Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of finance and insurance? We're seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you! Why Choose Us? At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you'll be part of a team that is not just about numbers, but about people! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick In Office: Mon-Thurs Friday (Hybrid) What You'll Do: As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your...

We are currently recruiting for a permanent EPR Account Manager to join our US team based in Stratford-upon-Avon. This is a hybrid role, with two days per week in the office and the remainder working from home. This is an exciting opportunity to work with international clients and support our growing US operations. The Account Manager role is dual-focused, with some aspects requiring a strongly customer-focused outlook and excellent communication skills. While other aspects need a data-focused, problem-solving, logical approach. As the Account Manager, you will support a portfolio of customers by being the primary point of contact for each one. Your main responsibilities will include maintaining consistent and effective communication, pinpointing opportunities for enhanced interaction and service improvement, and ensuring the timely and accurate collection and submission of data for all accounts. The Account Manager should be a highly motivated, pro-active individual who is...

Planet Recruitment are looking for a Customer Service Administrator to join our client based in Oxfordshire. This position is available to start immediately. The purpose of the Customer Service Administrator role is to provide high-quality telephone and administrative services in an efficient, friendly and professional manner. This position has the possibility of turning into a permanent position following a successful period of probation. Duties of the role: Dealing with customer queries via telephone and email Logging customer queries on internal database Liaising with internal departments and construction engineers & contractors General administrative duties The site is based just outside of Oxford and is commutable by bus. Hours : Monday to Friday 08:00am - 17:00pm Apply online. INDCON Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate...

Role: Internal Account Manager Location: Witney - Hybrid Salary: 30k- 36K About the Role We are looking for a highly organised, customer-focused Internal Account Manager to join our Procurement team. This is a varied and commercially focused role, responsible for managing the full lifecycle of internal sales and procurement activities - from initial quotation requests through to order placement, renewals and after-sales support. Working closely with schools, consultants, suppliers and internal teams, you will ensure customers receive accurate quotations, timely updates and a high standard of service throughout their purchasing journey. Key Responsibilities: Manage the end-to-end sales process for designated regions, from initial quotation through to order fulfilment. Prepare accurate and competitive quotations within agreed service levels. Build and maintain strong relationships with schools, consultants, suppliers and internal...

Great opportunity to work as a Receptionist / Security Officer for a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. Staffline is recruiting for a Receptionist / Security Officer to work in Harwell, Didcot. The rate of pay is £14.88 per hour. This is a full-time role, working 12 hour shifts, Monday-Thursday , and the hours of work: - 6:30am to 6:30pm Please note you must be over the age of 18 to apply for this role You must have a full clean UK driving licence and your own transport You must hold a valid SIA licence to apply for this role Your Time at Work As a Receptionist / Security Officer, you are more than a Security Guard, you'll ensure the safety of our customers staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service...

Salary: up to £30,000 depending on experience Hours: Monday to Friday 8.00am to 5.00pm (30 minutes for lunch unpaid) Job summary We are seeking a professional and experienced Receptionist/Service Advisor on behalf of our client to join their busy family run garage and MOT Test Centre just outside of Oxford city centre. This is an established and successful business with a loyal customer base and prides itself on excellent service. This role is Monday to Friday with no weekend working and is an opportunity for an experienced Service Advisor or for an excellent general Administrator to join and learn about the automotive trade. Duties Meeting and greeting customers Answering telephone calls and enquiries and booking in jobs and MOTs Checking in customer vehicles and checking details against original bookings Booking work into the diary and raising job cards using the KIS system Updating customers during the day on the progress of work and agreeing costs of...

About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes' World's Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating...

Part-Time Serviced Apartment Receptionist We're looking for a proactive and customer-focused Serviced Apartment Receptionist to join a busy accommodation team. This is a front-facing role, providing excellent customer service to guests, residents and visitors while supporting the day-to-day operation of serviced apartments. Key Responsibilities Welcome guests, visitors and residents, providing a professional and friendly reception service. Act as the first point of contact for enquiries via telephone, email and face-to-face interactions. Assist with arrivals, departures, key management and access cards. Handle customer queries and complaints, escalating where necessary. Maintain accurate accommodation records and administrative documentation. Report maintenance issues and provide updates to customers. Manage incoming mail and parcel collections. Conduct viewings for prospective customers. Support the preparation of information packs, correspondence and reports. Ensure...

