Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of finance and insurance? We're seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you! Why Choose Us? At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you'll be part of a team that is not just about numbers, but about people! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick In Office: Mon-Thurs Friday (Hybrid) What You'll Do: As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your...

We are currently recruiting for a permanent EPR Account Manager to join our US team based in Stratford-upon-Avon. This is a hybrid role, with two days per week in the office and the remainder working from home. This is an exciting opportunity to work with international clients and support our growing US operations. The Account Manager role is dual-focused, with some aspects requiring a strongly customer-focused outlook and excellent communication skills. While other aspects need a data-focused, problem-solving, logical approach. As the Account Manager, you will support a portfolio of customers by being the primary point of contact for each one. Your main responsibilities will include maintaining consistent and effective communication, pinpointing opportunities for enhanced interaction and service improvement, and ensuring the timely and accurate collection and submission of data for all accounts. The Account Manager should be a highly motivated, pro-active individual who is...

Role: Internal Account Manager Location: Witney - Hybrid Salary: 30k- 36K About the Role We are looking for a highly organised, customer-focused Internal Account Manager to join our Procurement team. This is a varied and commercially focused role, responsible for managing the full lifecycle of internal sales and procurement activities - from initial quotation requests through to order placement, renewals and after-sales support. Working closely with schools, consultants, suppliers and internal teams, you will ensure customers receive accurate quotations, timely updates and a high standard of service throughout their purchasing journey. Key Responsibilities: Manage the end-to-end sales process for designated regions, from initial quotation through to order fulfilment. Prepare accurate and competitive quotations within agreed service levels. Build and maintain strong relationships with schools, consultants, suppliers and internal...

About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating...

Job Advertisement: Inbound Banking Customer Service Advisors Location: Northampton Contract Type: Fixed Term (12 Months) Start dates: November 2026 Hourly Rate: 14.56 Working Pattern: Full Time Our client is seeking enthusiastic and dedicated Inbound Banking Customer Service Advisors to join their dynamic team on a fixed-term contract basis. This is an exciting opportunity to engage with a diverse range of customers while providing exceptional support and service! What's in Store: Comprehensive Training: Start with a robust 8-week training programme (Monday to Friday, 9 am to 5 pm) designed to equip you with the skills to succeed. Experience a mix of face-to-face, virtual, and self-led learning, including operational insights, process training, and telephony skills. Flexible Shift Patterns: After training, Advisors will work in a 3-week rotation covering early (8 am - 4 pm), mid (9 am - 5 pm/10 am - 6 pm), and late shifts (11 am - 7 pm/12 pm - 8 pm). Enjoy 6 weeks' notice...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1,000 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1,000 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

Do you enjoy solving problems and helping people find practical solutions? Are you naturally curious, love learning new things, and thrive in a role where every day brings a new challenge? Here at GXO, we are recruiting Technical Helpdesk Support to work for our Inteq business. You'll play a key role in supporting our clients' automated warehouse solutions, working alongside experienced colleagues to investigate issues, provide support, and continuously learn new technologies. We're looking for someone who is self-motivated, adaptable, and eager to develop their skills as part of our Support team. This is a permanent, full-time role supporting our 24/7 operation. You'll work a rotating Monday to Friday shift pattern (05:30-14:00, 13:30-22:00 and 21:30-06:00), with weekend on-call support when scheduled on the morning shift. The offers a hybrid working environment, combining home working with time in our Milton Keynes office and occasional visits to customer...

Customer Service Advisor Hybrid 2/3 split £13.94/ph Shifts between 8 am and 9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent...

Part-Time Serviced Apartment Receptionist We're looking for a proactive and customer-focused Serviced Apartment Receptionist to join a busy accommodation team. This is a front-facing role, providing excellent customer service to guests, residents and visitors while supporting the day-to-day operation of serviced apartments. Key Responsibilities Welcome guests, visitors and residents, providing a professional and friendly reception service. Act as the first point of contact for enquiries via telephone, email and face-to-face interactions. Assist with arrivals, departures, key management and access cards. Handle customer queries and complaints, escalating where necessary. Maintain accurate accommodation records and administrative documentation. Report maintenance issues and provide updates to customers. Manage incoming mail and parcel collections. Conduct viewings for prospective customers. Support the preparation of information packs, correspondence and reports. Ensure...

2nd line Service Desk Team Leader Solihull, West Midlands 40,000 + 20% Shift Allowance ( 48,000 OTE) Permanent 4 on / 4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk Shift Manager, you'll be responsible for the day-to-day operational management of a technical support team, ensuring service levels are achieved and customer expectations are exceeded. Alongside your leadership responsibilities, you'll act as a senior technical escalation point, supporting engineers with complex incidents and helping drive continuous improvement across the service desk. Key Responsibilities...

