Description Our local government clients in Haringey, Greater London, are seeking a Customer Service Officer to provide excellent customer service to residents, resolving queries efficiently and professionally. Work as part of a supportive team in a dynamic, high-volume contact centre environment. Shifts vary between 8 am 4 pm, 9 am 5 pm, or 10 am 6 pm, depending on daily demand and staff availability. Adapt quickly to changing priorities and maintain a positive attitude under pressure. Responsibilities To provide a front-line service to residents via several contact channels, including in-person (face-to-face), telephony, digital, email, social media and other methods provided by the service. To effectively and efficiently handle a wide range of services to a high level of proficiency, with minimal supervision. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level qualification or equivalent level of experience...

Description Our local government clients in Camden, London, are seeking a Customer Services Contact Officer to contact residents who need financial support due to the cost-of-living crisis. The services operate Monday to Friday during office hours. Working as part of a wider team within Customer Services, making and receiving telephone calls, sending texts and emails, providing daily updates on case progress, inputting data into local and national systems, and providing follow-up contact and research as needed. The role will be supported by full online training on call handling, procedures and technical information. The role can be performed remotely or from an office-based location. Responsibilities Following the call handling procedures for making and recording calls Make contact with allocated cases. Input all gathered data into local and national systems. Completing internal case reporting forms. Complete data return requirements. Prioritising lists of new...

Trainee Sales Executive / No Experience Required / Full Training Provided Exciting opportunity for a driven Trainee Sales Executive to join a high-performing property sales team in London. This phone-based sales role focuses on lead generation, client acquisition, pipeline management and business growth within the fast-paced property market. NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED If you haven’t worked in sales, but like the idea of working with a leading industry company, who will provide training and support, a great working environment and the opportunity to start your career with high earning potential, then this could be the job for you. If you’ve worked in the following roles, we’d also like to hear from you: Sales Advisor, Account Manager, Client Relationship Manager, Telesales Consultant, Inside Sales Executive, Sales Consultant, Sales Development Representative, New Business Development Manager   SALARY: £28,500 -...