Customer Service Representative Near Shirley, Solihull, West Midlands (On-site) 14.00 ph ( 27,664pa) - 16.00 ph ( 31,616) Hours: 38-40 per week (flexi hours) We are currently looking for a proactive, customer-focused individual Manager to join a friendly, fast-growing team working within the IT Support team, providing training and technical support to companies across the UK and Ireland. Due to the rural location of the client a car driver/owner is required. What will you be doing? Providing customer support and training on software and hardware. Supporting customers over the phone, via email and occasionally face to face. Troubleshooting issues and finding practical solutions. Building strong relationships with customers at all levels. Carrying out administration and keeping customers up to date. What are we looking for? Excellent communication and customer service skills. Good IT knowledge, including Windows 10/11 and Microsoft Excel. A...

2nd line Service Desk Team Leader Solihull, West Midlands 40,000 + 20% Shift Allowance ( 48,000 OTE) Permanent 4 on / 4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk Shift Manager, you'll be responsible for the day-to-day operational management of a technical support team, ensuring service levels are achieved and customer expectations are exceeded. Alongside your leadership responsibilities, you'll act as a senior technical escalation point, supporting engineers with complex incidents and helping drive continuous improvement across the service desk. Key Responsibilities...

Position: Technical Customer Support Location: Didcot, Oxfordshire Salary: 28,000.00- 30,000.00 per yea r Are you a tech-savvy problem solver with a passion for consumer electronics? This role offers the perfect blend of technical challenges and customer interaction, making it ideal for someone who thrives in a dynamic environment. Join a team where your skills will be valued, and your contributions will make a tangible impact. As a Technical Customer Support, you will be an integral part of the Technical Support Department, serving as a vital link between the Service and Customer Service departments. This role provides an excellent platform to enhance your technical expertise while working closely with trade professionals and end-users. Key duties and responsibilities: - Provide first-class technical and sales support via telephone, email, and face-to-face interactions. - Offer technical support to internal teams. - Manage the spare parts database, ensuring accuracy and...

Position; Receptionist / Office Administrator Location; Didcot, Oxfordshire Salary; 13.00 - 13.50 per hour About the role; Planet Recruitment are proud to be working with a fast-growing organisation based in Didcot who are seeking a Receptionist / Office Administrator on a temporary basis (however should there could be an opportunity to go permanent). The successful candidate will be a pro-active team player who is able to use their own initiative along with being the main face of the business for visitors / guests. Working hours are between Monday to Friday around 37.5 hours per week. Responsibilities; Answer calls, take messages, book appointments and diary management for employees Keep and file departmental records (both paper and electronic). Draft and send correspondence on behalf of the Directors and Office Manager. Stock control for the office i.e. stationary and other supplies. Booking meeting rooms, showing visitors and guests around the facility...

Account Manager - Simulation & Technology 48,000 basic + bonus Company car choice Private Medical Pension 25 days holiday Location: Didcot - Hybrid Travel: UK-wide, with occasional European travel We are working with an innovative technology business specialising in simulation software, digital twins and synthetic training solutions used across the aerospace, defence and space sectors. Due to continued growth, they are looking to appoint an Account Manager to join their commercial team. This is a newly created position offering the opportunity to develop emerging accounts and take ownership of an increasing portfolio over time. The Role You will initially manage a portfolio of accounts, developing existing relationships while identifying opportunities to generate new business. As you become established, you will take responsibility for additional accounts and play an increasingly important role within the commercial team. You will be working with sophisticated...

WHAT'S IN IT FOR YOU? Supportive team environment Opportunities for professional development Competitive salary package Additional benefits including pension and life insurance Employee wellbeing support, including counselling services On-site parking Company social events MUST HAVE'S Previous account management or customer relationship experience Strong organisational and communication skills Ability to analyse reports and interpret data Confident using Microsoft Office and CRM systems Professional and proactive approach NICE TO HAVE'S Experience within debt collection, credit control, or financial services SO, WHAT WILL YOU BE DOING? Managing a portfolio of client accounts Building and maintaining strong client relationships Providing regular performance updates and reporting Liaising with internal collections teams to meet client expectations Investigating and resolving client queries efficiently Monitoring account...

