Job Title: Customer Service Hours: Full-Time   Salary: £15.00 per Hours – 42 hours a week – 4on 4off shift pattern.  About the Role  We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. You will be the first point of contact for customers, assisting with enquiries, resolving issues, and ensuring a positive customer experience.  Key Responsibilities  Respond to customer enquiries by phone, email, and in person.  Resolve customer issues and complaints in a professional manner.  Process customer requests and maintain accurate records.  Provide information on products and services.  Work closely with colleagues to deliver excellent customer service.  What We're Looking For  Excellent communication and interpersonal skills.  Strong organisational and problem-solving abilities.  Positive, professional, and customer-focused attitude.  Good IT skills, including Microsoft Office....

Salary: up to £30,000 depending on experience Hours: Monday to Friday 8.00am to 5.30pm (one hour for lunch unpaid) Job summary We are seeking a professional and experienced Receptionist/Service Advisor on behalf of our client to join their busy family run garage and MOT Test Centre just outside of Oxford city centre. This is an established and successful business with a loyal customer base and prides itself on excellent service. This role is Monday to Friday with no weekend working and is an opportunity for an experienced Service Advisor or for an excellent general Administrator to join and learn about the automotive trade. Duties Meeting and greeting customers Answering telephone calls and enquiries and booking in jobs and MOTs Checking in customer vehicles and checking details against original bookings Booking work into the diary and raising job cards using the KIS system Updating customers during the day on the progress of work and agreeing costs of...

Position: Service Desk Technician Location: Oxford (Hybrid working, 3 days per week in the office, 2 days working from home) Salary: £26,437 - £43,519 per annum (dependent on experience) Hours: Monday - Friday (09:00 - 18:00) Experience: IT Support, Service Desk, Helpdesk, Technical Support, Customer Service, Microsoft 365, Networking, Managed Services, IT Technician The Opportunity Thompson & Terry Recruitment are delighted to be working with our long-standing client, who are looking to recruit a customer-focused and enthusiastic Service Desk Technician to join their growing team. As a Service Desk Technician, you'll be the first point of contact for all clients, providing professional and reliable technical support to businesses across the UK. You'll help diagnose and resolve technical issues, manage support requests through our Service Desk platform and ensure customers receive an excellent support experience. This is a varied role, where...

Great opportunity to work as a Receptionist / Security Officer for a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. Staffline is recruiting for a Receptionist / Security Officer to work in Harwell, Didcot. The rate of pay is £14.88 per hour. This is a full-time role, working 12 hour shifts, Monday-Thursday , and the hours of work: - 6:30am to 6:30pm Please note you must be over the age of 18 to apply for this role You must have a full clean UK driving licence and your own transport You must hold a valid SIA licence to apply for this role Your Time at Work As a Receptionist / Security Officer, you are more than a Security Guard, you'll ensure the safety of our customers staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service...

Berry Recruitment are NOW hiring for a committed and experienced Receptionist to work for a company in Didcot Oxfordshire Role: Receptionist Salary: 24,479 per annum Location: Didcot Oxfordshire Hours: Monday to Friday 9:00 am - 5:00 pm Key Responsibilities of the Receptionist Respond to all incoming telephone calls, ensuring that these are answered promptly and are directed to the right person in the company Receive all visitors to the branch, ensuring that their requirements are promptly dealt with and that they are given a favourable impression of the company Ensure visitors are entered into the visitor's book Maintain the reception, client waiting area and meeting rooms in a tidy manner so that a favourable first impression is given to visitors Supervise the collection and delivery of incoming and outgoing mail, DX, and faxes to ensure that they are promptly delivered to the correct addresses, internally and externally Daily collection and delivery of DX...

Position; Receptionist / Office Administrator Location; Didcot, Oxfordshire Salary; 13.00 - 13.50 per hour About the role; Planet Recruitment are proud to be working with a fast-growing organisation based in Didcot who are seeking a Receptionist / Office Administrator on a temporary basis (however should there could be an opportunity to go permanent). The successful candidate will be a pro-active team player who is able to use their own initiative along with being the main face of the business for visitors / guests. Working hours are between Monday to Friday around 37.5 hours per week. Responsibilities; Answer calls, take messages, book appointments and diary management for employees Keep and file departmental records (both paper and electronic). Draft and send correspondence on behalf of the Directors and Office Manager. Stock control for the office i.e. stationary and other supplies. Booking meeting rooms, showing visitors and guests around the facility...