Position: Technical Customer Support Location: Didcot, Oxfordshire Salary: 28,000.00- 30,000.00 per yea r Are you a tech-savvy problem solver with a passion for consumer electronics? This role offers the perfect blend of technical challenges and customer interaction, making it ideal for someone who thrives in a dynamic environment. Join a team where your skills will be valued, and your contributions will make a tangible impact. As a Technical Customer Support, you will be an integral part of the Technical Support Department, serving as a vital link between the Service and Customer Service departments. This role provides an excellent platform to enhance your technical expertise while working closely with trade professionals and end-users. Key duties and responsibilities: - Provide first-class technical and sales support via telephone, email, and face-to-face interactions. - Offer technical support to internal teams. - Manage the spare parts database, ensuring accuracy and...

Position; Receptionist / Office Administrator Location; Didcot, Oxfordshire Salary; 13.00 - 13.50 per hour About the role; Planet Recruitment are proud to be working with a fast-growing organisation based in Didcot who are seeking a Receptionist / Office Administrator on a temporary basis (however should there could be an opportunity to go permanent). The successful candidate will be a pro-active team player who is able to use their own initiative along with being the main face of the business for visitors / guests. Working hours are between Monday to Friday around 37.5 hours per week. Responsibilities; Answer calls, take messages, book appointments and diary management for employees Keep and file departmental records (both paper and electronic). Draft and send correspondence on behalf of the Directors and Office Manager. Stock control for the office i.e. stationary and other supplies. Booking meeting rooms, showing visitors and guests around the facility...

Account Manager - Simulation & Technology 48,000 basic + bonus Company car choice Private Medical Pension 25 days holiday Location: Didcot - Hybrid Travel: UK-wide, with occasional European travel We are working with an innovative technology business specialising in simulation software, digital twins and synthetic training solutions used across the aerospace, defence and space sectors. Due to continued growth, they are looking to appoint an Account Manager to join their commercial team. This is a newly created position offering the opportunity to develop emerging accounts and take ownership of an increasing portfolio over time. The Role You will initially manage a portfolio of accounts, developing existing relationships while identifying opportunities to generate new business. As you become established, you will take responsibility for additional accounts and play an increasingly important role within the commercial team. You will be working with sophisticated...

WHAT'S IN IT FOR YOU? Supportive team environment Opportunity to develop customer service and claims handling skills Exposure to a fast-paced, dynamic working environment Chance to make a real difference to customer satisfaction MUST HAVE'S Experience in customer service within hospitality and/or a telephone based role, and/or claims handling Excellent communication skills Organised and proactive approach Attention to detail Ability to juggle multiple tasks Experience with CRM systems (Salesforce, Instanda, Xero advantageous) NICE TO HAVE'S Knowledge of FCA, PRA, regulatory standards Experience in insurance or financial services Familiarity with health and safety procedures SO, WHAT WILL YOU BE DOING? Providing exceptional customer service via email, phone, WhatsApp, and post Handling FNOL claims efficiently, liaising with internal and external stakeholders Updating client documentation and internal records accurately Staying...

WHAT'S IN IT FOR YOU? Supportive team environment Opportunities for professional development Competitive salary package Additional benefits including pension and life insurance Employee wellbeing support, including counselling services On-site parking Company social events MUST HAVE'S Previous account management or customer relationship experience Strong organisational and communication skills Ability to analyse reports and interpret data Confident using Microsoft Office and CRM systems Professional and proactive approach NICE TO HAVE'S Experience within debt collection, credit control, or financial services SO, WHAT WILL YOU BE DOING? Managing a portfolio of client accounts Building and maintaining strong client relationships Providing regular performance updates and reporting Liaising with internal collections teams to meet client expectations Investigating and resolving client queries efficiently Monitoring account...

Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...

Summary We're looking for a Service Team Member to join us at Hanbury Hall to support our busy teams across visitor operations. This is a varied and rewarding role where you'll help us meet targets, solve problems, and deliver great service across different locations. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here As part of Hanbury's Welcome Team, you'll deliver consistently great customer service to all visitors and do everything possible to ensure they have a great day. Reporting to the Welcome Manager, you'll be one of five Service Team Members, working alongside a brilliant team of volunteers. There may be the occasional opportunity to work within the wider Worcestershire portfolio at Croome, The Firs and Greyfriars. What you'll be doing The core part of your job is to...

Customer Service Representative - Administrator Location: Marston Green, Birmingham Contract Type: Temporary Contract Length: 6 Months Working Pattern: Full Time, Monday to Friday, 37 hours Our client, a leading player in the aerospace industry, is seeking a dynamic and detail-oriented Customer Service Representative to join their team. With a commitment to making modern flight possible, the organisation is known for its innovative solutions that enhance safety and comfort for millions of travellers worldwide. This is an exciting opportunity to be part of a team that drives performance and customer satisfaction in an environment where ideas and integrity are paramount. Role Overview: The Customer Service Representative will provide essential administrative support to the commercial processes, ensuring that daily transactional requirements linked to customer orders are processed accurately and efficiently. This role is crucial for maintaining the high standards of...

Job Title: Customer Service Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.) Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ensuring each customer interaction is handled with care and professionalism. Key Responsibilities: Manage customer inquiries via telephone, email, and webchat, updating the system with call notes. Deliver exceptional service by proactively addressing concerns and aiming for first-time resolutions. Support customers in sensitive circumstances while maintaining professionalism and impartiality. Identify complex queries and escalate them to ensure fair outcomes. Adhere to...