Out of Hours Team Leader Location: Luton (Hybrid, 2-3 days per week in the office) Salary: 26,600 - 28,000 pro rata Hours: 35 hours per week Lead a Team That Keeps Blue Arrow Moving 24/7 We're looking for an energetic and motivated leader to join our Out of Hours team. You'll support a team of consultants, manage operational escalations, and ensure outstanding service for clients and candidates outside standard business hours. Shift Pattern This role works on a two-week rota covering mornings, evenings and weekends. Weekdays 04:00 - 10:00 17:00 - 00:30 Weekends Shifts between 04:00 - 00:30 Every other weekend off will be supported where possible , although rotas may vary to meet business needs. What You'll Bring Previous team leadership or supervisory experience Excellent customer service and communication skills Ability to stay calm and make decisions under pressure Recruitment, staffing, customer operations or similar...