Job Title: Inbound Banking Customer Service Advisors Location: Swindon Contract Type: Temporary Ongoing Salary: 14.56 an hour Working days: Monday to Sunday (Working 5 days only) Working hours: 8am to 8pm (Shift patterns Vary between) DBS and credit check required Are you passionate about delivering exceptional customer service in the banking sector? Our client, a prominent organisation within the Government and Public Sector, is seeking enthusiastic Inbound Banking Customer Service Advisors to join their dynamic team. This is an exciting opportunity to contribute to a vital service while enhancing your skills in a supportive environment. Key Responsibilities: As an Inbound Banking Customer Service Advisor, you will be the first point of contact for customers seeking assistance with their banking needs. Your primary responsibilities will include: Responding to incoming calls and inquiries with professionalism and enthusiasm. Providing accurate information regarding...

Customer Service Advisor - 12 month contract Location: Swindon Salary: 14.56 per hour Hours: Full Time, 35 hours per week Start Date: November 2026 Working Pattern: Office-based during training, then hybrid working available Join a Leading Banking Customer Service Team! We're recruiting for Inbound Customer Service Advisors to join a well-established banking organisation in Swindon. This is an excellent opportunity for candidates who enjoy helping customers, solving problems, and delivering outstanding service in a fast-paced environment. Following a comprehensive training programme, you'll have the opportunity to work on a hybrid basis, combining office and home working. The Role As an Inbound Customer Service Advisor, you'll be the first point of contact for customers, handling a variety of everyday banking enquiries. You'll provide a professional and helpful service while ensuring customer needs are resolved efficiently and accurately. Responsibilities Handling...

Berry Recruitment are NOW hiring for a committed and experienced Consumer Service Advisor to work for a company in Banbury Role: Consumer Service Advisor Salary: 25,000 - 27,000 per Annum Location: Banbury Key Responsibilities of the Consumer Service Advisor: Responds to a high volume of consumer queries in respect of product information, working to call targets for inbound calls, email and retailer review platforms. Follows through to resolution, carrying out outbound calls to end customers as and when required. Handles and responds to all complaints received in an appropriate manner and in line with Keter complaints policy. Maintains accurate records inputting orders, monitoring and reporting on supply issues. Investigates queries and or refunds. Escalates when appropriate. Develops a vast knowledge of the full product range. Coordinates Drop Ship activities with warehouses, carriers and third-party service providers. Monitors delivery performance, proof...

Berry Recruitment are NOW hiring for a committed and experienced Consumer Service Advisor to work for a company in Banbury on a full time and permanent basis. Role: Consumer Service Advisor Salary: 25,000 - 27,000 per Annum Location: Banbury Overall of role: Responsible for processing orders over the phone, via email and on-line for customers and providing post-sales support through to resolution. The role also supports Drop Ship operations, retailer and consumer order management, delivery coordination, operational reporting & customer portal management activities across the Customer Service function. Key Responsibilities of the Consumer Service Advisor Responds to a high volume of consumer queries in respect of product information, working to call targets for inbound calls, email and retailer review platforms. Follows through to resolution, carrying out outbound calls to end customers as and when required. Handles and responds to all complaints received...

Account Manager - Recruitment Agency Location: Banbury, Oxfordshire Salary: Up to £35,000 per annum Hours: Monday to Friday, 08:00am - 5:00pm Contract: Full Time, Permanent About the Role We are seeking an experienced and customer-focused Account Manager to join our growing recruitment team based in Banbury. This is a predominantly office-based role responsible for managing multiple key client accounts, building strong client relationships, coordinating recruitment activities, and ensuring exceptional service delivery across a diverse workforce. As the primary point of contact for your accounts, you will work closely with clients, candidates, and internal teams to ensure vacancies are filled efficiently, compliance standards are maintained, and clients receive a consistently high-quality service. Key Responsibilities Manage and develop a portfolio of key client accounts. Build strong relationships with hiring managers and key stakeholders. Manage recruitment...

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Receptionist- Weekends Watlington and District Nursing Home, Hill Road, Watlington, Oxfordshire, OX49 5AE £13.30 per hour 10 hrs per weekend, as 10am - 3pm, 5 hours per day Where purpose meets possibility We believe care is more than a job - it's a calling, and we'd love you to be part of it. We're excited to welcome a Receptionist to our friendly team at Watlington in Oxfordshire. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to...

We are seeking a proactive and relationship-driven Customer Success Manager to join our client's growing team. Working within a small team of Customer Success Managers, you will play a key role in building lasting customer relationships, providing ongoing post-sale support and ensuring clients gain maximum value from the services provided. This is a varied role combining customer support, account management and relationship development, with opportunities to strengthen partnerships and contribute to business growth. Key Responsibilities Act as a key point of contact for customer enquiries, escalations and ongoing support, ensuring queries are resolved efficiently. Build and maintain strong, long-term relationships with customers and strategic partners, developing an understanding of their needs and objectives. Manage the customer onboarding process, delivering tailored training sessions, live demonstrations and feature walkthroughs. Conduct regular customer check-ins...