Want to make a bigger impact in the UK discount channel? The Advocate Group are working with an established and successful FMCG business with a strong market presence and ambitious plans for continued growth. This is an opportunity to take the lead across a portfolio of major discount retailers, driving distribution, winning greater in-store visibility and delivering profitable growth. With responsibility for strategically important accounts, you ll have the autonomy to shape customer strategy, influence key decision-makers and turn commercial opportunities into tangible results across a branded portfolio The Role Own key customer relationships across major UK discount retailers, developing partnerships that unlock long-term growth. Drive commercial performance , taking full responsibility for account P&Ls, sales budgets, forecasting and profitability. Develop and execute account strategies , translating annual plans into effective joint business plans that...

Graypaul Ferrari Birmingham is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Ferrari. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. This role is part-time. On occasion, this may include weekends to ensure we provide our customers with the highest possible levels of service. About You You will be the first impression on the phone for our clients and guests so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had...

Key Account Manager - Commercial Vehicle Aftermarket Strengthening our UK sales team: Exciting times ahead as we seek to employ an individual looking to rise their career into a National Business Development Manager / Key Account Manager position, continuing success and accelerating further growth into the Commercial Vehicle Aftermarket Parts supply channel and Commercial Vehicle Trade Parts Programmes . We are hunting for an individual able to sell the benefits of maximising availability and making purchasing of high volume low value items easier, slicker and more profitable. This role goes beyond selling product and morph's into selling the complete solution - We are interested in regionally based field sales professionals maybe looking to take the next step into a National Sales role. Sound interesting? Take a look at the type of person we need. Ideal Location - Ideal location central UK - West / East Midlands - Oxfordshire Good Salary Neg (Circa 50k -...

Customer Service Representative - Administrator Location: Marston Green, Birmingham Contract Type: Temporary Contract Length: 6 Months Working Pattern: Full Time, Monday to Friday, 37 hours Our client, a leading player in the aerospace industry, is seeking a dynamic and detail-oriented Customer Service Representative to join their team. With a commitment to making modern flight possible, the organisation is known for its innovative solutions that enhance safety and comfort for millions of travellers worldwide. This is an exciting opportunity to be part of a team that drives performance and customer satisfaction in an environment where ideas and integrity are paramount. Role Overview: The Customer Service Representative will provide essential administrative support to the commercial processes, ensuring that daily transactional requirements linked to customer orders are processed accurately and efficiently. This role is crucial for maintaining the high standards of...

National Account Manager - Electrical & Infrastructure Location: National - Home Based Salary: 45,000- 60,000 DOE + 6,000 Car Allowance + Bonus Benefits: Pension + Life Assurance An established and growing specialist business is looking for an experienced National Account Manager to join its team and take responsibility for developing key accounts and new business opportunities across the UK. This is a home-based national role , selling electrical products and solutions into high-value markets including data centres, electrical contractors, rail, defence and wider infrastructure . The Role Manage and develop a portfolio of key national accounts Identify and win new business opportunities across the UK Build relationships with electrical contractors, distributors, end users and key decision makers Develop opportunities across data centres, rail, defence and infrastructure Identify customer requirements and recommend appropriate products and solutions...

Customer Service Specialist Birmingham central (hybrid after probation) C £30,000 - £33,000 (Dep on Exp + 10% Bonus + fantastic Benefits package (see below) Working Hours: 8:30 - 5.00 Are you passionate about delivering world-class customer service while navigating the fast-paced world of logistics? We re looking for an experienced Customer Service professional who can provide exceptional support to valued Clients. We are seeking someone who is passionate about service and will always put the Customer first. Someone who understands the logistics of getting products out to the market and the problems that can be incurred. Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Being responsible for the order management, including placing orders and providing accurate pricing and quotes. Working closely with the external Sales team, international factories and...