer Service advisors to work on an inbound Customer Service campaign. The hours of work are Monday - Friday, 9am - 5pm (no evenings or weekends). The role will be highly inbound bias however there will, on occasion be the requirement to make outbound calls, following up on inbound / online enquiries through multiple channels. Working in a fun and vibrant contact centre environment, you will be tasked with: Taking inbound calls, emails or messages dealing with a variety of customer service queries Accurate recording of information onto a live system Resolution of customer enquiries (oral and written) based on competent working knowledge Query handling in response to customer requests with the support of clear information and...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start date will be 18th May 2026. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Date 18th May 2026 Job Description: What you’ll be doing: Taking a high volume of inbound calls...