Adecco are currently recruiting for a Customer Success Manager to join their clients team based in Newbury. Key duties and responsibilities- Support and develop long-term relationships with customers and partners Act as the main point of contact for customers after the sale Guide customers through onboarding and into the start of their contract Provide training, demos and support to help customers use portals and tools effectively Monitor customer engagement and account activity to identify risks or opportunities Carry out regular check-ins to ensure customers remain satisfied Liaise with suppliers to support smooth service delivery Represent the customer voice internally and share feedback across the business Identify upsell, cross-sell and account growth opportunities Review customer success metrics such as usage, engagement and renewals Prepare reports and dashboards to track customer performance Maintain accurate customer and account data across systems...

WHAT'S IN IT FOR YOU? Clear progression opportunities within a sales-focused environment Ongoing training and development to support your long-term career Supportive, close-knit team culture with regular feedback Opportunity to join a values-led, family-run business Onsite parking available MUST HAVE'S Confident communication skills and a professional approach Strong relationship-building skills and a customer-first mindset Excellent organisation and attention to detail Eagerness to learn, take ownership and show initiative Ability to manage multiple tasks in a fast-paced environment NICE TO HAVE'S Previous experience in customer service, sales support or account management Comfortable speaking with B2B customers and building rapport Experience using email, phone and basic office systems to support customers SO, WHAT WILL YOU BE DOING? Supporting the day-to-day management of customer accounts Building relationships with customers...

Job Type: Permanent Location: Gloucester, Gloucestershire Hours: 40 hours per week Competitive Salary & Benefits The 1,400 people across Hayley Dexis are at the centre of everything we do. By embracing the "Hayley Way" and consistently delivering industry-leading customer service, they play a vital role in our ongoing success. Do you enjoy building strong customer relationships and turning technical and commercial requirements into solutions that drive business growth and deliver exceptional client outcomes? We re excited to offer a brilliant opportunity for an Account Manager to be based at our busy and experienced branch in Gloucester. About the Account Manager role: You ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You ll proactively follow up...

Claims Contact Centre Agent Salary: 24,500 per annum Location : Reading Working Hours : This is a full-time role (35 hours per week) with flexible shift patterns: Early Shift: 8am - 4pm Mid Shift: 10am - 6pm Late Shift: 12pm - 8pm Are you a confident communicator with a passion for delivering exceptional customer service? Our client is seeking a dedicated Claims Contact Centre Agent to join their vibrant team! About the Role : As a Claims Contact Centre Agent, you'll be at the heart of our operations. Your primary responsibilities will include : Handle new claim notifications via telephone in line with company procedures and service standards. Deliver a consistently high level of customer service across all inbound and outbound calls. Assess liability and manage claims within delegated authority levels. Effectively prioritise and manage workload to maintain quality and productivity. Ensure all claims and administrative processes are completed...

McAllister Recruitment are recruiting on behalf of our client a leading company in the Wound Care and Medical Device space. This is an opportunity to represent an innovative healthcare solutions company whose product portfolio is well represented by inclusion in formularies across the region This position would ideally suit and Account Manager or Sales/Product Specialist with at least 3 years medical device sales experience looking to transition to a commercial role. This is a full-time Territory Account Manage r position covering Beds, Bucks,Berks Hampshire What our client can offer you : Location , located in either Beds, Bucks, Hampshire Basic Salary of £44,000 to £45,000 Bonus of £12,800 per annum (paid quarterly) Car Allowance of £500 a month Holidays 25 days plus Bank Holidays Private Healthcare Pension What is the porfolio? Medical Devices As a Territory Account Manager , you'll take ownership of your Territory, building strong...

Corporate Receptionist Pay Rate : 13.00 - 14.00 per hour Location: Reading Job Type: Temporary Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application We are currently recruiting for a professional and personable Corporate Receptionist to join a busy front-of-house team. This is a highly customer-focused role where you will be the first point of contact for visitors, clients and colleagues, ensuring a welcoming and professional experience at all times. This position is predominantly front-of-house and would suit someone who enjoys interacting with people, takes pride in their presentation, and thrives in a fast-paced environment. Key Responsibilities : Meeting and greeting visitors, clients and contractors in a professional and friendly manner Providing an exceptional front-of-house experience at all times Managing visitor sign-in procedures and issuing...